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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Process Mapping | 12% | - Process analysis
|
| Topic 2: Customer Discovery | 17% | - Business analyst responsibilities
|
| Topic 3: Collaboration with Stakeholders | 23% | - Stakeholder engagement
|
| Topic 4: Requirements | 18% | - Requirements management
|
| Topic 5: User Stories | 18% | - Agile documentation
|
| Topic 6: Development Support and User Acceptance | 12% | - Solution validation
|
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NEW QUESTION # 311
The Cloud Kicks business analyst (BA) is frustrated because the requirements tracking spreadsheet is often incomplete or out-of-sync for the Slack transition project. The development team has recommended that the BA use a DevOps tool as an alternative.
What are the benefits of using a DevOps tool in this situation?
Answer: C
Explanation:
Explanation
The benefits of using a DevOps tool in this situation are that it tracks changes in real time and provides a single source of truth. A DevOps tool is a software application that supports the collaboration and coordination of development and operations teams throughout the software development lifecycle. It helps to automate, monitor, and manage various tasks and processes, such as version control, code review, testing, deployment, and feedback. A DevOps tool tracks changes in real time and provides a single source of truth by keeping all team members updated on the status and progress of the project and ensuring that everyone is working on the latest version of the code and requirements. References:
https://trailhead.salesforce.com/en/content/learn/modules/devops-for-the-salesforce-platform/introduction-to-dev
NEW QUESTION # 312
Which Information should the BA gather during the initial discovery meeting?
Answer: A
Explanation:
Explanation
The information that the business analyst should gather during the initial discovery meeting is the limitations of the current support process. The initial discovery meeting is a meeting where the business analyst meets with the key stakeholders and sponsors of a project to understand their needs, expectations, goals, challenges, and pain points. The business analyst should gather information about the limitations of the current support process to identify the gaps, issues, or opportunities for improvement that the project aims to address. The business analyst should also gather information about the scope, budget, timeline, deliverables, roles and responsibilities, and success criteria for the project. The employee review cycle for the support team is not information that the business analyst should gather during the initial discovery meeting. The employee review cycle is a process that evaluates the performance and development of employees on a regular basis. It is not relevant to the project scope or objectives and does not help identify the limitations of the current support process. The contact information for key stakeholders is not information that the business analyst should gather during the initial discovery meeting. The contact information for key stakeholders is a detail that can be obtained before or after the meeting, but it does not help understand the needs or expectations of the stakeholders or the limitations of the current support process. References:
https://trailhead.salesforce.com/en/content/learn/modules/business-analyst_skills-strategies/explore-techniques-i
NEW QUESTION # 313
The operations team at Universal Containers is developing a new inventory forecasting application available on its Experience Cloud site. Management wants to identify key external stakeholders to assist with determining project priorities.
Which external stakeholders should the business analyst recommend?
Answer: A
Explanation:
For a project like developing a new inventory forecasting application on an Experience Cloud site, identifying key external stakeholders is critical for ensuring that the solution meets the end-users' needs. Buyers and customers are the primary users of such a platform and are directly impacted by its functionality and performance. Involving them in determining project priorities helps to align the development efforts with the actual market demand and user expectations, leading to a more successful and user-centric solution.
NEW QUESTION # 314
The business analyst (BA) at Cloud Kicks is managing a project to build a recruiting app for the management and human resources (HR) teams. The HR director wants the app to help the team navigate the hiring process more efficiently. The BA designs a Stakeholder Wheel to better understand all of the people with an interest m the project.
Which level of influence should the BA place the MR Director on the stakeholder wheel?
Answer: A
NEW QUESTION # 315
Universal Containers is merging with another company that uses a different CRM. During requirements workshops, the incoming support team has been proactively sharing ideas, but the incoming sales team has been less engaged.
What should the BA do to ensure they are able to gather the necessary requirements?
Answer: C
Explanation:
Proactively engaging the sales team is crucial for gathering a comprehensive set of requirements:
* Ensuring Inclusivity: All functional teams must provide input for a successful CRM merger.
Salesforce encourages proactive engagement with less responsive stakeholders to ensure all perspectives are considered.
* Addressing Resistance: Direct follow-ups allow the BA to uncover reasons for disengagement and address them effectively.
* Balanced Requirements Gathering: This approach prevents an imbalance in requirements that may lead to solutions favoring one team over another.
NEW QUESTION # 316
......
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