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Salesforce AP-203 Exam Syllabus Topics:

Section	Weight	Objectives
Discovery	24%	- Requirements Analysis 1. Map current business processes, personas, and requirements, to native Communications Cloud functionality and off-platform solutions. 2. Given the current and expected volumes of data, document and understand platform constraints and the impact on Communications Cloud. 3. Given a customer scenario, map and document the business process, personas, and requirements. 4. Given a list of a customer's vision and goals, choose the appropriate products to use within Salesforce Communications Cloud. - Architecture Assessment 1. Given a customer's business pain points, objectives, and budget, determine the KPIs that deliver a transformational implementation outcome. 2. Given a description of a customer's IT ecosystem, use architectural guiding principles to assess the current architecture.
Delivery	16%	- Validation 1. Verify solution meets business requirements and KPIs. - Implementation 1. Advise customers on best practices, solution architecture, and success metrics. 2. Support implementation teams and ensure successful project delivery.
Planning and Design	60%	- Solution Architecture 1. Integrate Contract Lifecycle Management (CLM) and Document Generation. 2. Design solutions leveraging OmniStudio, Industries CPQ (EPC), and Industries Order Management. 3. Implement Digital Commerce, Sales Cloud, and Salesforce Platform solutions. - Product Catalog Design 1. Given processes/requirements, use architectural guidelines and best practices to rationalize, model, and design a scalable product catalog. 2. Given a delivery/implementation scenario, describe the appropriate decomposition scenarios for commercial products.

Section

Weight

Objectives

Discovery

24%

- Requirements Analysis

1. Map current business processes, personas, and requirements, to native Communications Cloud functionality and off-platform solutions.
2. Given the current and expected volumes of data, document and understand platform constraints and the impact on Communications Cloud.
3. Given a customer scenario, map and document the business process, personas, and requirements.
4. Given a list of a customer's vision and goals, choose the appropriate products to use within Salesforce Communications Cloud.

- Architecture Assessment

1. Given a customer's business pain points, objectives, and budget, determine the KPIs that deliver a transformational implementation outcome.
2. Given a description of a customer's IT ecosystem, use architectural guiding principles to assess the current architecture.

Delivery

16%

- Validation

1. Verify solution meets business requirements and KPIs.

- Implementation

1. Advise customers on best practices, solution architecture, and success metrics.
2. Support implementation teams and ensure successful project delivery.

Planning and Design

60%

- Solution Architecture

1. Integrate Contract Lifecycle Management (CLM) and Document Generation.
2. Design solutions leveraging OmniStudio, Industries CPQ (EPC), and Industries Order Management.
3. Implement Digital Commerce, Sales Cloud, and Salesforce Platform solutions.

- Product Catalog Design

1. Given processes/requirements, use architectural guidelines and best practices to rationalize, model, and design a scalable product catalog.
2. Given a delivery/implementation scenario, describe the appropriate decomposition scenarios for commercial products.

>> AP-203模擬問題集 <<

AP-203認定試験合格率、Communications Cloud Accredited Professional試験日程、Communications Cloud Accredited Professional試験問題

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Salesforce Communications Cloud Accredited Professional 認定 AP-203 試験問題 (Q14-Q19):

質問 # 14
ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A. Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
B. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
C. Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management
D. Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure

正解：A

質問 # 15
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A. Do not migrate legacy assets and leverage external objects within salesforce to access them
B. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
C. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
D. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.

正解：D

質問 # 16
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A. Identify the storage needs between data storage and file storage.
B. Analyze an external data storage system for more cost effective data storage
C. Analyze the storage usage of the existing legacy system
D. Access the archiving strategy and determine how storage will be cleared though archiving.
E. Calculate the file and data storage required based on required data volume and file attachment requirements.

正解：C、D、E

質問 # 17
Orbit telecommunication has announced that their B2C mobile business is doing well and there will be high order increase next year well beyond anything they had planned.
What are the two preparatory steps that a consultant should take to ensure the stability in production?

A. Ensure Enterprise sales management (ESM) is employed to split the large order prior to submission to order management system
B. Ensure that customer have enough Async Apex Callouts and platform events available to cover the load
C. Ensure mule soft is employed for integration to reduce the consumption of salesforce resources
D. Ensure platform events mode is enabled

正解：B、D

質問 # 18
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?

A. Use the versioning feature and comparing the prices for the version product after having enabled the feature
B. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
C. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
D. Use EPC project feature checking the changes done for the defaulted project after having enable the feature

正解：D

質問 # 19
......

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2026年CertJukenの最新AP-203 PDFダンプおよびAP-203試験エンジンの無料共有：https://drive.google.com/open?id=1vaQXOvTnCk8N9X9c-5WMnPULP-6124Va