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Salesforce Plat-Con-201 덤프로 많은 분들께서 Salesforce Plat-Con-201시험을 패스하여 자격증을 취득하게 도와드렸지만 저희는 자만하지않고 항상 초심을 잊지않고 더욱더 퍼펙트한Salesforce Plat-Con-201덤프를 만들기 위해 모든 심여를 기울일것을 약속드립니다.
| Section | Weight | Objectives |
|---|---|---|
| Best Fit Solutioning | 27% | - Map requirements to appropriate OmniStudio tools - Gather, analyze and simplify business requirements - Design solutions using OmniStudio best practices |
| Data Tools | 23% | - Design DataRaptors and Integration Procedures - Purpose and benefits of DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits |
| OmniScripts | 27% | - Map business processes to OmniScript components - Structure and components of OmniScripts - Validate and align OmniScript processes with requirements |
| FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Design FlexCards to meet requirements - Collect and organize customer 360 information |
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질문 # 45
Which three functions are performed by Action elements in OmniScript? Choose 3 answers
정답：A,C,D
설명：
The three functions that are performed by Action elements in OmniScript are get and update data through APIs, send DocuSign emails for signature, and get and update data in Salesforce. Action elements are used to perform various operations on data within an OmniScript. Display error messages to the user is not a function of Action elements, but of Error elements. Organize data into multiple pages is not a function of Action elements, but of Page elements.
질문 # 46
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
정답：A,D
설명：
The two cases where an integration procedure should be used as a data source for FlexCards and OmniScripts are: To retrieve multiple data sources in a single response and To separate the user interface from changes in the data sources. An integration procedure is a tool that can execute multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. The consultant can use an integration procedure as a data source for FlexCards and OmniScripts when they need to retrieve data from different sources, such as Salesforce objects or external systems, and store it in a JSON object for display. This way, the integration procedure can provide multiple data sources in a single response, without requiring multiple elements or actions in the FlexCard or OmniScript. The consultant can also use an integration procedure as a data source for FlexCards and OmniScripts when they want to separate the user interface from changes in the data sources. This way, the integration procedure can handle any changes in the data sources without affecting the FlexCard or OmniScript design or configuration.
질문 # 47
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
정답：A,B
설명：
The two FlexCard benefits that the consultant should highlight when presenting a proposed solution are:
Display different actions based on context and Display a 360° view of the customer. FlexCards can display different actions based on context, such as data values or user roles. The consultant can use this feature to show only relevant actions for each customer situation, such as scheduling an inquiry call with an agent if the customer satisfaction is low. FlexCards can also display a 360° view of the customer, by showing data from multiple sources in one card format. The consultant can use this feature to show important customer information at a glance, such as billing issues, account status, etc
질문 # 48
A pop-up window will display additional information about the campaign, such as details about the members. A button must initiate a guided process to add new leads to the campaign. Which two FlexCard features should the consultant recommend to meet these requirements? Choose 2 answers
정답：C,E
설명：
Flyout Action (E) - The Flyout Action in a FlexCard is used to display additional information in a pop- up window. Since the requirement mentions that a pop-up window must display additional details, the Flyout Action is the best choice for this functionality.
OmniScript Action (B) - The OmniScript Action launches an OmniScript, which is a guided interaction tool for multi-step processes. Since the requirement states that a button should initiate a guided process to add new leads, an OmniScript is the ideal choice.
질문 # 49
Which two OmniScript components should the consultant recommend using to meet this validation requirement? Choose 2 answers
정답：A,C
설명：
C: The Calculation component (specifically, a Calculation Action) in OmniScript is used to perform operations on data, including validation logic. It allows you to execute calculations, manipulate data, and set conditions based on user inputs or retrieved data. For example, a Calculation Action can check if a numeric input exceeds a threshold (e.g., Quantity > 100) or if a text field matches a required format. It can then set a flag (e.g., isValid = true/false) that can be used to control the OmniScript flow--such as displaying an error or blocking navigation. Calculation Actions are highly versatile because they support OmniScript's JSON data structure and can integrate with external data sources via DataRaptors or Integration Procedures. According to the OmniStudio documentation, Calculation Actions are ideal for complex validations requiring multiple steps or data transformations.
D: The Formula component is a lightweight, inline element in OmniScript used to evaluate expressions and perform simple validations directly within the script. It leverages OmniScript's formula syntax (similar to Salesforce formulas) to compute values or check conditions. For instance, a Formula can validate that a date input is not in the past (e.g., TODAY() <= InputDate) or that a text field contains a specific substring. Unlike Calculation Actions, Formulas are embedded within a specific field or step and are best for straightforward, single-expression validations. The result of a Formula can be used to show/hide elements, set field values, or trigger other actions, making it a key tool for real-time validation.
질문 # 50
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