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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Section	Objectives
Topic 1: Order Management and CPQ	- Order Capture and Fulfillment Flows - Product Catalog and Pricing Configuration
Topic 2: OmniStudio (Vlocity) Capabilities	- DataRaptors and Integration Procedures - FlexCards and UI Composition - OmniScripts and Guided Experiences
Topic 3: Integration and Extensibility	- Salesforce APIs and Integration Patterns - External System Data Synchronization
Topic 4: Industry Process Automation	- Customer Lifecycle Management - Service and Provisioning Workflows
Topic 5: Communications Cloud Fundamentals	- Communications Industry Data Model - Industry Cloud Overview and Use Cases

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Salesforce-Communications-Cloud Valid Test Sample | Salesforce-Communications-Cloud Frenquent Update

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q22-Q27):

NEW QUESTION # 22
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

A. Add the delivery zip code customer field as a header in the pricing calculation matrix
B. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
C. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
D. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix

Answer: D

NEW QUESTION # 23
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?

A. To validate the migrated assets data aligns with assets data model
B. To create inventory items to be used in subsequent MACD.
C. To validate if decomposition works on migrated assets
D. To validate if MACD works on migrated Assets.

Answer: A

Explanation:
Creating a no-change MACD order as part of the asset migration process is essential to validate that the migrated assets data aligns with Salesforce ' s asset data model. This step ensures that the assets are correctly structured and functional within the Salesforce environment, facilitating future MACD processes on these assets.References:Best practices for asset migration and validation in Salesforce Communications Cloud.

NEW QUESTION # 24
ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A. Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
B. Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
C. Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
D. Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

Answer: B

Explanation:
Integrating the communication cloud with the inventory management system using Enterprise Product Catalog (EPC) REST APIs (A) is the most direct and efficient method. This allows real-time synchronization of SKU data from the inventory system into the Communication Cloud ' s product catalog, ensuring data accuracy and minimizing manual intervention.References:Salesforce Communications Cloud EPC documentation and REST API integration best practices.

NEW QUESTION # 25
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement

A. Price lists
B. Attribute
C. Fields
D. Calculation Matrix
E. Pricing plan

Answer: B,C,E

Explanation:
To rationalize a large product catalog from a SKU-based system, consultants should consider configuring Fields (A) to capture essential product information, Attributes (D) to define product characteristics, and Pricing Plans (E) to manage pricing strategies. These configurations support the creation of a more streamlined and manageable product catalog within Salesforce Communication Cloud by allowing for the consolidation of similar products and the flexible definition of product offerings.References:Salesforce Communication Cloud documentation on Enterprise Product Catalog (EPC) management.

NEW QUESTION # 26
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A. By automatically queuing the fulfillment request to retry according to fallout analysis report.
B. By automatically balancing order processing tasks across multiple orchestration items
C. By automatically balancing order processing tasks across multiple orchestration queues
D. By automatically queuing the fulfillment request to retry according to predefined retry policy.

Answer: D

NEW QUESTION # 27
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