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ISACA CGEIT Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: IT Resources15%- Technology Resources
  • 1. Capacity planning
  • 2. Technology standards
  • 3. Infrastructure planning
- Human Resources
  • 1. Competency framework
  • 2. Performance evaluation
  • 3. Staffing and skills development
  • 4. Training and certification
- Application Resources
  • 1. Custom vs. package decisions
  • 2. Application portfolio management
  • 3. Software lifecycle management
- External Resources
  • 1. Vendor management
  • 2. Service provider relationships
  • 3. Outsourcing governance
Topic 2: Value Optimization10%- Value Creation
  • 1. Digital transformation
  • 2. Innovation and emerging technologies
  • 3. Business value drivers
- IT Governance Maturity
  • 1. Maturity assessment models
  • 2. Improvement planning
  • 3. Benchmarking
- Quality and Performance
  • 1. Process optimization
  • 2. Service quality management
  • 3. Performance measurement
- Cost Optimization
  • 1. IT cost efficiency
  • 2. Cost optimization initiatives
  • 3. Total cost of ownership
Topic 3: Benefits Realization20%- Business Case Development
  • 1. Business case approval process
  • 2. Cost-benefit analysis
  • 3. ROI analysis
- Portfolio Optimization
  • 1. Disinvestment decisions
  • 2. IT investment prioritization
  • 3. Project portfolio management
- Benefits Management Framework
  • 1. Benefits tracking and measurement
  • 2. Benefits identification
  • 3. Benefits realization validation
- Change Management
  • 1. Change readiness assessment
  • 2. Stakeholder engagement
  • 3. Organizational change
Topic 4: Risk Optimization30%- Information Security
  • 1. Cyber risk management
  • 2. Data protection
  • 3. Security governance
- Risk Response
  • 1. Control design and implementation
  • 2. Risk monitoring and reporting
  • 3. Risk mitigation strategies
- Business Continuity and Resilience
  • 1. Disaster recovery planning
  • 2. Crisis management
  • 3. Business impact analysis
- Compliance and Assurance
  • 1. Audit and assurance
  • 2. Regulatory compliance
  • 3. Internal control frameworks
- Risk Framework
  • 1. Enterprise risk management (ERM)
  • 2. IT risk appetite and tolerance
  • 3. Risk governance structure
- Risk Assessment
  • 1. Risk prioritization
  • 2. Risk analysis and evaluation
  • 3. Risk identification
Topic 5: Governance of Enterprise IT25%- Performance Management
  • 1. IT balanced scorecard
  • 2. Monitoring and reporting
  • 3. Metrics and KPIs
  • 4. Continuous improvement
- Resource Management
  • 1. Human resource management
  • 2. Knowledge management
  • 3. IT service outsourcing
- Stakeholder Communication
  • 1. Board and executive communication
  • 2. Governance reporting
  • 3. IT governance communication
- Strategic Alignment
  • 1. IT governance policy development
  • 2. Governance framework adoption
  • 3. Enterprise architecture alignment
  • 4. IT and business alignment
- Value Delivery
  • 1. Portfolio management
  • 2. Project governance
  • 3. Investment management
  • 4. Service level agreements
- Risk Management
  • 1. Compliance and regulatory requirements
  • 2. Business continuity planning
  • 3. Risk assessment and mitigation

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ISACA Certified in the Governance of Enterprise IT Exam Sample Questions (Q342-Q347):

NEW QUESTION # 342
Which of the following processes involves choosing the alternative strategies, executing a contingency or fallback plan, taking corrective action, and modifying the project management plan?

Answer: D


NEW QUESTION # 343
An IT steering committee wants the enterprise's mobile workforce to use cloud-based file storage to save non-sensitive corporate data, removing the need for remote access to that information. Before this change is implemented, what should be included in the data management policy?

Answer: C

Explanation:
According to the web search results, a data management policy for cloud-based file storage should include a requirement to scan approved cloud-based apps for inappropriate content. This can help to prevent data leakage, compliance violations, and reputational damage. For example, one of the results1 describes how to use Microsoft Defender for Cloud Apps to create file policies that can monitor and control the data and files in your organization's cloud app use, and apply automated actions for governance and remediation. Another result2 explains how to use Google Cloud Storage's Bucket Lock feature to set a data retention policy for a bucket that governs how long objects in the bucket must be retained, and how to lock the policy to prevent it from being reduced or removed. A third result3 outlines the best practices and approval processes for using cloud computing services at Tufts University, and states that "the university reserves the right to scan any cloud computing service used by Tufts faculty, staff, or students for inappropriate content". Reference:= File policies - Microsoft Defender for Cloud Apps Retention policies and retention policy locks | Cloud Storage | Google Cloud Cloud Computing Services Policy | Technology Services - Tufts University


NEW QUESTION # 344
An enterprise recently implemented a significant change in its business strategy by moving to a technologically advanced product with considerable impact on the business. What should be the FINAL step in completing the changes to IT processes?

Answer: C

Explanation:
According to the web search results, IT change management is the process of tracking and managing a change throughout its entire life cycle, from start to closure, with the aim to minimize risk1. One of the steps in the IT change management process is to collect and analyze data, quantify gaps and understand resistance, and modify the plan as needed2. The final step in completing the changes to IT processes is to ensure a return to stabilized business operations, which means that the change has been successfully implemented and the expected benefits have been realized3. This step also involves closing the change request, documenting the lessons learned, and celebrating the achievements4.
The other options are not the final step in completing the changes to IT processes, but rather intermediate steps that occur before or during the change implementation. Updating the configuration management database (CMDB) is a step that occurs during the change implementation, as it involves recording and tracking the changes made to the IT assets and services. Empowering the business to embrace the changes is a step that occurs before and during the change implementation, as it involves providing communication, training, and support to help the stakeholders adopt and adapt to the changes. Updating the enterprise architecture (EA) is a step that occurs before or during the change implementation, as it involves aligning the IT strategy, processes, and systems with the business goals and requirements.


NEW QUESTION # 345
Which of the following individuals provides the funding, and want to see the return on their investment and strategic alignment with their strategic objectives?

Answer: C


NEW QUESTION # 346
An IT steering committee is presented with an audit finding that new software applications are delivered on time but consistently have unacceptable levels of defects. Which of the following would be the BEST direction from the committee?

Answer: A

Explanation:
The quality assurance process is the set of activities that ensures that the software development process follows the defined standards and meets the customer requirements. The quality assurance process includes planning, designing, executing, and monitoring the tests, as well as reporting and resolving the defects. Evaluating the quality assurance process can help to identify and improve the root causes of software defects, such as inadequate testing techniques, tools, or resources, poor communication or collaboration among stakeholders, or lack of quality control or feedback mechanisms123. References: QA Process: A Complete Guide to QA Stages, Steps, & Tools. What is Software Quality Assurance (SQA): A Guide for Beginners. Software Quality Assurance | Components | Standards | Techniques - EDUCBA.


NEW QUESTION # 347
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