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| Section | Weight | Objectives |
|---|---|---|
| Sharing, Visibility, and Licensing | 17% | - Data access and security model - License types and allocation - Sharing rules and external visibility |
| Customization Considerations and Limitations | 7% | - Performance and scalability - Declarative vs programmatic options - Limits and governor considerations |
| User Creation and Authentication | 13% | - Single Sign-On and identity providers - External user activation and permissions - User provisioning methods |
| Experience Cloud Basics | 8% | - Platform capabilities and limitations - Use cases and benefits of Experience Cloud - Experience types and use scenarios |
| Templates and Themes | 10% | - Template selection and configuration - Theme customization and design - Lightning and Visualforce options |
| Administration, Setup, and Configuration | 25% | - PRM and service integration - Deployment and migration - Site setup and activation |
| Branding, Personalization, and Content | 15% | - Content management and CMS integration - Personalization and targeted content - Branding and layout customization |
| Adoption and Analytics | 5% | - Engagement and adoption strategies - Moderation and community governance - Reporting and dashboards |
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NEW QUESTION # 156
Cloud Kicks (CK)wants to organize content on its site so that users can easily search and brows for information.
Which three features should CK use to accomplish this goal?
Answer: B,D,E
Explanation:
Three features that CK should use to organize content on its site are Content Topics, Content Graph, and Navigation Tree. Content Topics are keywords or phrases that help users find and organize content in Experience Cloud sites. Content Topics can be assigned to any content, such as articles, posts, or files.
Content Graph is a feature that analyzes the relationships between content and topics and suggests relevant content to users based on their interests and preferences. NavigationTree is acomponent that allows you to create a hierarchical structure of topics and subtopics that users can browse through to find content.
NEW QUESTION # 157
Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?
Answer: A
Explanation:
This option allows UMS to approve the first post of any new member who has joined within 7 days or less.
UMS can create a moderation rule that applies to posts and comments, and specify the member criteria as
"Joined Date is within last 7 days". UMS can alsochoose the action as "Require Approval" and assign a moderator group to review and approve the posts.
NEW QUESTION # 158
Ursa Major Solar (UMS) is automating its business processes using Salesforce. UMS wants its Platinum partners to be able to approve installation projects and deals. In which two ways can UMS accomplish this?
Choose 2 answers
Answer: A,B
Explanation:
External users can be assigned as approvers on records or added directly to approval queues, as long as they have the appropriate user license and profile permissions. You also need to create a digital experience for those users, so they can access the approval process from the Experience Cloud site.
NEW QUESTION # 159
Cloud Kicks (CK) advises its diverse set of clients on how to use Experience Cloud. With new regulations taking effect, many of CK's clients want an easy and cost effective way to set up a site and gather their customers' communicationpreferences.
Mow should CK help compile these preferences?
Answer: D
Explanation:
To set up a site and gather their customers' communication preferences, CK should create a Lightning Bolt solution with a template and a login flow to gather the preferences. A Lightning Bolt solution is a package that contains an industry-specific template, theme, flows, apps, and components that can be used to create an Experience Cloud site. CK can create a Lightning Bolt solution that includes a template with the required pages and branding for its customers' site. CK can also include a login flow in the Lightning Bolt solution, which is a flow that runs when a user logs in to the site. CK can use the login flow to collect the customers' communication preferences and store them in Salesforce.
NEW QUESTION # 160
What are two ways a question can be escalated to a case?
Choose 2 answers
Answer: A,B
Explanation:
A question can be escalated to a case in two ways:
* Manually by a moderator selecting ''Escalate to Case'' in the Feed. A moderator is a user who has permission to manage content on your site. A moderator can escalate a question to a case by clicking on the ''Escalate to Case'' action in the Feed menu of the question post.
* Automatically via process Builder by meeting specified criteria. Process Builder is a tool that allows you to automate business processes based on criteria and actions. You can use Process Builder to create a process that escalates a question to a case when certain criteria are met, such as number of comments, number of likes, or time elapsed.
NEW QUESTION # 161
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