Salesforce Sales-Cloud-Consultant Reliable Exam Test: Salesforce Certified Sales Cloud Consultant - ExamDiscuss Excellent Website

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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Analytics & Insights10%- KPI measurement
  • 1. Report on business outcomes
  • 2. Define success metrics
- Configure analytics features
  • 1. Forecasting configuration
  • 2. Einstein Analytics basics
  • 3. Sales Cloud Einstein features
Topic 2: Planning & Solution Design25%- Design Sales Cloud solution
  • 1. Design opportunity management
  • 2. Design lead management process
  • 3. Design account and contact management
- Define data model requirements
  • 1. Custom objects design
  • 2. Record types and page layouts
  • 3. Field-level security
- Design user adoption strategy
  • 1. Change management
  • 2. Training requirements
Topic 3: Customer Discovery15%- Determine the scope and business objectives
  • 1. Assess current business processes
  • 2. Define business requirements
  • 3. Identify key stakeholders
- Conduct discovery sessions
  • 1. Capture success criteria
  • 2. Understand sales methodology
  • 3. Document pain points and challenges
Topic 4: Migration & Data Management10%- Data quality management
  • 1. Duplicate rules
  • 2. Matching rules
- Data migration strategy
  • 1. Data validation rules
  • 2. Data loader configuration
  • 3. Data mapping
Topic 5: Salesforce Configuration25%- Set up Sales Cloud features
  • 1. Configure lead scoring
  • 2. Set up Salesforce Engage
  • 3. Configure Einstein Activity Capture
- Implement automation
  • 1. Process Builder
  • 2. Flow Builder
  • 3. Approval processes
- Configure reporting and dashboards
  • 1. Custom report types
  • 2. Dashboard components
  • 3. Standard and custom reports
Topic 6: Integration & Optimization15%- Ongoing support and maintenance
  • 1. Release management
  • 2. User adoption monitoring
- Performance optimization
  • 1. Lightning Experience optimization
  • 2. Salesforce Mobile app configuration
- Integration requirements
  • 1. Email integration
  • 2. Calendar integration
  • 3. Third-party integrations

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q190-Q195):

NEW QUESTION # 190
Universal Containers decided to start using salesforce for all its sales automation its current sales database has about 50 million records. These records were all migrated into the database from other legacy systems. After migration to salesforce UC wants to be able to search and cross reference records with the original source system. What should a consultant recommend to meet the requirement?

Answer: A


NEW QUESTION # 191
Which of the following descriptions best describe Chatter?

Answer: B


NEW QUESTION # 192
What are three considerations when adding a report chart to a Console Component?Choose 3 answers

Answer: B,C


NEW QUESTION # 193
UC is purchasing smartphones and tablets for MS global sales team members. Sales management wants
mobile access to key functionality, including collaboration, customer management, and opportunity
management. What component of Salesforce Sales Cloud mobility should a consultant recommend to meet
these requirements? Choose 2 answers

Answer: A,D


NEW QUESTION # 194
Universal Finance has two sales divisions. Sales Division A's customers are individuals and Sales Division B's customers are businesses. Each division's sales representatives have their own user profiles, and person accounts are enabled. Sales Division B's sales representatives should not be able to create person accounts; they should only be able to create business accounts. What solution should a consultant recommended to meet these requirements?

Answer: D


NEW QUESTION # 195
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