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NEW QUESTION # 32
Which statement best describes the Success Plan?
Answer: B
NEW QUESTION # 33
An RM observes that renewal preparation is frequently delayed because the Sales, CSM, and Operations teams are unaware of upcoming renewal deadlines until the RM escalates. Which approach should the RM implement to address this misalignment?
Answer: B
Explanation:
The recurring problem is not merely task ownership; it is systematic communication failure across the renewal ecosystem. If Sales, the CSM, and Operations repeatedly become aware of renewal deadlines only after escalation, the RM should establish a predictable operating cadence that surfaces upcoming renewals, risks, decisions, and required actions before they become urgent.
Cisco's Renewals Manager v2.0 framework emphasizes cross-functional alignment among Sales, Customer Success, Operations, and other stakeholders, with the RM acting as the renewal coordinator. A regular communication rhythm-such as weekly renewal pulse meetings, scheduled T-minus reviews, and structured status updates-creates shared visibility into T-120, T-90, T-60, and T-30 milestones and prevents downstream execution gaps.
Option A is useful once ownership has been established, but assigning tasks alone does not solve the root issue that teams are not consistently aware of timing and pipeline status. Option C is too leadership-focused and reactive; monthly reporting may identify problems after they have already developed. Option D is also unnecessarily escalatory and addresses performance governance rather than day-to-day operational alignment.
A mature renewal practice uses a consistent communication cadence so all stakeholders know what is approaching, who owns the next action, and when that action is due.
Therefore, B is correct.
NEW QUESTION # 34
What is the ATR on a $10, 000oneyearre curing revenue contract?
Answer: B
NEW QUESTION # 35
During a weekly Renewal Pulse meeting, the Operations team reports they are waiting on the Account Manager to confirm a final renewal term at T-60. Which communication approach reflects the RM ' s coordination role?
Answer: B
Explanation:
At T-60, the Renewals Manager is responsible for actively coordinating the internal stakeholders required to keep the renewal progressing toward commercial execution. The correct communication pattern is therefore to provide the Account Manager with the current status, the specific action required, and a clear deadline for resolving the outstanding renewal-term decision.
Cisco's current Renewals Manager v2.0 (700-805) blueprint defines the RM as the Renewal Lead across the LAER lifecycle. It specifically requires the RM to determine required alignment among Sales, CSM, and Operations, maintain renewal readiness and clarity of ownership, and use the RACI framework to prevent execution gaps. Cisco also requires RMs to prioritize activities according to the T-120, T-90, T-60, and T-30 operational checkpoints. (Cisco Learning Content) At T-60, merely documenting a blocker is insufficient. The RM must actively drive accountability so the commercial dependency is resolved before it threatens the renewal timeline.
Option A bypasses the Account Manager and disregards established commercial ownership. Option B introduces unnecessary delay by postponing action until a monthly meeting. Option D records the problem but does not actively coordinate its resolution.
The RM should therefore make ownership explicit, communicate the required next step, establish timing, and follow through until completion. This is precisely the coordination behavior expected of the Renewal Lead.
Therefore, C is correct.
NEW QUESTION # 36
Which task is the responsibility of the renewals manager?
Answer: D
NEW QUESTION # 37
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