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| Section | Objectives |
|---|---|
| Topic 1: Reporting and Analytics | - Education Cloud reporting capabilities
|
| Topic 2: Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Topic 3: Data Management and Integration | - Data architecture and integration patterns
|
| Topic 4: Program and Academic Operations | - Course and program management
|
| Topic 5: Student Lifecycle Management | - Recruitment and admissions processes
|
| Topic 6: Security and Access Control | - Role-based access and permissions
|
| Topic 7: Student Experience and Engagement | - Student portals and experience design
|
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NEW QUESTION # 59
The Recruitment and Admissions office has an existing Salesforce environment they wants to expand to include all of the school's operations and service. The school has asked the consultant for recommendations to ensure the expansion is efficient, ..........., and will meet the need of new existing user.
Which should the consultant recommend to meet the requirements?
Answer: A
Explanation:
The consultant should recommend the school to build a Center of Excellence, because this can ensure that the expansion of their Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. A Center of Excellence is a team or a group of teams that provide leadership, best practices, governance, and support for Salesforce within an organization. A Center of Excellence can help the school align their Salesforce strategy with their business goals, manage change and adoption, optimize performance and security, and foster innovation and collaboration. Creating a Trailmix for new users, granting System Admin access for each department leader, and encouraging users to post ideas on Chatter are not recommendations that can ensure that the expansion of the Salesforce environment is efficient, scalable, and will meet the needs of new and existing users. Reference:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/center-of-excellence-basics
NEW QUESTION # 60
A primary school has switched to remote learning and wants to track student well-being, technology needs, and various family situations needing attention.
Which Education Cloud solution meets this requirement?
Answer: D
Explanation:
Student Success Hub is a solution that enables schools to provide holistic support for students and families, especially in remote learning scenarios. It allows schools to create and track interventions, referrals, and services for students based on their needs and goals. It also provides dashboards and reports to monitor student progress and outcomes. Student Success Hub is built on top of the Education Data Architecture (EDA) and leverages the Program Management Module (PMM) and the Case Management Module (CMM) to deliver a comprehensive student support system. Reference:
Student Success Hub
Student Success Hub Implementation Guide
Student Success Hub Trailhead Module
NEW QUESTION # 61
A university plans to expand its Salesforce Education Data Architecture (EDA) environment to support student services for all of its schools. The university want Contact's family information.
Which action should the consultant take?
Answer: B
Explanation:
Setting the Default Account Model to Household will allow the university to capture Contact's family information using Household Accounts, which are automatically created when new Contacts are added. Setting the Default Account Model to Administrative will create Administrative Accounts, which are used to group Contacts by their affiliation to an educational institution or organization, not by their family relationship. Populating the Account field with the Household record is not a valid action because the Account field is read-only and automatically populated based on the Default Account Model. Reference:
https://powerofus.force.com/s/article/EDA-Account-Model
https://powerofus.force.com/s/article/EDA-Accounts-and-Contacts
NEW QUESTION # 62
Staff need to track which requirements must be met for a student application.
Which Education Cloud objects should be used?
Answer: C
Explanation:
The consultant should use the Document Checklist Item object to track which requirements must be met for a student application. Document Checklist Item records are related to Application records and define the type, status, and source of the required documents. Action Plans are used to track tasks or actions related to an application or enrollment process, not document requirements. Application Material Mapping is used to map application documents to application requirements, not to track them. Reference:
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_document_checklist_item.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_action_plan_item.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&type=5
NEW QUESTION # 63
A consultant is making changes to compact layouts in the Education Data Architecture (EDA) and wants those changes to persist when a new release is pushed to the Salesforce environment.
Which step should the consultant take to accomplish this?
Answer: A
Explanation:
The consultant should clone the EDA Compact Layout as a step to accomplish making changes to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment. A compact layout is a layout that shows key fields of a record in a summary view, such as in a list view or a record highlight panel. Cloning the EDA Compact Layout means creating a copy of the default compact layout provided by EDA and making changes to it, such as adding or removing fields. Cloning the EDA Compact Layout can help the consultant accomplish making changes to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment by ensuring that the custom compact layout will not be overwritten by EDA updates. Editing the Mini Page Layout, assigning the Mini Page Layout to all users, or creating a custom Record Type are not steps that the consultant should take to accomplish making changes to compact layouts in EDA and having those changes persist when a new release is pushed to the Salesforce environment. Reference:
https://help.salesforce.com/s/articleView?id=sf.compact_layouts_overview.htm&type=5
https://powerofus.force.com/s/article/EDA-Compact-Layouts
NEW QUESTION # 64
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