CompTIA 220-1202 Examinations Actual Questions, Key 220-1202 Concepts

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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Software Troubleshooting22%- Common OS issues
  • 1. Application crashes and errors
    • 2. Boot issues and recovery
      - Device and application troubleshooting
      • 1. Peripheral issues
        • 2. Performance optimization
          Topic 2: Operational Procedures22%- Professionalism and communication
          • 1. Documentation procedures
            • 2. Customer service best practices
              - Safety and environmental procedures
              • 1. Safety and compliance
                • 2. E-waste handling
                  Topic 3: Operating Systems31%- Windows OS installation, configuration, and management
                  • 1. Windows tools and utilities
                    • 2. Command-line tools (basic administration)
                      - Other operating systems
                      • 1. Linux fundamentals
                        • 2. macOS basics
                          Topic 4: Security25%- Threats and vulnerabilities
                          • 1. Social engineering attacks
                            • 2. Malware types
                              - Security practices
                              • 1. Authentication and access control
                                • 2. Wireless security and encryption

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                                  CompTIA A+ Certification Exam: Core 2 Sample Questions (Q109-Q114):

                                  NEW QUESTION # 109
                                  Which of the following is an example of malware that runs on the device and uses built-in sensors to monitor targets without their consent?

                                  Answer: A

                                  Explanation:
                                  Stalkerware is designed to secretly monitor a user's activity by leveraging device features such as GPS, microphone, camera, and other sensors without the user's consent.


                                  NEW QUESTION # 110
                                  A company wants to use a single operating system for its workstation and servers and avoid licensing fees. Which of the following operating systems would the company most likely select?

                                  Answer: B

                                  Explanation:
                                  Linux distributions are open-source and generally free of licensing fees, making them suitable for both desktop workstations and servers. Organizations can use the same Linux OS across all their systems without incurring per-seat or per-server costs, unlike proprietary systems such as Windows or macOS.


                                  NEW QUESTION # 111
                                  Which of the following is a protocol that provides AAA for network services?

                                  Answer: C

                                  Explanation:
                                  RADIUS (Remote Authentication Dial-In User Service)provides centralized Authentication, Authorization, and Accounting (AAA) for users who connect and use a network service.
                                  FromQuentin Docter - CompTIA A+ Complete Study Guide:
                                  "RADIUS is a widely used protocol for implementing AAA in network environments, allowing centralized control over user access and accounting."


                                  NEW QUESTION # 112
                                  A user is unable to use the latest version of an application on a legacy, personal tablet. Which of the following is most likely the reason?

                                  Answer: C

                                  Explanation:
                                  The OS is end-of-life, which prevents the latest version of the application from being supported or installed on the legacy tablet.


                                  NEW QUESTION # 113
                                  A smartphone user unsuccessfully attempts to open an email attachment that includes an unexpected overdue invoice. After that attempt, the user notices performance issues while using the mobile browser and other applications. The user restarts the smartphone, but the issue persists. Which of the following actions would most likely resolve the issue?

                                  Answer: B

                                  Explanation:
                                  The scenario strongly suggests the device has been compromised by malware delivered through a social- engineering message (an "unexpected overdue invoice" attachment). After the attempt, the phone shows system-wide performance issues affecting the browser and other apps, and a restart does not fix it-this matches common mobile malware symptoms such as sluggish response time and abnormal behavior that persists across reboots. When symptoms persist beyond a soft reset, the most reliable remediation is to return the device to a known-good state by performing a factory reset (wipe). Quentin Docter explains that a factory reset is much more effective and will remove malware along with applications, and that when a security symptom indicates malware, the device should be factory reset and then protected with antimalware before reinstalling apps.The All-in-One guide similarly teaches an escalation path: stop/uninstall suspect apps, and if these steps don't resolve the behavior, use a factory reset to cleanse the device.#turn27file4 L9-L14# Mike Meyers' Lab Manual also lists factory resets among the key tools for resolving persistent mobile app security issues.
                                  References: Quentin Docter - CompTIA A+ Complete Study Guide (mobile malware symptoms; factory reset removes malware)#turn27file2 L9-L15#; Travis Everett & Andrew Hutz - CompTIA A+ All-in-One Exam Guide (factory reset to cleanse device when symptoms persist)#turn27file4 L9-L14#; Mark Soper - Mike Meyers' A+ Lab Manual (app security troubleshooting tools include factory resets)


                                  NEW QUESTION # 114
                                  ......

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