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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Planning | 23% | - Visit Plan and Visit Plan Targets - Visit Planning Process - Territory Management - Visit Schedule and Frequency |
| Topic 2: Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Visit Tasks and Task Types - Configuration of Photo Capture and Survey - Configuration of Visit Plans and Visit Plan Targets |
| Topic 3: Store Execution | 15% | - Planogram Compliance - Assortment Monitoring - Store Execution Process - Store Survey and Feedback |
| Topic 4: Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Store Execution Process |
| Topic 5: Visit Execution | 23% | - Order Capture and Order Submission - Inventory Check and Product Listing - Visit Execution Process - Promotion Check and Promotion Details - Photo Capture and Survey - Visit Tasks and Task Types |
| Topic 6: Admin and Configuration | 12% | - Reports and Dashboards - User Setup and Permissions - Mobile Configuration - Consumer Goods Cloud Data Model |
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NEW QUESTION # 32
Which of the following is accurate regarding the Einstein Vision model?
Answer: C
Explanation:
The Einstein Vision model is a representation of how objects are detected and counted in an image. The model needs to be created as part of the development process using a base set of images. The base set of images should contain images of the products that need to be detected on the shelf, as well as labels and annotations for each product. The model is then trained and tested using these images and can be improved by adding more images or adjusting the parameters. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 33
A consultant for Northern Trail Outfitters (NTO) has been asked to setup Tableau CRM for Consumer Goods Cloud to gain insights into factors that might affect store sales.
Which Einstein Discovery story should the consultant select to address this concern?
Answer: C
NEW QUESTION # 34
A consumer goods cloud user wants to create a new custom task type to support the auditing of coolers installed at retail store locations. Which assessment task definition task type should be used?
Answer: B
Explanation:
For a business-specific activity such as auditing coolers installed in retail stores, the Assessment Task Definition should use the Other task type. Consumer Goods provides standard task types for common Retail Execution activities, including Inventory Check, Planogram Check, Promotion Check, In-Store Survey, and Order Creation. Activities that do not fit those predefined processes are implemented through a custom assessment using the Other task type.
A cooler audit can require measurements such as operational condition, cleanliness, temperature compliance, branding condition, or whether required products are stocked. Administrators can represent these measurements through Assessment Indicator Definitions using appropriate data types such as Boolean, Number, Decimal, Text, or Picklist.
For custom tasks, the Retail Store KPI can also use Custom Context to associate the KPI with an appropriate standard or custom object. Salesforce permits eligible objects with activities enabled to provide this business context.
The resulting custom task can then be added to an Action Plan Template so that field representatives receive the cooler-audit activity during applicable store visits. This uses the standard Consumer Goods assessment framework while supporting specialized business processes without incorrectly modeling the audit as inventory, promotion, or planogram activity.
Study Guide Topics:Visit Execution - > Assessment Task Definition - > Other Task Type - > Custom Tasks -
> Assessment Indicators
NEW QUESTION # 35
At which three levels can Store Action Plan Templates for recommended tasks for a visit be defined?
Answer: A,C,E
Explanation:
Store Action Plan Templates provide contextual task recommendations by connecting reusable Action Plan Templates with the retail hierarchy where those activities are applicable. The supported retail contexts are Retail Store Group, Retail Store, and In-Store Location.
A Retail Store Group provides broad reusable scope. Stores with similar layouts, product ranges, commercial agreements, or operational characteristics can be grouped so that common activities can be recommended consistently across those stores. Salesforce specifically uses Retail Store Groups to organize locations with common characteristics and to reduce repetitive configuration.
The Retail Store level provides a more specific context when a task is applicable to one physical outlet rather than every store in a group. The In-Store Location level offers the finest execution granularity for activities associated with specific areas such as an aisle, primary shelf, endcap, checkout counter, or back room.
These entities form part of the Salesforce Retail Execution data model together with Store Action Plan Template, Action Plan Template, Visit, and other activity-planning objects. This layered architecture allows recommended visit activities to be associated with the level of the retail hierarchy most appropriate to the business requirement.
Study Guide Topics:Visit Planning - > Store Action Plan Template - > Retail Store Group - > Retail Store - > In-Store Location
NEW QUESTION # 36
What are three main factors that should lead a Consultant to consider assetization of a commercial product or service?
Answer: B,C,D
Explanation:
Assetization is the process in Salesforce Industries (Communications/Consumer Goods) where a successfully fulfilled order line item is converted into a permanent Asset record. This Asset record serves as the single source of truth for what the customer currently owns.
A Consultant should recommend assetization for a commercial product or service when it is likely to be involved in future customer management and transactions. The three main factors that necessitate creating an Asset record are:
The product/service sold has a recurring charge (B):
A recurring charge means the service/product will be billed repeatedly (e.g., monthly). To ensure the billing system receives the correct information and to manage any future pricing changes (like applying a promotional discount for a specific period), the service must exist as a persistent Asset record. Billing systems typically interface with the Asset/Subscription object to determine what to invoice each cycle.
The product/service sold can undergo future attribute changes (C):
The core purpose of the Move, Add, Change, Delete (MACD) process is to allow customers to modify their existing services. If a product attribute (e.g., Internet speed, color of a device, service plan) can be changed, the system needs an Asset record to track the current attribute values (the "As-Is" state). When a customer initiates a change, the system converts this Asset's current state into an order line item for modification.
The product/service sold will have child features added in the future (A):
Products that are part of a bundle or have a hierarchical structure (Parent $\rightarrow$ Child) must be tracked as Assets so that their children or sub-features can be managed, added, or removed later. For example, if a base service (Asset) allows for the addition of premium channels (new Assets), the base service must first exist as an Asset to act as the parent for the new features.
Why D and E are incorrect:
D (High-volume, one-time billing event, such as a pay-per-view): One-time, high-volume transactional items (like PPV events or movie rentals) are typically not assetized. They are billed once and retired. Creating millions of short-lived asset records would rapidly consume storage and severely degrade system performance.
E (Device accessory, such as a phone case): Simple, one-time purchase equipment without a service component (like a phone case or charger) is rarely assetized, as it has no recurring charge (B) and generally does not undergo MACD changes (C).
NEW QUESTION # 37
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