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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

SectionWeightObjectives
Health Cloud Analytics and Reporting15%- Utilize Health Cloud for operational insights
- Configure Health Cloud reports and dashboards
- Implement clinical analytics
Clinical Data Model and Interoperability20%- Configure clinical objects and relationships
- Explain interoperability and FHIR integration
- Understand the clinical data model
Provider Relationship Management15%- Configure provider network management
- Implement provider search and matching
- Manage referral management
Health Cloud Basics and Administration20%- Explain the capabilities of Health Cloud
- Manage Health Cloud permissions and sharing
- Configure Health Cloud settings and custom metadata
Patient Engagement and Clinical Operations30%- Configure patient management workflows
- Configure patient timelines and milestones
- Implement care plans and care teams
- Manage clinical encounters and assessments

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Salesforce Health Cloud Accredited Professional Sample Questions (Q36-Q41):

NEW QUESTION # 36
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

Answer: C

Explanation:
* The Health Cloud Reports for Patient Referral Management unmanaged package provides prebuilt reports and dashboards to analyze referrals.
Extract:
"The Health Cloud Reports for Patient Referral Management unmanaged package includes reports and dashboards that help track patient referrals in Salesforce." (Source: Administer Health Cloud - Reports and Dashboards)
* Other options are either not standard package names or do not match referral reporting.


NEW QUESTION # 37
Bloomington Caregivers has reviewed the functionality of Integrated Care Management and decided to upgrade from the legacy Care Plans.
Which two statements are true with respect to Integrated Care Management?
Choose 2 answers

Answer: A,C

Explanation:
Bloomington Caregivers is transitioning from legacy Care Plans to Integrated Care Management (ICM) in Salesforce Health Cloud to enhance care coordination and patient outcomes. Understanding the features and setup of ICM is crucial for a successful transition.
Enabling Integrated Care Management (Answer C):
Enhanced Care Management Setting:
Purpose: Activating the Enhanced Care Management setting in Salesforce Setup enables Integrated Care Management features within Health Cloud.
Implementation Steps:
Navigate to Setup: In Salesforce, go to Setup.
Search for Health Cloud Settings: Enter "Health Cloud" in the Quick Find box and select Health Cloud Settings.
Enable Enhanced Care Management: Locate the Enhanced Care Management option and toggle it to enable.
Reference:
Leveraging OmniStudio and Discovery Framework (Answer D):
OmniStudio Integration:
Purpose: ICM utilizes OmniStudio, a suite of declarative tools, to create guided workflows and automate complex business processes, enhancing the efficiency of care plan management.
Features:
OmniScripts: Guide users through complex processes with interactive scripts.
DataRaptors: Extract, transform, and load data to and from Salesforce objects seamlessly.
Discovery Framework Integration:
Purpose: The Discovery Framework facilitates the creation of assessments that gather patient information, which can be mapped to care plan recommendations, ensuring personalized and effective care strategies.
Implementation Steps:
Create Assessments: Develop assessments to collect relevant patient data.
Map Responses to Recommendations: Link assessment responses to specific care plan recommendations.
Set Up Decision Tables: Configure decision tables to process assessments and generate tailored care plans.
Additional Considerations:
Data Model Alignment:
ICM aligns with FHIR R4 and USCDI standards, enhancing interoperability with external healthcare systems.
Care Plan Elements:
ICM introduces enhanced care plan elements, including problems, goals, and interventions, structured to meet industry standards.
Conclusion:
By enabling the Enhanced Care Management setting and leveraging OmniStudio alongside the Discovery Framework, Bloomington Caregivers can transition to Integrated Care Management. This upgrade offers advanced tools for creating personalized, assessment-driven care plans, thereby improving patient care coordination and outcomes.


NEW QUESTION # 38
A developer needs to modify the out-of-the-box Advanced Patient Card to display the Category, SubjectID, and Date for active Clinical Alerts. Which three steps should the developer take to accomplish this?
Choose 3 answers

Answer: B,C,D

Explanation:
To modify the out-of-the-box Advanced Patient Card in Salesforce Health Cloud to display the Category, SubjectID, and Date for active Clinical Alerts, a developer should follow these steps:
Clone the Parent Card (Option A):
Begin by cloning the existing parent FlexCard that represents the Advanced Patient Card. This allows you to create a customized version without altering the original component.
Cloning ensures that the new card retains the base functionality while providing the flexibility to add or modify features as required.
Create a DataRaptor to Extract Necessary Data (Option C):
Utilize OmniStudio's DataRaptor to define a data extraction process that retrieves the specific fields-Category, SubjectID, and Date-from the Clinical Alerts object.
Configure the DataRaptor to filter and return only active clinical alerts, ensuring that the card displays relevant information.
This step is crucial for sourcing the data that will be presented on the customized patient card.
Change the Child Card State to Show Active (Option E):
After cloning the parent card, modify the state of the child card to ensure it displays active clinical alerts.
This involves setting the appropriate conditions within the card's configuration to filter and present only active alerts, aligning with the requirement to display current clinical information.
By executing these steps, the developer customizes the Advanced Patient Card to effectively display the desired fields for active Clinical Alerts, enhancing the utility of the patient card for healthcare providers.
Reference:
Advanced Patient Card - Salesforce Help
OmniStudio for Health Cloud


NEW QUESTION # 39
Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities?
(Choose two)

Answer: C,D


NEW QUESTION # 40
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?

Answer: C

Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.


NEW QUESTION # 41
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