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| Section | Objectives |
|---|---|
| Topic 1: Security and Access | - User authentication and login methods - Profiles, permission sets, and roles in Experience Cloud - Sharing models and data visibility |
| Topic 2: Experience Site Configuration | - Navigation and structure configuration - Templates and branding - Site creation and setup |
| Topic 3: Experience Cloud Fundamentals | - Experience Cloud licensing and capabilities - Use cases and business value of Experience Cloud |
| Topic 4: Collaboration and Engagement | - Chatter and community engagement features - Case management in Experience Cloud |
| Topic 5: Analytics and Optimization | - Adoption and performance metrics - Experience Cloud reporting and dashboards |
| Topic 6: Experience Personalization | - Salesforce CMS integration - Content personalization strategies - Audience targeting and segmentation |
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NEW QUESTION # 162
An Experience site is built inan Unlimited org. Some of the pages within the site are exposed to guest users.
How many page views are allowed per month?
Answer: B
Explanation:
The page view limit for an Experience site depends on the orgedition and the license type of the site users. For an Unlimited org, the page view limit is 5 million per month for guest users, and unlimited for authenticated users. A page view is counted when a user requests a page that is served by the site.
NEW QUESTION # 163
Get Cloudy Consulting has decidedto set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?
Answer: D
Explanation:
The first step to create a site is to enable Digital Experiences in your org. This will allow you to access the Experience Cloud site creationwizard, where you can choose a template, a domain name, and a URL for your site.
NEW QUESTION # 164
Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their ownleads in the portal UMS has decided to use Partner Central template.
Which three should UMS take at a minimum In order to meet the requirement?
Answer: A,C,D
Explanation:
To meet the requirement of distributing leads to partners, UMS needs to take at least three steps:
* Create aLead Process for Lead Distribution. A lead process is a set of stages that a lead goes through from creation to conversion. UMS can create a lead process that defines how leads are distributed to partners based on criteria such as region, industry, or product.
* Create a Lead Queue for Lead Distribution. A lead queue is a list of leads that are assigned to a group of users who share the workload. UMS can create a lead queue for its partners and assign leads to the queue based on the lead process.
* Configure Lead creation Leadon low Distribution inside PRM Workspace. PRM Workspace is a feature that allows UMS to manage its partner relationships, such as recruiting, onboarding, training, and co- selling. UMS can configure lead creation and distribution settings inside PRM Workspace, such as enabling partners to create their own leads, setting up lead assignment rules, and defining lead notification preferences.
NEW QUESTION # 165
DreamHouse Realty (DR) plans to expand its business by offering insurance products ta home buyers. DR will use itsnetwork of independent agents to manage claims in their region. Agents will need to work with DR on settlement and adjustment approvals.
What should the Experience Cloud consultant recommend?
Answer: B
Explanation:
The Experience Cloud consultant should recommend creating a digital experience for agents and an app for employees. A digital experience is a branded online destination that allows you to connect with your customers, partners, or employees. An app is a collection of items that work together to serve a particular function. By creating a digital experience for agents, DR can offer them a portal where they can manage claims, access resources, and collaborate with DR employees. By creating an app for employees, DR can provide them with a workspace where they can approve settlements and adjustments, view reports and dashboards, and communicate with agents.
NEW QUESTION # 166
What are two Salesforce recommendations for setting up partner roles in large orgs? Choose 2 answers
Answer: B,D
Explanation:
Two Salesforce recommendations for setting up partner roles in large orgs are B and C. Partner roles are roles that are assigned to partner users who access your Experience Cloud site through a partner account. A partner account is an account that has the Is Partner checkbox enabled. To set up partner roles, you should create themin a separate branch in your Role Hierarchy, which allows you to isolate partner data from internal data and control partner visibility and access. You should also grant partner users access to the partner account using a Sharing Rule, which allows you toshare records owned by internal users with partner users based on criteria that you define.
NEW QUESTION # 167
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