CompTIA 220-1202 Test Guide - Exam 220-1202 Guide Materials

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Operational Procedures22%- Safety and environmental procedures
  • 1. E-waste handling
    • 2. Safety and compliance
      - Professionalism and communication
      • 1. Customer service best practices
        • 2. Documentation procedures
          Software Troubleshooting22%- Common OS issues
          • 1. Application crashes and errors
            • 2. Boot issues and recovery
              - Device and application troubleshooting
              • 1. Peripheral issues
                • 2. Performance optimization
                  Operating Systems31%- Windows OS installation, configuration, and management
                  • 1. Windows tools and utilities
                    • 2. Command-line tools (basic administration)
                      - Other operating systems
                      • 1. Linux fundamentals
                        • 2. macOS basics
                          Security25%- Security practices
                          • 1. Wireless security and encryption
                            • 2. Authentication and access control
                              - Threats and vulnerabilities
                              • 1. Malware types
                                • 2. Social engineering attacks

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                                  Exam 220-1202 Guide Materials | Exam 220-1202 Collection Pdf

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                                  CompTIA A+ Certification Exam: Core 2 Sample Questions (Q272-Q277):

                                  NEW QUESTION # 272
                                  Which of the following is a Linux command that is used for administrative purposes?

                                  Answer: C

                                  Explanation:
                                  The su (substitute user) command is a standard Linux utility that allows an administrator to assume another user's identity - most commonly switching to the root account for elevated privileges. It's an essential tool for administrative tasks on Unix and Linux systems.


                                  NEW QUESTION # 273
                                  An administrator must configure computers for remote users. The computers will be shipped directly to users from the manufacturer. Which of the following solutions should the administrator use?

                                  Answer: C

                                  Explanation:
                                  Zero-touch deployment allows devices to be preconfigured and automatically provisioned when first powered on by the end user. This enables remote users to receive systems directly from the manufacturer and have them automatically configured with corporate settings without manual IT intervention.


                                  NEW QUESTION # 274
                                  A user's machine is infected with malware that the user's existing security software did not detect.
                                  Which of the following best explains the reason the infection was undetected?

                                  Answer: B

                                  Explanation:
                                  Outdated malware definitions prevent security software from recognizing newly developed or updated threats, allowing the infection to go undetected.


                                  NEW QUESTION # 275
                                  MFA for a custom web application on a user ' s smartphone is no longer working. The last time the user remembered it working was before taking a vacation to another country. Which of the following should the technician do first?

                                  Answer: B

                                  Explanation:
                                  Multi-Factor Authentication (MFA) apps, especially time-based one-time password (TOTP) apps (e.g., Google Authenticator, Authy), rely on accurate time synchronization between the device and the authentication server. If the user recently traveled internationally, the device may have incorrect date/time settings due to time zone changes or failed synchronization, leading to MFA failure.
                                  The most logical and non-intrusive first step is to verify and correct the date and time settings. This aligns with basic troubleshooting principles-start with the simplest and most likely cause before taking more drastic action.
                                  Reference:
                                  CompTIA A+ 220-1102 Objective 2.6: Given a scenario, apply cybersecurity best practices to secure a workstation.
                                  Study Guide Section: Authentication technologies and MFA troubleshooting


                                  NEW QUESTION # 276
                                  Independent contractors often work from a business's lobby. Although the business has Wi-Fi.
                                  contractors often plug in their laptops to Ethernet ports in the lobby. Which of the following should a security engineer do to most efficiently address a potential security concern with this network setup?

                                  Answer: D

                                  Explanation:
                                  Disabling the lobby Ethernet ports and forcing contractors onto a segmented guest Wi-Fi network prevents unauthorized or unmanaged devices from connecting directly to the internal network, efficiently addressing the security risk.


                                  NEW QUESTION # 277
                                  ......

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