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| Section | Objectives |
|---|---|
| People | - People management and effective collaboration |
| Principles | - Apply the PRINCE2 principles in context |
| Processes | - Managing a stage boundary - Controlling a stage - Starting up a project - Managing product delivery - Initiating a project - Directing a project - Closing a project |
| Practices | - Issues - Business case - Progress - Plans - Quality - Risk - Organizing |
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NEW QUESTION # 23
During stage 2, the Heritage Director, acting as senior user, reviews the design and raises a concern that the previously requested heritage trail has not been addressed.
Is this an appropriate use of the 'give ongoing direction' activity, and why?
Answer: B
Explanation:
The correct answer is A . The give ongoing direction activity within the directing a project process enables project board members to provide advice and guidance throughout the life of the project, not solely at formal authorization points. This includes raising concerns when information becomes available that could affect the interests represented by an individual project board member.
The Heritage Director is acting as senior user . The senior user represents the interests of those who will use, operate, maintain, or otherwise benefit from the project products and is responsible for ensuring that user requirements remain appropriately represented. Discovering that the previously requested heritage trail has not been addressed is therefore a legitimate concern for the senior user to raise.
Option B is incorrect because give ongoing direction does not create a standard obligation for the senior user to formally approve every specialist product produced during specific stages. Formal product approval should follow the project's agreed quality and acceptance arrangements. Option C incorrectly assumes that ongoing direction can occur only following a request from the project manager. Option D is also incorrect because individual board members may provide guidance within their delegated area of responsibility without first obtaining a collective board position on every matter.
PRINCE2 7 reference topics: Directing a project; give ongoing direction; project board; senior user; delegated authority; Ref. 14.4.3.
NEW QUESTION # 24
Before the end of stage 2, the project board authorizes a change that adds more trees and seating to the external landscaping. The change can be delivered in stage 3 without any forecast breach of project tolerance.
While preparing the next stage plan, the project manager incorporates the additional products and work, updates the relevant product descriptions and product register entries, and reviews whether the project initiation documentation needs to be updated.
Is this an appropriate application of 'prepare the next stage plan', and why?
Answer: D
Explanation:
The correct answer is A . When preparing the next stage plan, the project manager must incorporate all relevant authorized changes that affect the products or work to be undertaken in the forthcoming management stage. The stage plan must represent the current authorized baseline rather than an obsolete version of what was originally intended.
The additional trees and seating have already been authorized by the project board, and the change can be incorporated without a forecast breach of overall project tolerance. The project manager should therefore reflect the additional products and activities in the stage 3 plan, revise affected product descriptions and product-register information, and determine whether corresponding elements of the project initiation documentation need updating.
Option B is incorrect because an exception plan is not required for every authorized change. Exception planning is used where agreed tolerance is forecast to be exceeded and the higher management level requests a replacement plan. The scenario explicitly states that project tolerance is not forecast to be breached. Option C incorrectly introduces mandatory re-authorization by the business layer. Option D is incorrect because preparing the next stage plan is a project manager responsibility; project assurance may independently review the resulting information but does not prepare it instead.
PRINCE2 7 reference topics: Managing a stage boundary; prepare the next stage plan; authorized changes; product descriptions; product register; PID maintenance; exception plans.
NEW QUESTION # 25
During stage 2, the project board agrees that the underground car park should contain 15 rapid-charging spaces, with a scope tolerance permitting delivery of no fewer than 10 spaces. The project manager includes this tolerance in the relevant work package agreed with the team manager.
Is this an appropriate application of the 'manage by exception' principle, and why?
Answer: A
Explanation:
The correct answer is A . Manage by exception is based on delegating authority within explicitly agreed tolerances. Higher management sets boundaries within which the lower management level may make decisions without repeatedly seeking approval. Escalation becomes necessary when a tolerance is forecast to be exceeded.
In this scenario, the desired scope is 15 rapid-charging spaces, while the project board has accepted a lower limit of 10. That creates a defined permissible range for the scope of the relevant product or work package.
The project manager can therefore delegate delivery within that range to the team manager. As long as the forecast remains within the agreed scope tolerance, routine design decisions do not need to be referred back upward. PeopleCert summarizes the principle by stating that authority should be delegated within agreed tolerances, avoiding both micromanagement and uncontrolled exceptions.
Option B incorrectly categorizes the tolerance as quality tolerance . The number of charging spaces concerns the extent of what is being delivered and is therefore a scope parameter. Options C and D undermine the fundamental purpose of management by exception by requiring unnecessary precision and escalation where authorized flexibility has deliberately been provided.
PRINCE2 7 reference topics: Manage by exception; tolerances; scope performance target; delegation; work packages; exception escalation.
NEW QUESTION # 26
At the stage 2 boundary, the project manager recommends adding the replacement subcontractor's account manager to the project board to represent supplier interests during stage 3.
Which practice is being applied in 'managing a stage boundary'?
Answer: C
Explanation:
The correct answer is B - Organization . The organization practice defines the project's structure of accountability and responsibility and ensures that the business, user, and supplier interests are appropriately represented throughout the project.
The proposed appointment concerns representation of the supplier interest on the project board . The senior supplier is accountable for ensuring that the specialist products can be designed and delivered and that suitable supplier resources, expertise, and technical capability are available. Where the supplier environment changes substantially between stages, the suitability of the project management team should be reconsidered rather than assuming that the original organizational structure must remain unchanged for the entire project.
The replacement subcontractor is expected to undertake the utilities and systems work during stage 3. It is therefore appropriate at the stage boundary to assess whether its account manager should provide senior supplier representation for the forthcoming stage.
Option A, plans, concerns what will be delivered and how, when, and by whom at the planning level, but the specific decision being described concerns project-governance representation. Option C concerns establishing and controlling product quality. Option D concerns monitoring actual and forecast performance against authorized plans and tolerances.
The scenario therefore applies the organization practice within managing a stage boundary to ensure that the governance structure remains appropriate for the next stage.
PRINCE2 7 reference topics: Organization practice; senior supplier; project board; supplier interest; managing a stage boundary; project organization.
NEW QUESTION # 27
BuildyBrick is demobilizing after delivering the shopping centre on time and within budget. Before the remaining supplier personnel leave, the project manager checks that the Council's operations and facilities teams are ready to receive, operate and maintain the completed centre.
Why is this an appropriate application of the 'confirm project acceptance' activity?
Answer: B
Explanation:
The correct answer is D . The confirm project acceptance activity ensures that the project's products have been accepted by the appropriate parties and that responsibility can be transferred from the temporary project organization to the operational environment. Successful closure requires more than confirming that physical construction has finished; the organization receiving the project product must also be ready to operate and maintain it.
The project manager is therefore correct to verify that the Council's operations and facilities teams are prepared to take responsibility for the completed shopping centre before BuildyBrick's remaining supplier personnel demobilize. This provides confidence that handover is complete, operational responsibilities are understood, and the completed product can move safely into business-as-usual use.
Option A relates more closely to evaluating project performance and producing closure reporting rather than confirming operational acceptance. Option B may be an appropriate people-management activity in some circumstances, but it is not the purpose of confirm project acceptance. Option C reverses the logical emphasis:
archiving project information is part of closure administration, but the acceptance of the completed project product is not dependent on every project record first being archived.
The essential control is confirmation that the receiving operational and maintenance environment can take ownership of the completed project product.
PRINCE2 7 reference topics: Closing a project; confirm project acceptance; handover; operational and maintenance environment; acceptance; transition to business as usual.
NEW QUESTION # 28
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