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CSA準備資料は、資格認定の優れた支援者となります。 一度だけ試験をクリアできるように、世界中で高品質な認定CSA学習ガイドを提供することに集中しています。 CSA信頼性の高い試験ブートキャンプ資料には、PDFバージョン、ソフトテストエンジン、APPテストエンジンの3つの形式が含まれているため、当社の製品はさまざまな受験者の習慣を満たし、実際のCSAテストのほぼ完全な質問と回答をカバーします。
ServiceNow CSA（Certified System Administrator）試験は、ServiceNowシステム管理者のスキルと知識を検証する認定資格です。この試験は、ServiceNowインスタンスの実装と管理を担当するプロフェッショナルを対象に設計されており、候補者のServiceNowプラットフォームの設定、管理、および維持能力を試験します。
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ServiceNow CSA（ServiceNow Certified System Administrator）認定試験は、IT業界の専門家にとって非常に求められている資格です。この認定は、世界中の組織が使用する人気のあるエンタープライズレベルのITサービス管理ツールであるServiceNowプラットフォームの管理と構成に関する候補者の専門知識を示しています。認定試験は、ServiceNowのコア機能、ベストプラクティス、および実際のシナリオに関する候補者の知識をテストするように設計されています。
質問 # 511
What does Natural Language Query allow you to do on a list?
正解：B
解説：
Natural Language Query (NLQ)in ServiceNow allows users tofilter a list by typing a natural language phrase, making it easier to search and retrieve data without manually building filters.
For example, users can type:
##"Show me all open incidents assigned to John Doe"
##"Incidents created this week"
The platforminterprets the phraseand automaticallyapplies the correct filterto the list.
A: Automatically select a filter, based on keywords-NLQ does not automatically select filters based on keywords; instead, itprocesses full phrasesinto a filter.
C: Predict the filter desired by the user-NLQ does not predict filters but rather converts typed queries into list filters.
D: Speak to the condition builder-NLQ does not interact with the condition builder directly; it translates text queries into filters.
E: Set list filter, using audible commands-NLQ does not supportvoicecommands, onlytypedqueries.
Reference:ServiceNow CSA Documentation - Natural Language Query (NLQ)
ServiceNow Official Documentation - List Filters & Search(https://docs.servicenow.com) Final answer: B. Filter list by typing in a phrase
質問 # 512
What is the most common role that has access to almost all platform features, functions, and data?
正解：D
解説：
The System Administrator (admin) role is the most powerful and common role in ServiceNow, providing access to nearly all platform features, functions, and data. Users with this role have full control over system configurations, user management, security settings, application access, and more.
Key Capabilities of the "admin" Role:
Full system access to all applications, modules, tables, and records.
Ability to configure and customize the platform.
Create, update, and delete records in any table.
Manage roles and users, including assigning roles to others.
Configure Access Control Rules (ACLs) to define security policies.
Why the other options are incorrect:
A . Security Admin [security_admin] → Incorrect. The security_admin role is primarily for managing security settings and access control rules. While powerful, it does not inherently provide access to all platform functions like the admin role does.
B . Sys Admin [sys_admin] → Incorrect. There is no such role as "sys_admin" in ServiceNow. The correct role is admin.
C . Admin [sn_admin] → Incorrect. sn_admin is not a standard ServiceNow role. The official role is simply admin.
Reference:
ServiceNow Developer Glossary
ServiceNow Role Documentation
質問 # 513
What options can you see, when you fight click on a Cl, from the Cl dependency view map?
Choose 3 answers
正解：C、D、E
質問 # 514
Which action enables a user to view and specify date and time formats in their instance?
正解：B
解説：
Users in ServiceNow can set their personal date and time format via:
✔ User menu > Preferences > Language & Region > Set date and time format and time zone Option A (Create a UI Script) is incorrect because UI Scripts do not modify user preferences.
Option B (Adjust the time zone on their PC) is incorrect because ServiceNow instances have their own time zone settings.
Option D (Toggle display time zone) is incorrect because there is no "Time Settings" option under Preferences.
Option E (System properties to correct time zone) is incorrect because system-wide properties affect all users, but personal settings are changed via Preferences.
📌 Reference: ServiceNow User Preferences - Date & Time Settings
質問 # 515
What type of query allows you to filter list data using normal words, instead of the condition builder?
正解：B
解説：
ANatural Language Query (NLQ)allows users to filter list data using plain English instead of using the traditional condition builder. NLQ interprets human-readable search terms and translates them into system queries, making it easier for non-technical users to retrieve information without having to understand the underlying database structure.
User-friendly: Users can type a question in normal language (e.g., "Show me all open incidents assigned to me").
Automatic Query Conversion: The system translates the NLQ into a structured query that ServiceNow understands.
Faster Search & Filtering: It helps in quickly filtering and finding records without manually setting conditions.
Works on Lists: NLQ is used primarily in list views where users need to filter or search records.
Key Features of NLQ in ServiceNow:Example Usage:If a user enters"Show me all open incidents for John Doe", the NLQ engine will convert it into a structured query like:
[State = Open] AND [Assigned To = John Doe]
ServiceNow Product Documentation# "Natural Language Query Overview"
ServiceNow List Filters and Condition Builder# "Using Natural Language Queries for Filtering" References from Certified System Administrator (CSA) Documentation:
質問 # 516
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CSA英語版: https://www.tech4exam.com/CSA-pass-shiken.html
P.S.Tech4ExamがGoogle Driveで共有している無料の2026 ServiceNow CSAダンプ：https://drive.google.com/open?id=1w0mJgCSm_R87R5SgDcp0btOOnakGRUtl