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CompTIA 220-1202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Security28%- Security fundamentals
  • 1. Zero Trust concepts
    • 2. Authentication and authorization
      • 3. Permissions and access control
        - Threats and mitigation
        • 1. Data protection and disposal
          • 2. Malware types and removal
            • 3. Social engineering prevention
              - Network and application security
              • 1. Encryption technologies
                • 2. Wireless security protocols
                  • 3. Firewalls and security appliances
                    Topic 2: Software Troubleshooting23%- Operating system issues
                    • 1. System crashes and performance issues
                      • 2. Boot errors and startup problems
                        • 3. Update and driver failures
                          - Application and security troubleshooting
                          • 1. Security-related issues and fixes
                            • 2. Application crashes and errors
                              • 3. Installation and compatibility problems
                                - Mobile device troubleshooting
                                • 1. Performance and battery problems
                                  • 2. Connectivity and synchronization issues
                                    • 3. App and OS update failures
                                      Topic 3: Operating Systems28%- Mobile operating systems
                                      • 1. App installation and security settings
                                        • 2. Mobile device management
                                          • 3. Android and iOS configuration
                                            - Windows installation, configuration, and management
                                            • 1. File systems, partitions, and storage management
                                              • 2. Command-line tools and scripting
                                                • 3. Windows 10/11 features and settings
                                                  • 4. Device drivers and system updates
                                                    - macOS, Linux, and Chrome OS basics
                                                    • 1. Command-line operations
                                                      • 2. Installation and navigation
                                                        • 3. System configuration and maintenance
                                                          Topic 4: Operational Procedures21%- Safety and compliance
                                                          • 1. Workplace safety procedures
                                                            • 2. Environmental controls
                                                              • 3. Privacy and regulatory compliance
                                                                - Communication and professionalism
                                                                • 1. Customer service techniques
                                                                  • 2. SLA management
                                                                    • 3. Incident reporting
                                                                      - IT service management
                                                                      • 1. Backup and recovery processes
                                                                        • 2. Disaster recovery planning
                                                                          • 3. Documentation and change management

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                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions (Q227-Q232):

                                                                            NEW QUESTION # 227
                                                                            An international traveler is concerned about others accessing the contents of their smartphone if it is lost or stolen. The traveler has enabled biometrics. Which of the following additional security measures further reduces the risk of unauthorized data access?

                                                                            Answer: A

                                                                            Explanation:
                                                                            Comprehensive and Detailed Explanation From Exact Extract:
                                                                            Device encryptionensures that even if someone bypasses biometrics or has physical access to the phone, they cannot read the stored data without the encryption key.
                                                                            FromQuentin Docter - CompTIA A+ Complete Study Guide:
                                                                            "Encryption is the most effective way to protect data at rest. Even if the device is lost or stolen, encryption ensures the data remains inaccessible without the correct key or passcode."


                                                                            NEW QUESTION # 228
                                                                            A team member provides a link to an online slide deck presentation so other team members can add to the presentation. The link does not work for any of the other team members. Which of the following should the team check first?

                                                                            Answer: C

                                                                            Explanation:
                                                                            The team should first check the viewing and sharing permissions, as incorrect permissions are the most likely reason others cannot access or edit the online slide deck.


                                                                            NEW QUESTION # 229
                                                                            A technician completes the installation of an OS that appears to be successful. However, when the technician removes the USB drive that was used for the installation and restarts the system, the error "No boot device found" appears. Which of the following should the technician do next to resolve the issue?

                                                                            Answer: A

                                                                            Explanation:
                                                                            If the system fails to boot after removing the USB installation media, it often means the BIOS is not pointing to the correct boot device. This typically involves an issue with the BIOS settings-such as UEFI being disabled when the OS was installed in UEFI mode.
                                                                            FromAll-in-One Exam Guideby Travis Everett:
                                                                            "One of the most common post-installation issues is failing to configure the boot mode correctly in BIOS. If an OS is installed in UEFI mode, the UEFI boot must be enabled, otherwise the system won't detect the bootloader."


                                                                            NEW QUESTION # 230
                                                                            A company is implementing the 3-2-1 backup rule. Which of the following should the company do?

                                                                            Answer: A

                                                                            Explanation:
                                                                            The 3-2-1 backup rule recommends keeping at least two different types of media to ensure data redundancy and protection.


                                                                            NEW QUESTION # 231
                                                                            Which of the following is required to have a central log-in for a Windows computer?

                                                                            Answer: A

                                                                            Explanation:
                                                                            A Windows computer must be joined to a domain to support centralized authentication. Domain membership allows users to log in using centrally managed credentials controlled by domain services rather than local accounts.


                                                                            NEW QUESTION # 232
                                                                            ......

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