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NEW QUESTION # 54
You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.
Answer: D,F
Explanation:
The correct answers are C and E .
ISO 14001:2015 requires the organisation to ensure that outsourced processes are controlled or influenced
. In this case, ABC has outsourced major activities to FIREF, including design, production, logistics, and procurement. Even though FIREF performs the work, ABC remains responsible for ensuring that relevant EMS requirements are addressed.
C). Contractual agreement between ABC and FIREF - Correct
The contract is key documented evidence showing how ABC communicates environmental requirements to FIREF and defines the controls or influence over the outsourced processes. This may include environmental controls, legal compliance expectations, reporting requirements, emergency arrangements, waste handling, procurement requirements, and monitoring obligations.
E). Reports of ABC audits on FIREF - Correct
Reports of ABC's audits on FIREF provide evidence that ABC is checking whether the outsourced processes are being controlled as planned. These reports help confirm whether ABC has evaluated FIREF's environmental performance, operational controls, compliance with agreed environmental requirements, and corrective actions where needed.
The other options are not the best answers:
A). FIREF's environmental policy - Incorrect
FIREF's environmental policy may be useful background information, but it is not required documented information for ABC's ISO 14001 EMS.
B). ABC's environmental manual - Incorrect
ISO 14001:2015 does not require an environmental manual.
D). Reports of internal audits carried out by FIREF - Incorrect
FIREF's own internal audit reports may be useful if available, but they are FIREF's EMS records, not required documented information of ABC's EMS.
F). Reports of FIREF's top management reviews - Incorrect
FIREF's management review records belong to FIREF's management system and are not required records for ABC's EMS audit.
Therefore, the two documents most directly required to verify ABC's control or influence over outsourced processes are C. Contractual agreement between ABC and FIREF and E. Reports of ABC audits on FIREF .
NEW QUESTION # 55
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a full-time Environmental Management System Manager. The audit plan during a surveillance audit includes continual improvement and the auditor asks to see the most recent management review meeting minutes.
The minutes indicate that the Environmental Management System Manager reported that the last review of the organisation's environmental legislation register was made three years ago instead of annually as planned in the Environmental Management System. At that time, he asked for finances to employ a legislation expert to update the register but was denied the request by top management on the basis that it was unlikely that many changes to legislation had occurred. No related improvement actions were documented in the minutes.
Based on the scenario, select the two options which best describe the evidence for raising such a non- conformity.
Answer: B,E
NEW QUESTION # 56
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager (GM). The dialogue was as follows:
You: Hi, good evening, I have seen a well-developed environmental risk assessment process. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager (EM) could not provide me with an acceptable answer to this question.
GM: The EM joined us 2 months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.
Answer: A,C,E,F,G,H
NEW QUESTION # 57
An organisation (ABC) plans to carry out a second-party audit of the environmental management system of a supplier (XYZ). Both, ABC and XYZ, have a certified Environmental Management System (EMS) to ISO
14001 by the same certification body.
Which one of these statements is correct?
Answer: D
Explanation:
According to ISO 19011:2018 Clause 3.5 (Second-party audit):
Second-party audits are conducted directly by customers on their suppliers for contractual or commercial purposes.
There is no obligation to inform or involve the certification body in such audits unless contractually required.
Certification body audit reports are confidential to the certified organization and the certification body.
Reference: ISO 19011:2018 Clause 3.5; ISO 14001 Lead Auditor Course Guide.
NEW QUESTION # 58
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor is used for the audit duration to save on travel expenses.
Which combination of the following responses should the individual(s) managing the audit programme make?
Select two.
Answer: B,C
Explanation:
The correct answers are A and E .
A). Advise that the audit team make-up is a decision for the Certification Body - Correct For a certification audit, the Certification Body is responsible for determining the audit team composition.
This includes deciding the number of auditors, required competence, audit duration, technical expertise, impartiality, and ability to cover the full audit scope. The client may express a preference or raise a concern, but the client cannot dictate the audit team structure simply to reduce costs.
E). Suggest asking the Certification Body management to consider the request - Correct The request may be passed to appropriate Certification Body management for review. The Certification Body can consider whether the request is possible without compromising audit duration, competence, impartiality, coverage of the audit scope, or certification requirements. However, any change must remain under the Certification Body's control.
The other options are not appropriate:
B). Advise the EMS Manager that his request can be considered for future audits - Incorrect This avoids the current request rather than addressing it properly. The Certification Body may consider the request now, but only through its own competent review process.
C). Suggest that the EMS Manager choose another Certification Body - Incorrect This is unprofessional and unnecessary. The correct approach is to explain the Certification Body's responsibility and review the request appropriately.
D). Advise that the contract has already been signed and cannot be revised - Incorrect A signed contract does not automatically prevent changes. Changes may be possible if reviewed and approved by the Certification Body, provided audit integrity is maintained.
F). Advise that a remote audit could be conducted instead of an on-site audit - Incorrect Remote auditing cannot simply be substituted to reduce travel expenses. The use of remote audit methods must be justified and must still allow the Certification Body to achieve the audit objectives. For many certification audit activities, especially where operational controls and site conditions must be verified, on-site evaluation may be necessary.
Therefore, the best two responses are A and E .
NEW QUESTION # 59
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