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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Business Analyst Exam |
| Exam Number: | Certified-Business-Analyst (CRT-251) |
| Available Languages: | English |
| Related Certifications: | Salesforce Certified Administrator |
| Passing Score: | 72% |
| Exam Price: | $200 USD |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60 |
| Certificate Validity Period: | Maintenance required annually via Salesforce certification maintenance modules |
| Exam Format: | Multiple Choice, Multiple Select |
| Recommended Training: | Salesforce Business Analyst Trailhead Learning Path |
| Exam Registration: | Salesforce Certification Portal Kryterion Webassessor |
| Sample Questions: | Salesforce Certified-Business-Analyst Sample Questions |
| Exam Way: | Online proctored exam or onsite at authorized testing centers (via Kryterion/Webassessor) |
| Pre Condition: | No mandatory prerequisites; Salesforce Administrator certification is recommended |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials |
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Salesforce Certified Business Analyst certification exam is a valuable credential for professionals who want to excel in their careers as business analysts. Salesforce Certified Business Analyst Exam certification program tests the skills and knowledge of candidates in various areas of business analysis and is highly recognized by employers. With this certification, professionals can open up many career opportunities and demonstrate their expertise in Salesforce business analysis.
Salesforce Certified-Business-Analyst (Salesforce Certified Business Analyst) Certification Exam is a highly sought-after certification in the IT industry. It is designed for professionals who seek to demonstrate their expertise in various business analysis techniques and tools in the Salesforce environment. Certified-Business-Analyst exam is designed to validate a candidate's skills in identifying and defining business requirements, as well as designing and implementing solutions that meet those requirements in the Salesforce ecosystem.
NEW QUESTION # 275
The project team at Universal Containers has started to review the existing Salesforce manufacturing solution that has low adoption and a variety of customization including custom objects, custom fields, renamed standard fields.
What should the business analyst recommend to the project team to increase understanding when documenting requirements, process and potential solutions?
Answer: B
Explanation:
This answer states that using Salesforce terminology and language is what the BA should recommend to the project team to increase understanding when documenting requirements, process and potential solutions for reviewing the existing Salesforce manufacturing solution that has low adoption and a variety of customization including custom objects, custom fields, renamed standard fields. Salesforce terminology and language are the words and phrases that are commonly used in the Salesforce ecosystem, such as objects, fields, records, apps, tabs, profiles, roles, etc. Using Salesforce terminology and language can help the BA to communicate and document the requirements, process and potential solutions in a consistent and accurate way, and avoid confusion or misunderstanding among the project team members who are familiar with Salesforce.
References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-user-stories
NEW QUESTION # 276
Northern Trail Outfitters has decided to implement Sales Cloud. A business analyst (BA) has been assigned to document the requirements for this project.
What should the BA include in these requirements?
Answer: A
Explanation:
The business analyst should include a high-level description of required functionality in the requirements for Sales Cloud implementation. A high-level description of required functionality is a brief and general statement that describes what a system or solution must do or provide to meet a business need or goal. A high- level description of required functionality helps to capture and communicate the scope and value of a requirement or feature. The business analyst should include a high-level description of required functionality in the requirements for Sales Cloud implementation by using clear and concise language, avoiding technical jargon or details, and focusing on outcomes rather than solutions. References: https://trailhead.salesforce.com
/content/learn/modules/salesforce-business-analyst-certification-prep/requirements-management
NEW QUESTION # 277
The data science team at Universal Containers (UC) has been asked to analyze the sales team's data within Salesforce. Early in their research, the data science team discovered concerns about data quality. UC has brought in a business analyst (BA) to help address the concern.
What should the BA focus on doing first during the initial discovery phase?
Answer: C
Explanation:
The first step that the business analyst should take during the initial discovery phase is to understand and document the data quality issues reported by the data science team. Data quality issues are problems or errors that affect the accuracy, completeness, consistency, timeliness, or validity of data in a system or database.
Data quality issues can negatively affect the analysis, reporting, decision making, or performance of a system or solution. The business analyst should understand and document the data quality issues reported by the data science team by asking questions, reviewing data samples, identifying root causes, and measuring impacts.
Understanding and documenting the data quality issues helps to define and prioritize the business problem or need, as well as propose and evaluate potential solutions. References: https://trailhead.salesforce.com/content
/learn/modules/salesforce-business-analyst-certification-prep/customer-discovery
NEW QUESTION # 278
A business analyst (BA) at Northern Trail Outfitters is preparing for a user acceptance testing (UAT) session for a global Sales Cloud project.
What should the BA do to engage the business most effectively during UAT"?
Answer: B
Explanation:
Explanation
The business analyst should work with business stakeholders to collaborate in writing, reviewing, and executing UAT scenarios, providing feedback, and approval for release. This is because UAT scenarios are based on real-world use cases and expectations of how users will interact with and benefit from the solution.
Business stakeholders are best suited to provide input and validation for UAT scenarios, as they represent the end-users or customers of the solution. The business analyst should facilitate the collaboration process by defining the scope, format, and criteria for UAT scenarios, and ensuring that they align with the user stories and acceptance criteria. The business analyst should also collect and document the feedback and approval from business stakeholders, and communicate them to the development team. References:
https://trailhead.salesforce.com/content/learn/modules/user-story-creation/user-acceptance-testing
NEW QUESTION # 279
In which of the following app markets CANT the Salesforce App be found?
Answer: A
NEW QUESTION # 280
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