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| Section | Weight | Objectives |
|---|---|---|
| Access Control and Security | 5% | - Create service-level teams - Configure user roles and permissions |
| Troubleshooting ITSI | 10% | - Diagnose common issues - Monitor ITSI performance - Resolve configuration and operational problems |
| Event Analytics | 5% | - Describe Event Analytics features - Configure and use Event Analytics |
| Services and KPIs | 15% | - Use entities in KPI searches - Configure KPI thresholds and alerts - Manage service dependencies - Define services and KPIs |
| Anomaly Detection | 5% | - Enable anomaly detection - Work with anomaly events |
| Correlation and Multi-KPI Searches | 5% | - Manage notable event storage - Define correlation searches - Create multi-KPI alerts |
| ITSI Architecture and Deployment | 10% | - Manage ITSI modules - Plan and design deployment - Describe ITSI architecture |
| Glass Tables | 5% | - Describe glass tables - Use glass tables - Design glass tables - Configure glass tables |
| Managing Notable Events | 10% | - Define key notable events terms and relationships - Work with notable events - Customize notable event views - Describe notable events workflow - Describe multi-KPI alerts |
| Deep Dives | 10% | - Describe deep dive concepts - Create and customize deep dives - Use default deep dives |
| Aggregation Policies | 5% | - Use smart mode aggregation - Create aggregation policies |
| Introducing ITSI | 5% | - Identify what ITSI does - Examine the ITSI user interface - Describe reasons for using ITSI |
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NEW QUESTION # 86
Which of the following are deployment recommendations for ITSI? (Choose all that apply.)
Answer: A,B,D
Explanation:
You might need to increase the hardware specifications of your own Enterprise Security deployment above the minimum hardware requirements depending on your environment.
Install Splunk Enterprise Security on a dedicated search head or search head cluster.
The Splunk platform uses indexers to scale horizontally. The number of indexers required in an Enterprise Security deployment varies based on the data volume, data type, retention requirements, search type, and search concurrency.
Reference:
A, B, and C are correct answers because ITSI deployments often require more hardware resources than base Splunk requirements due to the high volume of data ingestion and processing. ITSI deployments also require a dedicated search head that runs the ITSI app and handles all ITSI-related searches and dashboards. ITSI deployments may also increase the number of required indexers based on the number and frequency of KPI searches, which can generate a large amount of summary data. Reference: ITSI deployment overview, ITSI deployment planning
NEW QUESTION # 87
How can Service Now incidents be created automatically when a Multi-KPI alert triggers? (select all that apply)
Answer: A,B
Explanation:
To automatically create ServiceNow incidents when a Multi-KPI alert triggers in Splunk IT Service Intelligence (ITSI), the following approaches can be used:
C) By creating a notable event aggregation policy with a ServiceNow (SNOW) incident action: ITSI allows the creation of notable event aggregation policies that can specify actions to be taken when certain conditions are met. One of these actions can be the creation of an incident in ServiceNow, directly linking the alerting mechanism in ITSI with incident management in ServiceNow.
D) By editing the associated correlation search and specifying an alert action: Correlation searches in ITSI are used to identify patterns or conditions that signify notable events. These searches can be configured to include alert actions, such as creating a ServiceNow incident, whenever the search conditions are met. This direct integration ensures that incidents are automatically generated in ServiceNow, based on the specific criteria defined in the correlation search.
Options A and B are not standard practices for integrating ITSI with ServiceNow for automatic incident creation. The configuration typically involves setting up actionable alert mechanisms within ITSI that are specifically designed to integrate with external systems like ServiceNow.
NEW QUESTION # 88
When in maintenance mode, which of the following is accurate?
Answer: A
Explanation:
Reference:
A is the correct answer because when in maintenance mode, KPIs and notable events will begin to be generated again once the window is over. Maintenance mode is a feature of ITSI that allows you to temporarily suspend alerts and health score calculations for a service or an entity during planned maintenance or downtime. During maintenance mode, KPI searches still run, but the results are buffered until the window is over. Once the window is over, the buffered results are processed and alerts and health scores are generated if necessary. Reference: [Overview of maintenance windows in ITSI]
NEW QUESTION # 89
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
Answer: B
NEW QUESTION # 90
In a distributed deployment, the ITSI SA-IndexCreation should get installed on which of the following Splunk instance types?
Answer: A
Explanation:
In a distributed Splunk Enterprise deployment running Splunk IT Service Intelligence (ITSI), theSA
#IndexCreationapp is responsible for creating the necessary custom indexes (such as itsi_summary, itsi_notable, etc.) that ITSI uses to store metrics and notable events. These indexes must exist on the indexer layer becauseindexers are the only Splunk instance type that can actually host and write indexed data.
Therefore, SA#IndexCreation is installed onall indexersin the deployment to ensure that the index definitions are present wherever indexed data is stored. Meanwhile, the main ITSI app (which contains the UI, KPI scheduling, service modeling, analytics, and anomaly detection) is installed onsearch headssince search heads orchestrate searches across the distributed environment and provide ITSI's interactive features.
Universal forwarders and heavy forwarders arenotappropriate targets for SA#IndexCreation because forwarders do not host writable index locations for ITSI summary and notable event indexes. Thus, the correct installation pattern for SA#IndexCreation in a distributed environment is on both theindexers and search heads, enabling proper index definition and search functionality across the deployment.
NEW QUESTION # 91
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