Salesforce Salesforce-Communications-Cloud Salesforce Communications Cloud Accredited Professional (AP) Exam Webbased Practice Exam

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud-AP
Real Exam Qty:	60
Exam Duration:	105 minutes
Exam Price:	USD 75
Related Certifications:	Salesforce Industry Cloud Credentials Salesforce Communications Cloud Salesforce OmniStudio Consultant
Exam Format:	Multiple Select, Multiple Choice
Available Languages:	English
Recommended Training:	OmniStudio Learning Modules Salesforce Trailhead - Communications Cloud
Exam Registration:	Salesforce Credentials Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam via Salesforce authorized testing provider
Pre Condition:	Recommended: Familiarity with Salesforce platform fundamentals and Industry Cloud concepts
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/accredited-professional

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q55-Q60):

NEW QUESTION # 55
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A. Bundle the similar product together to reduce the volume
B. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
C. Make use of object types and attributes to better handle scalability using EPC functionality.
D. Mark the orderable flag on the legacy system to false so that they cannot be used.

Answer: B,C

Explanation:
To reduce the product catalog size and build a stable product catalog, consultants should utilize Object Types and Attributes (B) to enhance scalability and manageability using EPC functionality, and rationalize the product catalog (C) by identifying and removing duplicates and outdated products. This approach ensures a more organized and efficient product catalog that aligns with current business needs.References:Salesforce Communication Cloud EPC documentation and best practices for product catalog management.

NEW QUESTION # 56
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.

A. Digital commerce SDK
B. Digital Commerce API
C. Custom API via lightening Out
D. Cart Based API using Omni Out

Answer: A,B

NEW QUESTION # 57
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A. Analyze an external data storage system for more cost effective data storage
B. Identify the storage needs between data storage and file storage.
C. Access the archiving strategy and determine how storage will be cleared though archiving.
D. Calculate the file and data storage required based on required data volume and file attachment requirements.
E. Analyze the storage usage of the existing legacy system

Answer: B,C,D

Explanation:
To assess storage needs, it ' s important to analyze the archiving strategy (B), calculate the required data and file storage based on data volumes and attachment requirements (D), and differentiate between data storage and file storage needs (E). These steps help ensure that storage is optimized and costs are managed effectively.
References:Salesforce documentation on data and file storage management and archiving strategies.

NEW QUESTION # 58
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?

A. Create salesforce report on EPC project object to track the product time to market.
B. Leverage the EPC functionality to track the product related configuration.
C. Create a Product Time to market app from template in CRM analytics to track the product time to market
D. Create a salesforce Report on the Product object to track the product time to market

Answer: A,B

Explanation:
To measure product time to market in Salesforce Communications Cloud, leveraging EPC (Enterprise Product Catalog) functionality to track product configurations (A) and creating Salesforce reports on the EPC project object (C) are effective methods. These actions provide insights into product development timelines and help identify areas for process improvement.References:Salesforce EPC documentation and CRM Analytics best practices.

NEW QUESTION # 59
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?

A. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
B. Only Migrate the assets needed when customers are trying to place MACD orders.
C. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
D. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.

Answer: C

Explanation:
For a successful migration of asset records and MACD (Move, Add, Change, Delete) processing, it is essential to consider the volume of assets and the operational continuity. Logical partitioning of large asset volumes with staged migration ensures system performance and data integrity. On-demand migration allows for seamless operations by migrating assets as needed, minimizing system overload and ensuring that the most relevant data is available when required. This approach balances system performance with migration needs.
References:Salesforce Communications Cloud migration strategies and asset management documentation.

NEW QUESTION # 60
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