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| Section | Weight | Objectives |
|---|---|---|
| Fundamentals | 9% | - Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features |
| Channel & User Group Administration | 28% | - Convert public channels to private channels - Implement channel naming conventions and best practices - Manage user groups and channel permissions - Configure channel management policies - Manage default channels and required channels |
| Workspace Administration | 9% | - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations - Configure workspace-level and org-level policies |
| User Lifecycle Management | 14% | - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Handle user onboarding and offboarding - Configure user provisioning and deprovisioning |
| Security | 15% | - Configure domain and IP restrictions - Manage DLP (Data Loss Prevention) and retention policies - Monitor and audit workspace activity - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) |
| Enabling Slack Success | 15% | - Create help channels for user support - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption |
| App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage integrations and workflows - Manage app approvals and app directory - Configure app permissions and settings |
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NEW QUESTION # 84
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
Answer: A,C,D
Explanation:
Slack best practices for channel naming recommend:
"#team- for department or functional groups, #proj- for project-based collaboration, and #ext- for Slack Connect (external) channels."
#announce (B) is more suitable for announcement-type channels, not team/project work. #help (C) is generally for support channels. #slack (E) is not a standard naming prefix.
(Reference: Slack Administration Study Guide - Channel Naming Conventions Best Practices)
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NEW QUESTION # 85
A team member is managing a long-term project that involves collaborating with internal and external users via Slack.
Which statement is true about users managing the channel once the project work concludes?
Answer: C
Explanation:
Slack's policy specifies:
"When a user creates a channel, they are automatically assigned the Channel Manager role for that channel and can manage actions such as archiving when the project is complete." There is no need to promote the user to Workspace Admin (A). Slack does not automatically archive channels based on inactivity (B) unless using external tools. Slack doesn't have a native automatic expiration feature for channel deletion (D).
(Reference: Slack Administration Study Guide - Channel Manager Roles and Responsibilities)
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NEW QUESTION # 86
You're a Workspace Admin on the Slack Business+ plan. Your company, Hurricane Inc., recently acquired another company, Tidepool Ltd., that uses the Slack Pro plan. You need to consolidate Tidepool's Slack workspace into Hurricane's workspace.
What is the best option for moving Tidepool's channels?
(Select the best answer.)
Answer: D
Explanation:
For consolidating workspaces across Slack plans (Pro to Business+), the official process is:
"Export the public channel history from the source workspace and import it into the target workspace." The "Move Channels" tool (B) only exists in Slack Enterprise Grid, not between standard workspaces. There' s no Copy Channels feature (D). Manually recreating channels (A) would lose message history.
(Reference: Slack Administration Study Guide - Workspace Consolidation via Exports and Imports)
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NEW QUESTION # 87
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
Answer: B
Explanation:
Using Workflow Builder is the best way to:
"Automatically send onboarding messages when users join a channel, providing them with key guidelines like how to use Slack appropriately without requiring manual monitoring." This automates onboarding at scale and reduces Nicole's workload as hiring ramps up.
(Reference: Slack Administration Study Guide - Onboarding Best Practices and Workflow Automation)
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NEW QUESTION # 88
You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)
Answer: A
Explanation:
Slack recommends using an org-wide channel for announcements:
"An org-wide channel ensures that important updates reach every member across all workspaces.
Bookmarking learning materials in the channel also provides members with easy access to ongoing resources and updates." Options B and C place too much burden on members to seek out information. D is reactive (waiting for questions) rather than proactive enablement.
(Reference: Slack Administration Study Guide - Managing Change and Member Enablement)
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NEW QUESTION # 89
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