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| Section | Objectives |
|---|---|
| FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| Data Tools and Integration | - DataRaptor extraction, transformation, and load patterns - Integration Procedures and external system interaction |
| Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
| OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
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NEW QUESTION # 114
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
* Allow the user to select one or more energy products from a list
* Get current energy usage data from an external system via an API
* Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements?
Choose 3 answers
Answer: A,B,E
Explanation:
The three OmniScript elements that the consultant should recommend to meet these requirements are:
DataRaptor Post Action, Multi-select Input, and HTTP Action. A DataRaptor Post Action is an action that can write data to a Salesforce object or invoke a Salesforce API. The consultant can use a DataRaptor Post Action to save the data back to Salesforce as a lead. A Multi-select Input is an element that can display a list of options for the user to choose from, such as energy products. A Multi-select Input allows multiple options to be selected at once, and can also have icons for each option. An HTTP Action is an element that can invoke a REST or SOAP service to retrieve data from an external system, such as current energy usage data. An HTTP Action can store the response data in a JSON object for further processing
NEW QUESTION # 115
A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date. In this scenario, how will the calculation engine select which calculation procedure to run?
Answer: B
Explanation:
The calculation engine will select which calculation procedure to run based on Priority. Priority is a field on the calculation procedure object that determines the order in which calculation procedures are executed when there are multiple active ones for a given date. The lower the priority number, the higher the precedence. Date modified, Sequence, and Date created are not factors that affect the calculation procedure selection logic.
NEW QUESTION # 116
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements?
Choose 3 answers
Answer: B,D,E
Explanation:
The three tools that should be used in the solution are OmniScript, OmniStudio Action, and DataRaptor.
OmniScript can be used to create a user interface for generating invoices from contracts. OmniStudio Action can be used to conditionally display the invoice generation option on the contract page based on the contract status. DataRaptor can be used to read, transform, and write data between Salesforce and external systems.
Interaction Launcher is not needed for this scenario, as it is used to launch interactions from other applications. FlexCards are not relevant for this scenario, as they are used to display contextual data on record pages.
NEW QUESTION # 117
Which OmniStudio component would be most appropriate for orchestrating a multi-system process that creates a case in Salesforce, sends data to an external billing system, and returns a confirmation number, all without user interaction?
Answer: A
Explanation:
Integration Procedures are backend-only orchestration tools ideal for chaining multiple actions (DML, REST calls, Apex) across systems without requiring a user interface, making them suitable for automated, multi-system processes.
NEW QUESTION # 118
What is the purpose of Step elements in an OmniScript?
Answer: A
Explanation:
Step elements (A) - The Step element is used in OmniScripts to break down the script into multiple pages or sections. This helps organize the user flow and enhances the user experience by making long processes more manageable.
NEW QUESTION # 119
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