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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Workspace Administration | 9% | - Multi-workspace architecture design - Workspace creation and approval process - Workspace visibility and configuration |
| Topic 2: App Administration | 10% | - App installation and configuration - Integration management - Workflow Builder usage |
| Topic 3: Channel and User Group Administration | 28% | - User group creation and administration - Channel types and management - Archiving and deletion policies |
| Topic 4: Enabling Slack Success | 15% | - Optimization and training - Adoption strategy and best practices - Analytics and usage measurement |
| Topic 5: User Lifecycle Management | 14% | - Authentication and access control - Guest account management - User provisioning methods |
| Topic 6: Fundamentals | 9% | - Slack paid plan features - User roles and responsibilities - Workspace and organization settings and dashboards |
| Topic 7: Security | 15% | - Data protection and retention policies - Security governance and compliance - Audit and monitoring |
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NEW QUESTION # 79
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking questions.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
Answer: A,B
Explanation:
The best way to manage noise while protecting sensitive information includes:
* Limiting posting permissions - According to Slack's official guidance:
"You can restrict who can post to a channel by limiting posting permissions to specific people, ensuring that only authorized individuals can post while others can read."
* Creating a private channel with a personal benefits workflow:
"Private channels are suitable for discussions requiring confidentiality. Workflows can route sensitive questions to HR without public visibility." Encouraging DMs (option C) helps, but it is not a structured or scalable solution for organizational processes.
Archiving the channel (option D) would disrupt access to the historical benefits information and is unnecessary.
(Reference: Slack Administration Study Guide - Channel Management Best Practices and Workflows)
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NEW QUESTION # 80
You're a Workspace Owner at Acme Inc.
You notice that the #help-benefits channel receives a large number of off-topic payroll requests.
In which two ways can you help address this issue?
(Choose 2 answers.)
Answer: C,D
Explanation:
Slack recommends:
"Setting a clear channel topic and pinned posts help define scope, and creating dedicated channels (like #help- payroll) directs users to the right place without overloading unrelated channels." Manually redirecting (A, C) or adding payroll staff into a benefits channel (D) doesn't address root cause or improves structure.
(Reference: Slack Administration Study Guide - Channel Organization Best Practices)
NEW QUESTION # 81
Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?
Answer: D
Explanation:
Slack user group functionality explains:
"When a user group is @mentioned, all members of the user group are notified, making it easy for others to reach all members at once for questions or updates." Option A is misleading because visibility of user groups depends on workspace settings. B and C are inaccurate - external users cannot be added, and users cannot add themselves to user groups.
(Reference: Slack Administration Study Guide - Using User Groups)
NEW QUESTION # 82
You're an Org Admin working at a financial services organization. It recently upgraded to Slack Enterprise Grid, and leadership is defining a set of security policies for employees to follow when using Slack on mobile devices.
After reviewing the requirements, you determine EMM is the best option.
Which requirement makes EMM the right option for this organization?
Answer: D
Explanation:
According to Slack's Enterprise Mobility Management (EMM) documentation:
"EMM allows organizations to restrict access to Slack only from approved (managed) mobile devices, enhancing security and ensuring compliance with corporate policies." Requiring minimum app versions (A), blocking downloads (C), and requiring secondary authentication (D) are native Slack security settings or can be handled with mobile session settings - but device restriction is specifically an EMM capability.
(Reference: Slack Administration Study Guide - Enterprise Mobility Management (EMM) Overview)
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NEW QUESTION # 83
What are the main benefits of Workflow Builder? (Choose all that apply.)
Answer: A,B,C
Explanation:
Slack's Workflow Builder is designed to:
"Allow non-developers to automate routine tasks without writing code, support integrations with apps and services for enhanced workflows, and provide templates that users can customize." While developers can use Workflow Builder, it is primarily aimed at non-technical users; developers usually prefer building custom apps or using Slack APIs.
(Reference: Slack Administration Study Guide - Workflow Builder Overview)
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NEW QUESTION # 84
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