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| Section | Weight | Objectives |
|---|---|---|
| Integrate and manage solutions | 20-25% | - Manage application lifecycle management
|
| Create and manage logic and process automation | 15-20% | - Implement business process flows
|
| Create apps by using Power Apps | 20-25% | - Design and build canvas apps
|
| Configure Microsoft Dataverse | 25-30% | - Implement business rules and calculations
|
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NEW QUESTION # 174
A company uses a model-driven app for customer support. The company has the following requirements for the app:
* Send an email in real-time to customers when they enter their email address.
* Send an email to customers at the same time every day for cases that are open for more than 24 hours.
The solution should require the least amount of customization.
You need to configure the model-driven app.
Which components should you use?
Answer:
Explanation:
Explanation:
NEW QUESTION # 175
You need to design the FAQ solution to handle unknown responses.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-hand-off
NEW QUESTION # 176
You are a Dynamics 365 Customer Service help desk administrator.
Cases entered in forms require different types of data to be stored in different types of fields.
You need to create forms for each of the following case types:
Which form types should you create? To answer, drag the appropriate form types to the meet the data entry requirements. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/create-design-forms-customer-service-hub
NEW QUESTION # 177
A company plans to create a Power Virtual Agents chatbot.
The bot has the following requirements:
* Prompt for a location of the customer and the call must be routed to a support agent for the location.
* Transfer support calls at each location to a support bot that uses the Bot Framework.
You need to configure the bot.
Which components should you use? To answer, drag the appropriate components to the correct requirements.
Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct select is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 178
A company is implementing Power Apps and Power Automate.
Several components are created within Power Apps, Microsoft Dataverse, and Power Automate.
These components must be promoted from the development environment to the user acceptance test environment in a single solution package.
You need to create the solution package for promotion.
Where should you create the package?
Answer: C
Explanation:
To create a solution:
0. Start Microsoft Power Platform admin center
1. Sign in to Power Apps and select Solutions from the left navigation.
2. Select New solution and then complete the required columns for the solution.
3. Select Save.
Then add components to the solution.
Note: The Power Platform admin center provides a unified portal for administrators to manage environments and settings for Power Apps, Power Automate, and customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics
365 Marketing, and Dynamics 365 Project Service Automation).
Incorrect:
Not B: Power Apps Studio is the app designer used for building canvas apps.
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-solution
NEW QUESTION # 179
......
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