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| Certification Vendor: | NAHQ |
|---|---|
| Exam Name: | Certified Professional in Healthcare Quality Examination |
| Exam Number: | CPHQ |
| Related Certifications: | Certified Professional in Healthcare Quality (CPHQ) |
| Exam Duration: | 180 minutes |
| Passing Score: | Scaled score of 99 or higher |
| Certificate Validity Period: | 2 years |
| Available Languages: | English |
| Exam Format: | Multiple Choice Questions |
| Exam Price: | $530 USD (NAHQ members) / $770 USD (non-members) |
| Real Exam Qty: | 140 |
| Sample Questions: | NAHQ CPHQ Sample Questions |
| Exam Way: | Computer-based testing at Prometric testing centers (online proctoring may be available) |
| Pre Condition: | Candidates must have a minimum of a bachelor's degree and at least two years of experience in healthcare quality, or a master's degree and at least one year of experience in healthcare quality. |
| Official Syllabus URL: | https://nahq.org/certification/certified-professional-in-healthcare-quality-cphq/ |
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Achieving CPHQ certification sets healthcare professionals apart as leaders in the field of healthcare quality. It provides a competitive edge in the job market and demonstrates a commitment to patient safety and quality improvement. The CPHQ Certification is a valuable asset for healthcare professionals looking to advance their careers and make a meaningful impact on the healthcare industry.
NEW QUESTION # 54
A healthcare quality professional works in a primary care setting and has been asked to develop a patient safety program. The first step in program development is to
Answer: A
Explanation:
When developing a patient safety program, the first step should be to define the scope of the program. Here's why:
* Establishing Boundaries:
* Defining the scope helps clarify what the program will cover, such as specific patient safety concerns, the population it will serve, and the settings in which it will be implemented.
* Guiding Program Development:
* A well-defined scope provides a clear direction for the subsequent steps in the program development process, such as conducting literature searches, surveys, or visits to similar organizations.
* Resource Allocation:
* By clearly defining the scope, the organization can better allocate resources, including time, personnel, and finances, ensuring that the program is feasible and aligned with the organization's goals.
* Stakeholder Alignment:
* Defining the scope at the outset helps align stakeholders, ensuring everyone understands the objectives and limitations of the patient safety program.
While completing a literature search, surveying patients, and visiting similar organizations are important steps in the process, they should occur after the scope has been defined to ensure that all efforts are focused and relevant.
References:
* NAHQ Guide to Developing and Implementing Patient Safety Programs
* NAHQ Healthcare Quality Competency Framework: Program Development
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NEW QUESTION # 55
A quality improvement professional believes that their MRSA facility rates are high. What should the quality improvement professional do first?
Answer: B
Explanation:
The first step for a quality improvement professional who believes that their MRSA facility rates are high is to contact the infection control practitioner to obtain benchmark data. Benchmark data are comparative data that can help identify gaps in performance and set realistic and achievable goals for improvement 1. Benchmark data can be obtained from various sources, such as national or regional databases, professional organizations, peer-reviewed literature, or other similar facilities 2.
By contacting the infection control practitioner, the quality improvement professional can access reliable and valid data on MRSA rates in their facility and compare them with other facilities or standards. This can help them determine the magnitude and significance of the problem, and whether it warrants further investigation and action. The infection control practitioner can also provide guidance on the best practices and protocols for preventing and controlling MRSA infections, and the potential risk factors and causes of high MRSA rates 3.
The other options are not the best first steps for the quality improvement professional. Reporting the concerns to senior management and the Quality Council (option B) may be premature and unnecessary without having sufficient evidence and analysis of the problem. Forming a quality improvement team (option C) may be helpful later in the process, but not before defining and measuring the problem. Repeating the data collection process to justify the new rate (option D) may be wasteful and inaccurate, as it may not account for the variability and trends in the data, and it may not address the underlying causes of the problem . References:
1: NAHQ Healthcare Quality Competency Framework, Domain 5: Data Analytics, Skill 5.1.1
2: Benchmarking in Healthcare: A Practical Approach | NAHQ
3: Success and failures in MRSA infection control during the COVID-19 pandemic | Antimicrobial Resistance
& Infection Control | Full Text 2
NAHQ Healthcare Quality Competency Framework, Domain 3: Performance and Process Improvement, Skill
3.1.1
NEW QUESTION # 56
An emergency department's quality Improvement report for the first quarter showed the following data:
What was the approximate overall problem rate for March?
Answer: C
NEW QUESTION # 57
Which of the following Is an example of a population health strategy?
Answer: D
Explanation:
Population health strategies aim to improve the health outcomes of a group of individuals and reduce health disparities among populations1. They often involve collaboration across sectors, including healthcare, politics, charity, education, and business1. An employee wellness program is an example of a population health strategy because it targets a specific population (employees) and aims to improve their health outcomes. This can include initiatives to promote healthy behaviors, provide access to quality healthcare, and create a supportive work environment1.
References:
https://www.healthcatalyst.com/insights/4-population-health-strategies-drive-improvement
NEW QUESTION # 58
After patient education, expected improvement in hemoglobin A1C (HbA1c) levels was not achieved. Target HbA1c is < 8%. Based on the data below, which population should be targeted for additional interventions?
Group
4 Months Post-Education HbA1c (%)
White, Non-Hispanic
6.0
Black, Non-Hispanic
8.6
Asian, Non-Hispanic
6.2
Hispanic
9.2
Answer: B
Explanation:
The NAHQ CPHQ exam blueprint emphasizes stratifying population health data to identify health disparities and target interventions where outcomes remain poorest.
Option A is correct because the Hispanic population has the highest post-intervention HbA1c value (9.2%), which remains well above the target of <8%. This indicates persistent unmet need despite education.
White and Asian populations have achieved target levels. While Black, Non-Hispanic patients remain above target, their aggregate HbA1c is lower than the Hispanic group.
The CPHQ framework prioritizes equity-focused improvement, directing resources to populations with the greatest gaps in outcomes.
NEW QUESTION # 59
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