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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Strategy Designer Exam (Platform Strategy Designer) |
| Exam Number: | Certified-Strategy-Designer |
| Certificate Validity Period: | Typically 1 year maintenance cycle (subject to Salesforce certification maintenance policy) |
| Passing Score: | 70% |
| Related Certifications: | Salesforce Platform Architect (adjacent role knowledge) Salesforce Certified Experience Cloud Consultant |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Price: | USD 200 |
| Exam Format: | Multiple-choice, Scenario-based questions |
| Real Exam Qty: | 60 multiple-choice questions + up to 5 unscored questions |
| Recommended Training: | Trailhead Strategy Designer Trailmix |
| Exam Registration: | Salesforce Certification Help Salesforce Certification Registration |
| Sample Questions: | Salesforce Certified-Strategy-Designer Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | Recommended: ~3 years experience in strategy design or similar role; ~1–2 years Salesforce platform experience (not mandatory prerequisite) |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/strategydesigner |
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NEW QUESTION # 23
Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.
Which course of action should CK's strategy designer propose to improve the situation"?
Answer: A
Explanation:
The strategy designer should propose facilitating a co-creation workshop to help generate ideas grounded in research insights, to improve the situation of customer churn due to a disconnect between product features and user needs. A co-creation workshop is a method that involves collaborating with stakeholders and users to ideate and prototype solutions based on research findings and user feedback. It helps create solutions that are aligned with user needs and expectations, and increase user engagement and satisfaction. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/facilitate-a-co-creation-workshop
NEW QUESTION # 24
A strategy designer and a UX team have recently workshopped and developed a plan around the team's purpose and how they will align with the rest of the organization's goals and objectives.
Which alignment and accountability document should be used after this workshop to bring the plan to reality?
Answer: A
Explanation:
V2MOM stands for Vision, Values, Methods, Obstacles, and Measures. It is a tool that helps align teams around common goals and objectives, and track progress and results. It is used by Salesforce to bring plans to reality after workshops and ideation sessions. Reference: https://trailhead.salesforce.com/en/content/learn/modules/align-your-team-with-v2mom V2MOM is an acronym that stands for Vision, Values, Methods, Obstacles, and Measures. It is a tool used by Salesforce and recommended in their strategy design processes to align teams and bring strategic plans to fruition. After a workshop where a strategy designer and UX team develop a plan around the team's purpose and organizational alignment, using V2MOM helps to articulate the Vision of what they want to achieve, the Values that are most important to them, the Methods they will use to get there, the Obstacles they anticipate, and the Measures they will use to know whether they are successful. This framework ensures clarity and alignment, making it the ideal document to transition from planning to execution.
NEW QUESTION # 25
Customer service surveys and user feedback reveal Cloud Kicks' users desire new features on the sales platform How should the strategy designer collaborate with the UX designer to ensure those features are both viable and feasible?
Answer: B
Explanation:
Explanation
The best way to collaborate with the UX designer to ensure that new features on the sales platform are both viable and feasible is to align design implications to business goals, as this helps justify the value proposition and return on investment of the new features. Co-creating a journey map with users or identifying user quotes may not address the viability or feasibility aspects of the new features.
NEW QUESTION # 26
A strategy designer at Cloud Kicks is working on a strategic vision for a new movement tracking app that integrates with their footwear.
Which approach should validate the market for this concept?
Answer: A
Explanation:
Validating the market for a new app involves understanding the target audience's willingness to pay. Recruiting target users to test various price points provides direct insights into the app's perceived value and the price range acceptable to potential customers, informing pricing strategy and market viability.
NEW QUESTION # 27
A cross disciplinary team is starting a new design initiative for Cloud Kicks, and the strategy designer is loading the effort.
What is one way to increase the team's psychological safety to encourage productive collaboration?
Answer: B
Explanation:
One way to increase the team's psychological safety to encourage productive collaboration is to ask everyone to share a personal experience, as this helps build trust, empathy, and rapport among team members. Asking everyone their expected level of project involvement or introducing themselves via title and greatest success may not foster psychological safety, as they may create hierarchy, pressure, or competition.
NEW QUESTION # 28
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