Exam ITIL-4-HVIT Revision Plan - 100% the Best Accurate Questions Pool

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
  • 1. Digital technology and digital organizations
    • 2. The characteristics of high-velocity IT
      Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
      • 1. Operating and improving digital products
        • 2. Designing and delivering digital products
          Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
          • 1. Optimize and automate
            • 2. Focus on value
              Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
              • 1. Business analysis
                • 2. Architecture management
                  • 3. Deployment management
                    • 4. Service validation and testing
                      • 5. Information security management
                        Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
                        • 1. Feedback loops and continual improvement
                          • 2. Customer and stakeholder value

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q109-Q114):

                            NEW QUESTION # 109
                            A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
                            Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?

                            Answer: D

                            Explanation:
                            In site reliability engineering, an error budget provides a controlled balance between innovation (new releases) and stability (availability). It defines how much unreliability is acceptable within a given period, allowing teams to continue releasing features while ensuring availability targets are not exceeded. This directly supports balancing rapid time to market with high system reliability.


                            NEW QUESTION # 110
                            An organization sells products which have rapidly-changing features and functionality. The organization has always taken a traditional approach to development and deployment, aiming to deliver products with full functionality after extensive requirements analysis. The organization's sales and revenues have recently decreased.
                            Which technique would be MOST BENEFICIAL for the organization to adopt?

                            Answer: A


                            NEW QUESTION # 111
                            An organization has integrated security requirements, controls, and automated security testing directly into the work of its development and operations teams, rather than treating security as a separate gate at the end.
                            Which approach does this describe?

                            Answer: A

                            Explanation:
                            DevSecOps extends DevOps by making security a shared responsibility across the entire value stream. Embedding automated security checks and expertise into everyday work means that conformance is assured continuously without introducing the delays associated with late-stage security reviews.


                            NEW QUESTION # 112
                            A sales team is thinking of implementing a new customer relationship management (CRM) service to increase revenue and improve the customer experience. The sales manager has asked the provider of the CRM service to describe how the service will support the team's goals.
                            Which are the TWO BEST examples the service provider can present as evidence that value had been realized?
                            The sales team will be able to:
                            1. Use data analytics to sell more products to its customers
                            2. Send customers quick and personalized responses to enquiries
                            3. Receive training on the basic features of the service
                            4. Provide more frequent reports to the sales manager

                            Answer: C

                            Explanation:
                            Value realization is shown when the CRM directly supports business goals. Using data analytics to sell more products (1) increases revenue, and sending quick, personalized responses to enquiries (2) improves customer experience. These directly demonstrate value creation for the sales team.


                            NEW QUESTION # 113
                            An organization has experienced many security issues due to cyber attacks that target users. The management team has decided to train users to help them understand their role in managing this risk.
                            Which type of control is this training an example of?

                            Answer: A

                            Explanation:
                            User training aimed at reducing the likelihood of cyber security incidents is a preventive control. It works by influencing user behaviour and increasing awareness so that security threats are less likely to succeed in the first place, thereby reducing the probability of security breaches occurring.


                            NEW QUESTION # 114
                            ......

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