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| Section | Objectives |
|---|---|
| Topic 1: Digital Product Lifecycle | - ITIL operating model - Value streams - Service value creation - Digital product lifecycle |
| Topic 2: Guiding Principles for High-Velocity IT | - Application of ITIL guiding principles - Agile methods - DevOps culture - Continuous improvement - Lean practices |
| Topic 3: Contribute to Value with Digital Products | - Fast development - Resilient operations - Co-created value - Assured conformance - Valuable investments |
| Topic 4: High-Velocity IT Techniques and Practices | - Automation - Architecture and design - Testing and validation - Cloud computing - Security and risk management |
| Topic 5: Understand High-Velocity IT Concepts | - Digital organization - High-velocity IT - IT transformation - Digital products - Digital transformation - Digital technology |
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NEW QUESTION # 14
A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
Which technique will BEST support the software development team in resolving these issues?
Answer: D
Explanation:
Continual business analysis best supports the team in an unpredictable and fluctuating market, as it ensures ongoing engagement with stakeholders and constant refinement of requirements, reducing the risk of missing valuable features in releases.
NEW QUESTION # 15
A newly released IT service has been impacted by downtime. Time to market is critical with this service and so the development team is pushing to continue releasing new features. A site reliability engineering (SRE) team has been assigned to the service.
Which approach should the SRE team recommend to balance the requirements for high availability and short time to market?
Answer: C
Explanation:
In site reliability engineering, an error budget provides a controlled balance between innovation (new releases) and stability (availability). It defines how much unreliability is acceptable within a given period, allowing teams to continue releasing features while ensuring availability targets are not exceeded. This directly supports balancing rapid time to market with high system reliability.
NEW QUESTION # 16
An organization wants to ensure that critical digital services can be restored following a major disruption such as a data centre loss.
Which practice is MOST relevant?
Answer: C
Explanation:
Service continuity management ensures that service availability and performance are maintained at a sufficient level in the event of a disaster. It defines recovery objectives, plans, and regular testing of recovery capability, complementing everyday availability and resilience measures.
NEW QUESTION # 17
What is the MOST LIKELY reason for an organization to delay a transformation to high velocity?
Answer: A
Explanation:
The most likely reason to delay a transformation to high velocity is that the organization is not ready for a cultural change, since high-velocity IT requires new mindsets, collaboration models, and behaviors that cannot succeed without cultural readiness.
NEW QUESTION # 18
Which statement about safety culture is CORRECT?
Answer: A
Explanation:
A safety culture in high-velocity IT encourages learning from failures rather than punishing them.
By treating failures as opportunities for improvement, organizations can identify weaknesses, adapt processes, and improve system resilience over time, which is essential for continuous improvement and safe experimentation.
NEW QUESTION # 19
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