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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Order Management Administrator Accredited Professional |
| Exam Number: | AP-219 |
| Passing Score: | 67% |
| Available Languages: | English |
| Real Exam Qty: | 60 multiple-choice/multiple-select + up to 5 unscored questions |
| Exam Price: | $150 USD / ¥20,000 |
| Exam Format: | Multiple select, Scenario-based questions, Multiple choice |
| Related Certifications: | Salesforce Administrator Platform App Builder Order Management Developer Accredited Professional |
| Exam Duration: | 90 minutes |
| Recommended Training: | Get to Know Order Management for Administrators (Trailhead) Order Management Foundations for Administrators (Trailhead / Salesforce Training) |
| Exam Registration: | Salesforce Certification Help Official Exam Registration |
| Sample Questions: | Salesforce Order-Management-Administrator Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | None (Salesforce recommends 2–3 years platform experience; Partner Learning Camp access typically required) |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC |
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NEW QUESTION # 12
A company has multiple fulfillment centers that they want to utilize when orders are fulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?
Answer: A
Explanation:
Explanation
The best way for the administrator to accomplish this task is to add the "Order Routing Rank By Closest Distance" action to the fulfillment flow. This action is a flow core action that ranks the fulfillment locations by their distance from the delivery location, and returns a list of ranked locations. The administrator can use this action to find the optimal fulfillment location for each order based on proximity. Verified References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_order_routing_rank_
NEW QUESTION # 13
An admin wants to deploy certain pages in Order Management to approved mobile devices. Which two steps are the recommended approach for this?
Answer: C,D
Explanation:
The recommended approach for deploying certain pages in Order Management to approved mobile devices is to install the Salesforce mobile app from Apple Store or Google Play and save the pages with the options of both Desktop and Phone applied. The Salesforce mobile app is designed for easy data access on the go. You can view Order Management record pages on the mobile app, but you can'taccess its console features, like screen flows. To make a page available on the mobile app, you need to save it with the options of both Desktop and Phone applied in the Lightning App Builder. References: Salesforce Order Management, Mobile App Theme FAQ
NEW QUESTION # 14
Which three objects are likely to get created in Order Management as an order progresses through its lifecycle?
Answer: B,D,E
Explanation:
Explanation
Three objects that are likely to get created in Order Management as an order progresses through its lifecycle are:
Fulfillment Order. A Fulfillment Order is a record that represents a group of products in an order that are fulfilled together from the same location. A Fulfillment Order has a lookup relationship to the Order Summary object, and it contains information such as the fulfillment location, delivery method, status, etc.
Return Order. A Return Order is a record that represents a return request for an order or part of an order.
A Return Order has a lookup relationship to both Order Summary and Change Order objects, and it contains information such as the return reason, status, date, etc.
Change Order. A Change Order is a record that represents a change request for an order or part of an order. A Change Order has a lookup relationship to the Order Summary object, and it contains information such as the change type, status, date, etc.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_fulfillment_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_return_order.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_change_order.htm&type=5
NEW QUESTION # 15
A company has multiple fulfillment centers that they want to utilize when orders are fulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?
Answer: A
Explanation:
The best way for the administrator to accomplish this task is to add the "Order Routing Rank By Closest Distance" action to the fulfillment flow. This action is a flow core action that ranks the fulfillment locations by their distance from the delivery location, and returns a list of ranked locations. The administrator can use this action to find the optimal fulfillment location for each order based on proximity. Verified Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_om_actions_order_routing_rank_by_closest_distance.htm&type=5
NEW QUESTION # 16
What two steps are required to add an item to the Actions & Recommendations panel on the Order Summary record page?
Answer: A,D
Explanation:
Two steps that are required to add an item to the Actions & Recommendations panel on the Order Summary record page are:
Drag the Actions & Recommendations component on the page. The Actions & Recommendations component is a standard component that displays actions and recommendations based on business logic for records in Lightning Experience or Salesforce mobile app. The administrator can use the Lightning App Builder to drag and drop the Actions & Recommendations component onto the Order Summary record page layout.
Create a new sub-flow. A sub-flow is a type of flow that can be invoked by another flow as an element. A sub-flow can contain logic and actions that are specific to a certain scenario or use case, such as order fulfillment or payment processing. The administrator can use Flow Builder to create a new sub-flow that defines the actions and recommendations for Order Summaries, and then add it to the Actions & Recommendations component on the record page.
Verified Reference: https://help.salesforce.com/s/articleView?id=sf.om_actions_recommendations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_subflow.htm&type=5
NEW QUESTION # 17
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