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Apple Apple-Device-Support Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Device Support Exam
Exam Number:SUP-2025
Certificate Validity Period:Not officially specified
Exam Format:Multiple Choice (Single Select), Multiple Choice (Multiple Select)
Exam Price:$149 USD
Real Exam Qty:Approximately 80
Passing Score:75%
Related Certifications:Apple Certified Support Professional
Available Languages:English
Exam Duration:120 minutes
Sample Questions:Apple Apple-Device-Support Sample Questions
Exam Way:Online proctored exam through Pearson VUE.
Pre Condition:No formal prerequisites. Apple recommends hands-on experience supporting iPhone, iPad, and Mac devices and completing the free Apple Device Support training.
Official Syllabus URL:https://training.apple.com/certification

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Apple Apple-Device-Support Exam Syllabus Topics:

TopicDetails
Topic 1
  • Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.
Topic 2
  • Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 3
  • Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 4
  • iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 5
  • Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 6
  • Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 7
  • Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.
Topic 8
  • Identifying Mac User Accounts: This section of the exam covers identifying and locating default folders for a local account on a Mac.

Apple Device Support Exam Sample Questions (Q224-Q229):

NEW QUESTION # 224
What can you monitor using the Activity Monitor icon in the Dock?

Answer: C

Explanation:
The Activity Monitor Dock icon can display real-timeNetwork Usage(e.g., data sent/received) if set inView > Dock Icon.
* Option A: Storage is in System Settings > General > Storage.
* Option B: Wi-Fi details are in Network settings.
* Option D: Hardware is in System Information.
* Option C: Correct-network is monitorable.References: Apple Support - "Use Activity Monitor" (support.apple.com/HT201464).


NEW QUESTION # 225
Select the setting in the sidebar that you should use to delete a user on your Mac.

Answer:

Explanation:

Explanation:
https://support.apple.com/guide/mac-help/delete-a-user-or-group-mchlp1557/mac#:~:text=On%20your%
20Mac%2C%20choose%20Apple,may%20need%20to%20scroll%20down.)&text=Click%20the%20Info%
20button%20next,you%20can't%20select%20them.
On your Mac, choose Apple menu > System Settings, then click Users & Groups in the sidebar. (You may need to scroll down.) Click the Infobutton next to the user or group you want to delete, then click Delete User or Delete Group. Note: If a user is logged in to this Mac now, you can't select them.


NEW QUESTION # 226
Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Answer:

Explanation:


NEW QUESTION # 227
Scenario
Guillermo wants to annotate the Keynote presentation he created on his Mac on iPad.
Select three responses.
What does he need to do for Handoff to work on both devices?

Answer: B,D,E

Explanation:
For Handoff to work on both devices, Guillermo needs to turn on Wi-Fi, Bluetooth, and sign in with the same Apple ID on his Mac and iPad. Handoff is a feature that allows users to start something on one device and then complete it on another. For example, Guillermo can start working on a Keynote presentation on his Mac and then continue annotating it on his iPad. To use Handoff, both devices must be on the same Wi-Fi network, have Bluetooth turned on, and be signed in with the same iCloud account. These are the prerequisites for Handoff to work. Turning on iCloud Drive or AirPlay is not necessary for Handoff. iCloud Drive is a cloud storage service that syncs files across devices, but it is not required for Handoff. AirPlay is a feature that streams audio and video from one device to another, but it is not related to Handoff. References: Use Handoff to transfer Keynote presentations - Apple Support, How to Set Up and Use Handoff on Your iPhone and iPad - How-To Geek


NEW QUESTION # 228
Scenario
Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.
Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

Answer:

Explanation:


NEW QUESTION # 229
......

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