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| Section | Weight | Objectives |
|---|---|---|
| Governance, Risk, and Responsible Use | 15% | - Identifying appropriate and inappropriate AI use cases - Ethical and responsible AI use - Organizational AI governance and policies - Data sensitivity, privacy, and regulatory considerations |
| Prompting and Task Execution | 14% | - Task decomposition - Adapting prompting strategies to task types - Iterating prompts to improve output - Creating effective prompts |
| Workflow Integration and Solution Design | 16% | - Analyzing requirements and use cases - Research, planning, and process optimization - Integrating Claude into existing workflows - Communicating Claude's value and limitations - Solution design and iteration |
| Configuration and Knowledge Management | 12% | - Managing uploaded knowledge and connectors - Configuring Claude Projects - Maintaining configuration and knowledge sources - Managing instructions and knowledge sources |
| Product and Model Selection | 12% | - Selecting appropriate Claude product features - Balancing quality, speed, and cost - Selecting Claude models - Managing context limitations and memory |
| Troubleshooting and Optimization | 10% | - Adjusting approaches based on feedback and results - Optimizing workflows for efficiency and effectiveness - Diagnosing underperforming prompts and outputs |
| Output Evaluation and Validation | 21% | - Fact-checking and validation - Evaluating output accuracy and completeness - Identifying hallucinations, inconsistencies, and bias - Editing, adapting, and refining outputs - Determining when human review or verification is required |
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問題 #47
You are a project lead reviewing a teammate's habit of using the same prompt template for every task regardless of type.
Which feedback is most warranted?
答案：C
解題說明：
Different tasks require different prompting structures, evidence, constraints, and evaluation methods. A research request should define research questions, source requirements, currency expectations, and citation rules. An analytical task should specify the decision to support, relevant data, assumptions, and comparison criteria. Drafting work requires audience, tone, purpose, structure, and length. Brainstorming normally benefits from broader exploration, diversity requirements, and delayed evaluation.
A reusable template can provide a useful baseline, but it should not remain unchanged when task characteristics differ. Options B, C, and D incorrectly assume that uniformity guarantees effectiveness. In practice, excessive rigidity can omit critical instructions or impose an inappropriate structure. A compliance report and an early-stage ideation exercise should not be prompted identically.
Anthropic's prompting documentation covers multiple techniques-including clear instructions, examples, role prompting, structured formats, prompt chaining, and success criteria-because no single technique is optimal for every workload. Anthropic's legal-summarization guidance also demonstrates that prompt details can be adjusted for different levels of technicality, verbosity, and structure. The project lead should therefore standardize reusable components while adapting task-specific objectives, inputs, constraints, and output formats. Anthropic's prompt-engineering overview
問題 #48
You are a customer-success manager considering whether to escalate a Claude-generated response.
Which factor most strongly raises the impact of the output and supports escalation before external use?
答案：D
問題 #49
You are a bank manager presented with a request to use Claude as the sole decision-maker on customer credit- line approvals.
Which response is most appropriate?
答案：D
解題說明：
Credit-line approval directly affects an individual's financial eligibility and is therefore a high-risk financial decision. Claude may assist analysts by summarizing application information, checking completeness, organizing evidence, or identifying cases requiring further review, but qualified humans must retain final decision authority. Option C provides this augmentation model.
Option A values processing speed over fairness, regulatory compliance, explainability, and accountability.
Option B is unacceptable because compliance and risk controls must be established before production, not after customers are affected. Option D increases the risk by allowing Claude both to decide and communicate a consequential financial determination without professional review.
Anthropic's Usage Policy explicitly identifies loan approvals and creditworthiness determinations as high-risk financial use cases. It requires a qualified professional to review advice, recommendations, or subjective decisions that directly affect consumers before finalization. The organization remains responsible for accuracy and appropriateness. Depending on the deployment, disclosure of AI involvement may also be required.
A compliant workflow should define permitted assistance, require human approval, validate the model's outputs, monitor for disparate impact, document decision rationale, and provide appropriate appeal or correction processes. Claude should augment professional judgment, not replace the accountable decision- maker. Anthropic's high-risk use-case requirements
問題 #50
You received a vague request to "look at our pricing." After discovery, the goal is confirmed: produce a structured competitor-pricing summary the team can act on, not new pricing ideas.
Which strategy best fits the clarified task?
答案：B
解題說明：
Under the objective Adapt prompting strategies based on task type (e.g., analysis, research, drafting, brainstorming) , prompt architectures must be tailored to the exact analytical objective established during discovery.
Because the clarified objective is to generate an actionable, evidence-based competitor pricing briefing (rather than creative ideation), the workflow demands a structured research and synthesis strategy (Option C). This approach directs Claude to extract concrete pricing data across key competitors, explicitly attribute claims to named source documents or market reports, and transparently state confidence levels for each datapoint.
Divergent brainstorming (Option A) produces speculative ideas when factual market intelligence is needed.
Arbitrarily restricting analysis to a single competitor (Option B) ignores the broader competitive landscape.
Relying on unstructured open conversation (Option D) produces inconsistent formatting unsuitable for executive decision-making.
問題 #51
When refining a Claude output that does not meet expectations, which iterative refinement step should be performed first?
答案：A
解題說明：
Answer D is correct. Iterative refinement should begin by diagnosing the current output against the original requirements. The reviewer must identify specific weaknesses such as missing information, unsupported claims, incorrect tone, poor organization, excessive length, or failure to follow the requested format. This diagnosis provides evidence for deciding what must change in the prompt.
After identifying the weaknesses, the reviewer can modify the prompt to address them, which corresponds to Option C. The revised prompt is then submitted and the resulting output captured, as described in Option A.
Finally, the new output is compared with the original criteria to determine whether the revision improved performance, as stated in Option B. The logical sequence is therefore D, C, A, and B.
Beginning with prompt modification before diagnosing the failure encourages random changes and makes it difficult to determine which revision produced an improvement. Similarly, a new output cannot be submitted or evaluated before a targeted revision has been created. Anthropic's guidance recommends defining clear success criteria, evaluating results against those criteria, and using a structured self-correction process:
generate a draft, review it, and then refine it based on identified deficiencies. Effective iteration is therefore diagnostic and evidence-based rather than trial and error. Anthropic prompting best practices
問題 #52
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