Valid Apple-Device-Support Test Review - Free Apple-Device-Support Exam Questions

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Apple Apple-Device-Support Exam Syllabus Topics:

Section	Weight	Objectives
User and Account Management	15%	- Resolve account access and sync issues - Create and manage user accounts - Secure accounts with passwords, biometrics, and recovery
Troubleshooting and Diagnostics	15%	- Use built-in tools: Console, Activity Monitor, Diagnostics - Resolve startup, performance, and crash problems - Identify common hardware and software issues
Device Setup and Configuration	20%	- Manage settings, preferences, and profiles - Set up and activate iPhone, iPad, and Mac - Configure Apple Account and iCloud services
Software, Apps, and Content Management	20%	- Install, update, and troubleshoot apps - Update and restore iOS, iPadOS, and macOS - Manage media, files, and storage
Network and Connectivity	15%	- Configure Wi-Fi, Bluetooth, and cellular connections - Use AirDrop, Continuity, and Handoff features - Troubleshoot network and connectivity problems
Security and Privacy	15%	- Configure privacy settings and permissions - Implement security features: FileVault, Activation Lock, Find My - Protect data and resolve security issues

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Free Apple-Device-Support Exam Questions & Answers Apple-Device-Support Real Questions

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Apple Device Support Exam Sample Questions (Q72-Q77):

NEW QUESTION # 72
While setting up a new iPad from their organization, a user notices that several setup screens are missing.
What is the most likely reason?

A. The iPad failed to activate during setup.
B. The device was released from Apple School Manager.
C. The user selected "Skip all setup screens".
D. The organization's MDM solution is managing Setup Assistant.

Answer: D

Explanation:
MDM can automate Setup Assistant, skipping screens (e.g., Apple ID, Terms) for managed devices enrolled in Apple School Manager/Business Manager.
* Option A: Activation failure halts setup, not skips screens.
* Option B: Release prevents MDM control, not skips.
* Option D: No "Skip all" option exists.
References: Apple Support - " MDM Overview " (support.apple.com/HT204142).

NEW QUESTION # 73
Use this image to answer the question.

What should you do if you forgot your passcode and your iPhone is disabled?

A. Wait until the Forgot Passcode? message appears, then follow the instructions.
B. Connect your iPhone to your Mac, then use Apple Configurator to revive the device.
C. Force shutdown your iPhone and wait 10 seconds, then turn it back on.
D. Put your iPhone in recovery mode, then connect it to your Mac or PC to restore it.

Answer: A

NEW QUESTION # 74
How do you start up in safe mode on a Mac with Apple silicon?

A. 1. Connect to power, then shut down your Mac. B. 2. Press and hold the power button for three seconds, then remove power for at least 10 seconds.
3. Wait for the Continue in Safe Mode button to appear.
4. Log in to your Mac.
B. 1. Shut down your Mac, Turn on your Mac and continue to press and hold the power button. O A. 2.
When the startup options window appears, release the power button.
3. Select your startup disk, press and hold the Shift key, click Continue in Safe Mode, then release the Shift key.
4. Log in to your Mac.
C. 1. Shut down your Mac, then press and hold the power button for three seconds.
2. When the startup options window appears, select your startup disk.
3. Click the Continue in Safe Mode button.
4. Log in to your Mac.
D. 1. Shut down your Mac. then quickly press the power button three times. O C. 2. Wait until the startup options window appears.
3. Select your startup disk, then press and hold the Shift key until the Continue in Safe Mode button appears
4. Continue to press and hold the Shift key until the Login window appears or you're asked to log in again.

Answer: C

NEW QUESTION # 75
You're experiencing odd behavior with a Custom App on your iPad.
How should you gather information about the app issue?

A. Turn on advanced analytics.
B. Gather a sysdiagnose.
C. Open Apple Configurator for iPhone and run diagnostics.
D. Turn on debug logging.

Answer: B

NEW QUESTION # 76
Which Console report details events while macOS is being used?

A. Crash Reports
B. Spin Reports
C. system.log file
D. Diagnostic Reports

Answer: C

Explanation:
The system.log file in Console (now unified log in modern macOS) records ongoing system and app events during use.
* Option A: Crash Reports detail app crashes.
* Option B: Diagnostic Reports are broader but not real-time.
* Option C: Spin Reports (older term) aren't standard.
References: Apple Support - " Use Console on Mac " (support.apple.com/HT202768).

NEW QUESTION # 77
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