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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Appian Software Development Lifecycle (SDLC) | 22% | - Evaluate the test scenario before user acceptance testing (UAT) - Differentiate between various stages of the Appian SDLC - Explain the different agile scrum ceremonies - Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR) - Recognize the roles and associated responsibilities of team members - Identify use cases for various environments - Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize) |
| Topic 2: Requirements Gathering | 20% | - Translate business needs into Appian-specific requirements - Document and validate business requirements - Identify key stakeholders and their roles in the requirements process - Identify and manage requirement dependencies and constraints - Describe techniques for eliciting requirements (interviews, workshops, observation) |
| Topic 3: Introduction to the Appian Platform | 24% | - Describe common Appian use cases (platform capabilities) - Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database - Design the user experience (in collaboration with the development team) - Recognize different Appian user experiences - Identify commonly used Appian resources (Appian Community, playbook, help documentation) - Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs) - Identify the purpose of each Appian object - Recognize role-based application security |
| Topic 4: Business Process Modeling | 20% | - Explain the most common gateway types in the Appian Process Modeler - Specify which nodes would or would not be used in a given scenario - Identify common Business Process Model Notation (BPMN) elements - Describe the benefits of creating a future state process model with SMEs - Illustrate the best method to clearly define user roles when creating a process model diagram - Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems) - Identify automation opportunities from a given process |
| Topic 5: User Story Creation | 14% | - Explain the different components of a story (e.g., description, acceptance criteria, dependency) - Identify the story status (e.g., Draft, Defined, Done) - Categorize user stories and collect appropriate requirements based on categorization - Work with the Product Owner in managing product backlog - Illustrate the standard user story format |
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질문 # 18
A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
정답：C
설명：
For intelligent and automated routing of complex case types based on free text descriptions, integrating with a Natural Language Processing (NLP) system is the most effective solution. NLP can analyze the free text, understand the context, and categorize the cases based on the content, enabling automated and accurate routing.
NLP System Integration Overview:
NLP systems can process and understand human language in text form, identifying key phrases, sentiments, and categories.
By integrating with an NLP service, Appian can automatically route cases to the appropriate department or user based on the analysis of the text provided by external users.
This approach reduces the need for manual review and ensures that cases are handled efficiently and accurately.
Why Not Other Options?:
A . Manual Review Task: This does not automate the process and relies on human intervention, which can be time-consuming and prone to error.
B . Find Functions for Keyword Search: This approach is limited to exact matches and lacks the sophistication needed to understand complex language and context.
C . Translation Service Integration: While useful for language translation, it does not offer the categorization and routing capabilities needed for this use case.
References:
Appian Documentation on NLP Integration: NLP in Appian
Integrating an NLP system with Appian ensures that complex cases are categorized and routed with high accuracy, improving the efficiency and effectiveness of case management.
질문 # 19
The business has requested a requirement that developers say will be difficult to build in Appian.
Which next step should the Appian Analyst take?
정답：A
설명：
When developers identify that a requested requirement will be difficult to build in Appian, the next step for the Appian Analyst is to engage with the business to understand the underlying need for the feature. By discussing the core objectives, the analyst can propose alternative approaches or solutions that are feasible within Appian's capabilities. This approach ensures that the business's needs are met while also aligning with the technical constraints of the platform.Appian Documentation - Requirements Gathering Note: Options A, C, and D may involve deprioritizing or investigating workarounds, but these steps should only be considered after thoroughly understanding the business requirement and exploring alternative solutions.
질문 # 20
The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?
정답：B
설명：
The most effective form of automation to increase fulfillment efficiency in this process is using trained artificial intelligence (AI) to extract order data information from the emails and attachments. AI can be trained to recognize and extract key details such as customer names, order numbers, and product information directly from the content of the emails and attachments. This automation significantly reduces the manual effort required to review and input data, thereby speeding up the order processing time and reducing the chance of errors.Appian Documentation - AI and Automation Capabilities Note: The other options (B, C, D) provide minimal automation and would still require significant manual intervention, which does not effectively enhance fulfillment efficiency.
질문 # 21
Which of the following is a key responsibility of a Product Owner in an Agile project?
정답：B
질문 # 22
Of the choices provided, which are the three most appropriate use cases for Appian?
정답：B,C,D
설명：
Appian is a low-code platform designed for building enterprise applications with a focus on flexibility, user experience, and integration capabilities. The most appropriate use cases for Appian include:
Mobile Compatibility (B):
Appian supports mobile-first design, allowing applications to be easily accessed and used on mobile devices without requiring separate development efforts.
This capability is critical for businesses that need their workforce to access applications on the go.
Multiple Site Tabs for Personas (C):
Appian allows for the creation of different site tabs for different user personas, each with a tailored user experience.
This is ideal for organizations with distinct user groups who need customized interfaces and access to specific parts of the application.
Browser-Based Application (D):
Appian applications are web-based and can be accessed directly from a browser, ensuring easy access and a consistent user experience across different platforms.
Why Not Other Options?:
A . Large-Scale ETL Operations: Appian is not primarily designed for heavy data extraction, transformation, and loading (ETL) tasks, which are typically handled by specialized ETL tools.
E . Embedding in Web Pages: While Appian allows for embedding certain components, it is not the primary focus or strength of the platform compared to full-featured applications.
References:
Appian Documentation on Building Mobile-Ready Applications: Mobile App Development Appian Community Success Guide: Appian UX Best Practices These features showcase Appian's flexibility in delivering responsive and personalized user experiences across various devices.
질문 # 23
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ACA-100최신 인증시험 공부자료: https://www.itexamdump.com/ACA-100.html
그 외, Itexamdump ACA-100 시험 문제집 일부가 지금은 무료입니다: https://drive.google.com/open?id=1Gqjv7CRGY-QhIyeLmRvNx6v-H3WGt9_w