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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Tools5%- List some use cases for Slack Developer Tools (SDT).
- Recommend when to use the Bolt development framework to build Slack apps.
- Explain the purpose and value of Block Kit Builder.
- Recommend when to use sample code and external resources.
Design for Scale9%- Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
- Recommend when to add support for channels that are shared externally with Slack Connect.
- Describe the characteristics of an Enterprise Grid Sandbox.
Apps in the Slack Platform7%- Recommend how to automate and enhance operations on a Slack workspace.
- Identify when to set up a team to collaborate on a Slack app.
- Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
Core Development (Workflows, Modals, Interactivity)48%- Handle interactive payloads and events effectively.
- Build and deploy workflows using Workflow Builder and the Slack CLI.
- Integrate Salesforce data with Slack applications.
- Develop interactive components such as modals and home tabs.
Design for Security19%- Request the appropriate scopes for your app's use case.
- Store and retrieve data and tokens safely.
- Request the appropriate tokens for your app's use case.
- Design for security.
- Implement the OAuth installation flow.
- Identify the steps you could take to make your app communicate securely in Slack.
APIs for Managing Your Slack12%- Monitor workspace events with the Audit Logs API.
- Recommend when to use an Admin API to automate a Slack workspace or org administration.
- Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.
- Use the SCIM API to manage Slack users and user groups.
- Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.

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Salesforce Certified Slack Developer Sample Questions (Q116-Q121):

NEW QUESTION # 116
Which token type is generally scoped to a single workspace installation and used for most API calls?

Answer: B

Explanation:
A bot token represents the bot identity associated with a Slack app installed in a workspace and is the standard credential used by many Slack applications when calling Web API methods. Modern bot tokens use Slack's granular permission model, meaning their actual capabilities are determined by the bot scopes approved during installation. Bot tokens conventionally begin with `xoxb-`. They differ fundamentally from app-level tokens, which represent the application itself across installations and are limited to specific application-level functionality such as Socket Mode connectivity. A session cookie is not an application API credential. A refresh token is used when token rotation is enabled to obtain replacement access tokens rather than serving as the ordinary credential for API operations. Consequently, among the available choices, the bot token is the correct token type for routine workspace application API operations.


NEW QUESTION # 117
Your team is creating a Slack app to assist with daily stand-up meetings for remote teams. The app needs to allow team members to easily submit their daily updates.
What feature would be most appropriate for submitting these updates?

Answer: D

Explanation:
Use a slash command that team members can execute to submit their daily stand-up updates Slash commands provide a quick and easy way for team members to submit their stand-up updates. This approach allows team members to efficiently input their updates into a structured format, streamlining the process and making it more manageable for remote teams.
Why not the other options:
*Direct messages to a bot can lead to a lack of visibility for the entire team.
*Using interactive messages for individual updates can clutter the channel and make it hard to track everyone's input.
*It relies on an external tool and does not leverage the interactive capabilities of Slack.


NEW QUESTION # 118
What must be verified on incoming requests to confirm they truly came from Slack?

Answer: D

Explanation:
Slack applications receiving HTTP requests must verify Slack's cryptographic request signature using the application's signing secret. Slack includes an `X-Slack-Signature` header and request timestamp with signed requests. The application constructs a signature base string from the timestamp and raw request body, calculates an HMAC-SHA256 signature using its signing secret, and securely compares the calculated value with Slack's supplied signature. Developers should also validate the request timestamp to reduce replay-attack exposure. This provides strong evidence that the payload originated from Slack and was not modified after signing. Country information and browser user-agent strings provide no cryptographically reliable authentication, while the workspace's subscription plan is entirely unrelated to request integrity. Slack recommends signing-secret verification instead of the deprecated verification-token approach. Therefore, B is correct.


NEW QUESTION # 119
When should a developer consider sharing their Slack app with other workspaces?

Answer: B

Explanation:
If the app offers general productivity tools or features that can be beneficial to a wide range of Slack users across different organizations Sharing an app with other workspaces is appropriate when the app offers general productivity tools or features that can be useful to various users across different organizations. This approach allows for broader utilization and maximizes the app's impact and relevance.
Why not the other options:
*Apps with highly customized features specific to one organization may not be relevant or useful to others.
*The focus during early development stages is typically on internal testing rather than broad distribution.
*Apps designed to operate with proprietary data are typically not suitable for sharing with other workspaces.


NEW QUESTION # 120
A company wants to integrate their online customer service platform with Slack, so that each time a new support ticket is created, the customer service team is immediately notified in Slack.
What feature should be used for this integration?

Answer: D

Explanation:
Use incoming webhooks to automatically send a notification to a dedicated customer service channel whenever a new ticket is created Incoming webhooks are ideal for this scenario as they provide real-time notifications from external systems to Slack. This allows for automatic and immediate notification in a dedicated channel every time a new support ticket is created, ensuring prompt attention by the customer service team.
Why not the other options:
*Slash commands require manual initiation and do not provide automatic notifications.
*A bot that checks at regular intervals may not provide the immediate notification that real-time support requires.
*An RSS feed is not the most direct or efficient method for integrating ticketing systems with Slack.


NEW QUESTION # 121
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