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Cisco 700-805 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Customer Success	10%	- Define customer success - Explain customer journey & IT purchasing models
Topic 2: Cisco Tools and Processes	20%	- Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing
Topic 3: Roles and Responsibilities	30%	- Describe Renewals Manager role and integration - Explain renewals tasks and success metrics
Topic 4: Customer Success Foundation	10%	- Explain the stages of the customer lifecycle - Describe recurring revenue financial terms - Define customer experience - Explain recurring revenue financial implications
Topic 5: Business Acumen	30%	- Evaluate products and services to meet customer goals - Interpret key financial terms (e.g., CAPEX, OPEX) - Describe renewal cycle and risk action planning

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Cisco Renewals Manager Sample Questions (Q86-Q91):

NEW QUESTION # 86
Which licensing model represents the highest value?

A. Pay as you go
B. Subscription
C. Enterprise Agreements
D. Transactional

Answer: C

Explanation:
Enterprise Agreements (EAs) represent the highest value for customers who want to simplify their software licensing and management across their organization. EAs provide customers with:
Unlimited access to a suite of Cisco software products within a defined technology domain for a fixed term and price The ability to deploy software anytime, anywhere, without additional costs or approvals The flexibility to grow and adjust their software usage without overage fees or penalties The convenience of co-terminating all their subscriptions at the end of the EA term The option to include Cisco services and support in their EA2

NEW QUESTION # 87
Which statement is the most accurate description of the Health Index?

A. an ongoing measurement of several key customer health indicators
B. a measurement tool for resolving specific product quality issues and adoption barriers
C. an ongoing measurement of customer sentiment
D. a tool for service providers to determine what stage of the lifecycle to offering training solutions

Answer: A

Explanation:
the Health Index is:
An ongoing measurement of several key customer health indicators, such as adoption, satisfaction, retention, and expansion A tool that helps Cisco and partners monitor and improve customer outcomes and experiences A score that ranges from 0 to 100, where higher scores indicate better health

NEW QUESTION # 88
What are the steps to develop a renewal quote?

A. Ask the customer for renewal data, evaluate new requirements, and quote new services.
B. Position the new technology, create a quote, and order the quote.
C. Identify the barriers to adoption, ensure that the customer is using the solution, and work with the account manager to create a quote.
D. Identify the items to renew, verify the discounts, confirm the shipping address, and verify the billing entity.

Answer: D

NEW QUESTION # 89
How does the Customer Lifecycle approach drive customer success?

A. by only providing touchpoints to the customer at the start and end of their journey
B. by creating a clear silo between sales and customer success
C. by solely relying on digital automation for all customers
D. by facilitating the customer journey to drive value and achieve business outcomes

Answer: D

NEW QUESTION # 90
When renewing a contract with a customer,which action is important?

A. Propose only the most important part of the solution
B. Do not offer any financing solutions.
C. Validate customers business needs.
D. Start discussions once the contract has expired

Answer: C

NEW QUESTION # 91
......

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Updated and Error-free RealExamFree 700-805 Exam Practice Test Questions​

Cisco 700-805 Exam Syllabus Topics:

Test 700-805 Simulator Online | Dump 700-805 File

Cisco Renewals Manager Sample Questions (Q86-Q91):

Updated and Error-free RealExamFree 700-805 Exam Practice Test Questions