Fantastic Salesforce - EX-Con-101 Exam Assessment

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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Change Management and Training13%- Create training materials and end-user guides
- Develop user adoption strategy and documentation
- Define support processes and escalation paths
- Plan and execute change management activities
Topic 2: Solution Design and Business Logic28%- Design data access and visibility rules
- Configure navigation, menus, and site structure
- Set up and manage CMS content and files
- Configure Lightning Web Components for customizations
- Implement security model (profiles, permission sets, sharing rules)
- Design Experience Cloud site architecture (themes, templates, branding)
Topic 3: Discovery and Scoping18%- Assess organizational readiness for digital transformation
- Understand customer business objectives and challenges
- Define scope and create solution design
- Identify key stakeholders and user personas
Topic 4: Analytics and Monitoring13%- Configure Site.com analytics and reporting
- Monitor site performance and user engagement
- Implement error handling and logging
- Conduct user feedback collection and optimization
Topic 5: Implementation and Integration28%- Configure email and notification templates
- Implement Einstein bots and chat functionality
- Integrate external systems via APIs and connected apps
- Implement search functionality and content tagging
- Configure SSO and authentication providers
- Build and configure Experience Builder pages and components

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2026 EX-Con-101: Salesforce Certified Experience Cloud Consultant Perfect Exam Assessment

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q18-Q23):

NEW QUESTION # 18
What is a prerequisite for creating a user that has a Partner Community license?

Answer: A

Explanation:
A prerequisite for creating a user that has a Partner Community license is to enable the account as a partner account. To do this, you need to have the ''Enable as Partner'' action on the Account page layout. This will allow you to convert an existing account or create a new account as a partner account.


NEW QUESTION # 19
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

Answer: B,D

Explanation:
Financial Services Community permission set license is a license type that allows users to accessFinancial Services Cloud objects and features, such as policies, claims, referrals, and goals. Insurance Agent Portal Lightning template is a template that is designed for insurance agents who need to manage their leads, opportunities, policies, claims, and referrals. These two features are available for DR to implement a solution involving insurance agent persona.


NEW QUESTION # 20
Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees.
What should be done to help UC with user management?

Answer: C

Explanation:
To help UCwith user management, UC should delegate external user administration to its partners. This will allow UC to grant permission to its partners to create new users or reset passwords for partner employees without involving UC's administrators. UC can use Delegated External User Administration, which is a feature that allows UC to assign specific users as delegated administrators who can manage external users in their own accounts.


NEW QUESTION # 21
Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targetingare true? Calculator Choose 2 answers

Answer: A,C

Explanation:
Audience targeting allows you to display different content to different audiences based on criteria such as profile, location, domain, or user. However, there are some limitations of audience targeting, such as:
* You can't assign audiences to the components in the template header and footer sections. These sections are shared across all pages in your site and can't be customizedfor different audiences.
* You can't assign record-based criteria to a component or branding set. Record-based criteria are only available for page variations and navigation menu items.


NEW QUESTION # 22
Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloudsite to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customersto be able to use CK's self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC's can log in to CK;s site?

Answer: D

Explanation:
To allow UC's customers to log into CK's site, an Experience Cloud consultant should recommend establishing SSO between the two Experience Cloud sites by using one org as an identity provider and the other org as a service provider. SSO is a feature that allows users to authenticate withone system and access multiple systems without entering their credentials again. To use SSO between two Experience Cloud sites, you need to use one org as an identity provider (IdP), which is the system that verifies the user's identity and issues a security token. You also need to use the other org as a service provider (SP), which is the system that accepts the security token and grants access to its resources.


NEW QUESTION # 23
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