Quiz Salesforce - Salesforce-Communications-Cloud–High-quality Latest Test Sample

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Section	Objectives
Integration and Extensibility	- Salesforce APIs and Integration Patterns - External System Data Synchronization
Communications Cloud Fundamentals	- Industry Cloud Overview and Use Cases - Communications Industry Data Model
Order Management and CPQ	- Order Capture and Fulfillment Flows - Product Catalog and Pricing Configuration
Industry Process Automation	- Customer Lifecycle Management - Service and Provisioning Workflows
OmniStudio (Vlocity) Capabilities	- FlexCards and UI Composition - OmniScripts and Guided Experiences - DataRaptors and Integration Procedures

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q46-Q51):

NEW QUESTION # 46
Universal containers is a communication service provider using communication cloud. A member of UC's legacy- system IT team has provided a consultant with an extract of all the existing products from the legacy system and asked the consultant to migrate the data to communication cloud which two question should the consultant ask in this scenario to clarify the data migration strategy?

A. Are there customer specific offerings?
B. Which of the provided products are still actively sold?
C. Can we rationalize products to a smaller number?
D. Which of the products are inactive?

Answer: A

NEW QUESTION # 47
Unified communication is dependents on a large number legacy system that works in virtual product silos.
Business capacities are duplicated across multiple system, requiring manual efforts to complete orders and service request.
The complex system landscape makes it difficult to support growing business models so UC is planning to upgrade the communication cloud while also considering migration for their existing subscribers to communication cloud. What are three questions consultant should ask that would directly impact the technical factors of their migration strategy?

A. What data and from which system will be migrated
B. What will be the overall cost for migration?
C. Who will be the main point of contact for migration
D. What tools and databases will be used to perform the migration
E. What is the quality, structure and frequency of the data migration?

Answer: A,D,E

Explanation:
When planning a migration strategy, especially in a complex system landscape, it ' s crucial to understand the data sources (A), the tools and databases for migration (C), and the quality, structure, and frequency of data migration (E). These factors directly impact the technical approach to migration, ensuring that the strategy is realistic, efficient, and aligned with business goals.References:Best practices for system migration in Salesforce, focusing on data integrity, migration tools, and data quality assessment.

NEW QUESTION # 48
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?

A. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
B. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
C. Accommodate the feature since otherwise business representative will not accept the iteration results.
D. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.

Answer: D

Explanation:
In an agile environment, accommodating changes is essential, but it ' s also important to respect the iteration ' s scope and the team ' s capacity. Adding a feature mid-iteration can disrupt planned work and compromise the iteration ' s success. The best step is to add the feature to the product backlog, evaluate its Return on Investment (ROI) in relation to other backlog items with the Product Owner, and communicate the outcome to the business representative. This maintains agile principles while ensuring that the most valuable work is prioritized.References:Agile methodology best practices and backlog management guidelines.

NEW QUESTION # 49
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
B. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
C. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
D. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration

Answer: B,D

Explanation:
For bulk ordering, evaluating business scenarios to design automation for order capture and orchestration (A) and assessing volume and platform governor limits (C) are essential steps. These help understand the impact on system performance and identify necessary optimizations for efficient bulk order processing.References:
Salesforce platform governor limits and bulk order processing best practices.

NEW QUESTION # 50
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer.
However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?

A. Model the router technical product and decompose it from the business internet offer.
B. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
C. Model the router as an attribute of the business internet offer with a default value of 'included'
D. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review

Answer: A

Explanation:
If the router included in the business internet offer has no commercial significance, it should be modeled as a technical product and decomposed from the business internet offer. This approach keeps the commercial offer clean and focused on significant elements while ensuring the necessary technical components are included in the order for fulfillment purposes.References:Salesforce Industries Order Management (OM) documentation on product modeling and decomposition.

NEW QUESTION # 51
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