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NEW QUESTION # 36
The EIC administrator has a requirement for integrating EIC with ServiceNow as a ticketing system, where end users should be able to check the status of associated tickets in ServiceNow from EIC. What option can the administrator utilize to fulfill this requirement?
Answer: B
Explanation:
In Saviynt EIC integration with ServiceNow as a ticketing system (ITSM), various JSON configurations are used to define how tickets are created, updated, and tracked. To enable users tocheck the status of tickets from EIC, the correct configuration isTICKETSTATUSJSON.
TICKETSTATUSJSONis specifically used to define how Saviynt retrieves the current status of a ticket from ServiceNow. It maps the API response fields from ServiceNow (such as state, status, or resolution) to Saviynt fields, allowing the system to display real-time ticket status within the EIC interface.
Option A (SYNCTICKETSTATUSJSON) is typically used for synchronization jobs that update ticket statuses in bulk, not for direct user-level status retrieval. Option B (CREATETICKETJSON) is used only for ticket creation, defining how requests are sent to ServiceNow. Option D is incorrect because Saviynt does support ticket status tracking through proper integration configuration.
Thus,TICKETSTATUSJSONis the correct option to enable visibility of ticket status within Saviynt EIC.
NEW QUESTION # 37
What mandatory connection parameters should be configured in order to reconcile accounts using REST Connector? (Multi-Select)
Answer: A,B
Explanation:
In Saviynt EIC REST connector configuration, account reconciliation (also known as account import or aggregation) requires specific mandatory JSON parameters that define how the system connects to the target application and retrieves account data. The two essential parameters areConnectionJSONandImportAccountEntJSON.
ConnectionJSON (Option A)is mandatory because it contains the core connection details such as base URL, authentication mechanism (OAuth, Basic, etc.), headers, and endpoint configurations. Without this, Saviynt cannot establish communication with the target REST application.
ImportAccountEntJSON (Option B)is also required because it defines the API call used to fetch account (entitlement/account) data from the target system. It includes endpoint URLs, response parsing logic, pagination handling, and mapping rules needed to bring account data into Saviynt.
OptionC (ImportUserJSON)is typically used for identity/user import, not for account reconciliation in REST connectors. OptionD (CreateAccountJSON)is used during provisioning (account creation), not during reconciliation.
Therefore, for account reconciliation using REST connector, the mandatory configurations are ConnectionJSON and ImportAccountEntJSON, as per Saviynt IGA Level 200 connector guidelines.
NEW QUESTION # 38
Which among these is NOT a valid parameter under ImportAccountEntJSON in REST connector?
Answer: D
Explanation:
In Saviynt EIC REST connector configuration,ImportAccountEntJSONis used to define how account and entitlement data are imported (reconciled) from a target system. This JSON structure includes several predefined and supported parameters that control how accounts, entitlements, and their ownership relationships are processed.
accountParams (Option C)is a valid parameter and is used to map account-level attributes such as account name, status, and identifiers.entitlementParams (Option B)is also valid and defines how entitlement data (groups, roles, permissions) are fetched and mapped.accountOwnerParams (Option A)is another valid parameter used to define account ownership mapping, helping assign owners to accounts during reconciliation.
However,entOwnerParams (Option D)is NOT a valid parameter in the ImportAccountEntJSON structure. The correct naming convention for entitlement ownership (if applicable) does not use "entOwnerParams" in Saviynt REST connector configuration. Saviynt follows strict parameter naming standards, and incorrect parameter names will not be recognized or processed by the connector.
Thus, Option D is the correct answer, as it represents an invalid configuration parameter in the context of ImportAccountEntJSON.
NEW QUESTION # 39
What are the different actions available while using the Duplicate Identity Management (DIM) feature?
Answer: D
Explanation:
Saviynt'sDuplicate Identity Management (DIM)feature is designed to identify, analyze, and remediate duplicate identities within the Identity Repository, ensuring data integrity and governance. All the listed actions are core capabilities of DIM, makingOption D (All of the Above)the correct answer.
Firstly, DIM enablesduplicate detectionboth during identity import (pre-processing stage) and for already existing identities using detective jobs. This ensures that duplicates are identified proactively and retrospectively. Secondly, DIM provides aside-by-side comparison view, allowing administrators or reviewers to analyze ambiguous duplicate records and decide whether they should be merged. This comparison highlights attribute-level differences for informed decision-making.
Finally, after merging duplicate identities, Saviynt allows administrators todeactivate or retire redundant identities, ensuring only a single authoritative identity remains active. This helps maintain clean identity data and prevents access risks.
Together, these features support identity consolidation, reduce redundancy, and improve overall governance, making DIM a critical component of Saviynt's intelligence and analytics capabilities.
NEW QUESTION # 40
What are the different integration options available to integrate Saviynt with ServiceNow?
Answer: C
Explanation:
Saviynt EIC provides multiple flexible integration options with ServiceNow to support different business and operational use cases. Therefore,Option D (All of the above)is correct.
ServiceNow as a Managed Application (Option A)allows Saviynt to treat ServiceNow like any other application, enabling account provisioning, deprovisioning, and access governance directly within ServiceNow using REST connectors.
ServiceNow as a Request Form (Option B)enables organizations to leverage ServiceNow's front-end portal for access requests. Users can initiate requests in ServiceNow, which are then processed and fulfilled by Saviynt, ensuring seamless user experience while maintaining governance.
ServiceNow as a Ticketing System (ITSM) (Option C)is another key integration pattern where Saviynt generates tickets (incidents, requests, or tasks) in ServiceNow for approval workflows, provisioning actions, or tracking purposes. This ensures alignment with enterprise ITSM processes.
These multiple integration models provide flexibility, allowing organizations to choose the approach that best fits their operational and governance requirements.
NEW QUESTION # 41
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