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| Section | Objectives |
|---|---|
| Topic 1: Develop Individuals and Teams | - Self-managing and cross-functional teams - Leadership styles and adaptive behaviors - Facilitation, coaching, and servant leadership |
| Topic 2: Manage Products with Agility | - Stakeholder engagement and customer focus - Product Backlog management and refinement - Value delivery and product strategy alignment |
| Topic 3: Grow Agile Organizations | - Organizational design and culture - Scaling and agility beyond the team |
| Topic 4: Develop and Deliver Products Professionally | - Technical risk and quality management - Incremental delivery and continuous improvement |
| Topic 5: Understand and Apply the Scrum Framework | - Scrum Events: purpose, flow, and effective execution - Scrum Artifacts: transparency and definition of 'Done' - Empiricism and Scrum Values - Scrum Team structure and accountabilities |
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NEW QUESTION # 207
Several Sprints into a project, the Product Owner tells the Scrum Master that a key stakeholder just started using the product The stakeholder is unhappy with the slow performance, a complaint that the Product Owner agreeswithAs the Scrum Master how will you move this forward?
(choose the best answer)
Answer: B
Explanation:
Explanation: As a Scrum Master, you are accountable for establishing an environment where the Scrum Team can be effective and deliver valuable products1. One of the ways to do this is by supporting the Product Owner in managing the Product Backlog and engaging with the stakeholders2. In this situation, where there is a performance issue with the product, your best option is:
Encourage the Product Owner to bring the performance concerns to the rest of the Scrum Team and work together to improve the Definition of Done. This option aligns with the principle of empiricism, which is the foundation of Scrum3. Empiricism means that you make decisions based on what is known, rather than what is assumed or predicted3. By encouraging the Product Owner to bring the performance concerns to the rest of the Scrum Team, you are helping them inspect the product Increment and adapt the Product Backlog based on transparent feedback from the stakeholder4. You are also helping them collaborate on improving the Definition of Done, which is a shared understanding of what it means for a product Increment to be complete and potentially releasable. The Definition of Done should reflect the quality standards and expectations of the stakeholders, andshould be updated as needed to ensure that the product meets their needs and delivers value.
The other options are not advisable because:
Wait to bring this up in the next Sprint Retrospective as this is the appropriate time for the Developers to re-consider the Definition of Done. This option is incorrect because it contradicts your accountability as a Scrum Master. The Sprint Retrospective is an opportunity for the Scrum Team to reflect on their performance and identify improvements for the next Sprint. However, it is not the only time for them to inspect and adapt their product and process. As a Scrum Master, you should promote continuous improvement and help the Scrum Team address any issues or impediments as soon as they arise1.
Waiting to bring this up in the next Sprint Retrospective would mean delaying feedback and action, which can lead to waste or dissatisfaction.
Bring the concern to the quality assurance members of the Scrum Team and ask them to improve how the system is tested. This option is incorrect because it goes against your role as a facilitator, who helps the participants have constructive and respectful conversations. By bringing the concern to only a subset of the Scrum Team, you are creating silos and excluding others from contributing or learning. You are also implying that quality is only their responsibility, rather than a shared accountability of the whole Scrum Team. Moreover, you are not asking them for their input or feedback, but telling them what to do, which can undermine their autonomy and motivation.
Explain to the Product Owner that it is up to the Developers to decide on acceptable performance standards as they own the Definition of Done. This option is incorrect because it contradicts your role as a coach, who helps people grow and improve their skills and behaviors. By explaining to the Product Owner that it is up to the Developers to decide on acceptable performance standards, you are dismissing their concern and creating a gap between them and the Developers. You are also ignoring their valuable perspective and input as a stakeholder representative, who has a clear vision of what value means for the product. Instead of explaining, you should be asking questions and listening actively, and facilitating a dialogue between them and the Developers.
References: 1: https://www.scrum.org/resources/what-is-a-scrum-master 2:
https://www.scrum.org/resources/blog/scrum-master-supporting-product-owner 3:
https://www.scrum.org/resources/what-is-empiricism-and-why-is-it-important-to-scrum 4:
https://www.scrum.org/resources/what-is-a-sprint-review :
https://www.scrum.org/resources/blog/definition-done :
https://www.scrum.org/resources/what-is-a-sprint-retrospective :
https://www.scrum.org/resources/blog/facilitation-scrum-masters-superpower :
https://www.scrum.org/resources/blog/quality-shared-responsibility :
https://www.scrum.org/resources/blog/coaching-scrum-masters-superpower :
https://www.scrum.org/resources/what-is-a-product-owner
NEW QUESTION # 208
Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays.
Which two responses would be most appropriate from Steven? (Choose two.)
Answer: A,D
Explanation:
The Scrum Master is responsible for ensuring that the Scrum Team understands the purpose and value of the Scrum events. Because the Daily Scrum is owned by the Development Team, it will decide how best to run the event. And if needed the Scrum Master will coach the team to ensure the decisions stay within the boundaries of the Scrum framework.
NEW QUESTION # 209
What is the Development Team responsible for?
Answer: B
NEW QUESTION # 210
Why is it important that there is only one Product Owner per product?
Answer: B
NEW QUESTION # 211
Doing your best and helping other Scrum Team members demonstrates which of the following?
Answer: B
Explanation:
People personally commit to achieving the goals of the Scrum Team by doing their best and helping others.
NEW QUESTION # 212
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