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By earning the Microsoft PL-600 Certification, professionals demonstrate their expertise in designing and implementing solutions on the Microsoft Power Platform, which can lead to career advancement opportunities and increased earning potential. Microsoft Power Platform Solution Architect certification is also a valuable asset to organizations as it validates the technical competency of professionals in delivering solutions that drive business value and improve operational efficiency.
NEW QUESTION # 258
You are reviewing a list of business requirements submitted by a plumbing company.
The company has the following requirements:
Send articles to technicians to allow technicians to help customers resolve issues.
Track work progress and inspections at customer sites.
Schedule technicians for service appointments.
You need to recommend solutions to meet the customer's requirements.
What should you recommend? To answer, drag the appropriate solutions to the correct business requirements.
Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, application Description automatically generated
Box 1: Dynamics 365 Customer Insights
Dynamics 365 Customer Insights is a part of Microsoft's customer data platform (CDP) that helps deliver personalized customer experiences. The platform's capabilities provide insights into who your customers are and how they engage with your platform. Unify customer data across multiple sources to get a single view of customers.
Box 2: Dynamics 365 Field Service
Dynamics 365 Field Service helps to:
Organize and track resolution of customer issues
Keep customers updated with the status of their service call and when it's resolved
Note: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
The Field Service application enables you to:
Improve first-time fix rate
Complete more service calls per technician per week
Manage follow-up work and take advantage of upsell and cross sell opportunities Reduce travel time, mileage, and vehicle wear and tear Organize and track resolution of customer issues Communicate an accurate arrival time to customers Provide accurate account and equipment history to the field technician Keep customers updated with the status of their service call and when it's resolved Schedule onsite visits when it's convenient for the customer Avoid equipment downtime through preventative maintenance Box 3: Dynamics 365 Field Service Dynamics 365 Field Service: Schedule onsite visits when it's convenient for the customer.
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/overview
https://dynamics.microsoft.com/en-us/customer-voice/capabilities
NEW QUESTION # 259
A multinational organization uses a single Microsoft Power Platform environment. The instance hosts multiple customizations for different users m different regions.
Users in some regions complain about slow toad time of the customizations.
You need to architect a solution based on the main requirement.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
NEW QUESTION # 260
You are designing a model-driven app that provides marketing, sales, and service operations to a company.
The app must integrate with the following systems and data sources:
* A third-party marketing system for lead generation and website submissions.
* A Microsoft Excel Online file that contains manufacturing data on relevant products.
* A separate Microsoft Dataverse environment.
You need to recommend Power Automate connectors for the app.
Which connections should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Custom connector
While Azure Logic Apps, Microsoft Power Automate, and Microsoft Power Apps offer over 325+ connectors to connect to Microsoft and non-Microsoft services, you may want to communicate with services that aren't available as prebuilt connectors.
Box 2: Microsoft Dataverse
The Microsoft Dataverse connector provides several triggers to start your flows and many actions that you can use to create or update data in Dataverse while your flows run. You can use Dataverse actions even if your flows don't use a trigger from the Dataverse connector.
Use the Microsoft Dataverse connector to create cloud flows that start when data changes in Dataverse tables and custom messages.
Reference:
https://docs.microsoft.com/en-us/connectors/custom-connectors/
https://docs.microsoft.com/en-us/power-automate/dataverse/overview
NEW QUESTION # 261
You need to recommend tools for agents and management.
Which tools should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 262
You need to recommend an authentication solution for the planned implementation of Dynamics 365.
What should you include in the recommendation?
Answer: B
Explanation:
Explanation
Scenario: Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Synchronized identity. Synchronize on-premises directory objects with Microsoft 365 and manage your users on-premises. You can also synchronize passwords so that the users have the same password on-premises and in the cloud, but they will have to sign in again to use Microsoft 365.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/manage-user-account-synchronization
NEW QUESTION # 263
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P.S. Free & New PL-600 dumps are available on Google Drive shared by Exam4Labs: https://drive.google.com/open?id=1XjYg12fxawAHfVx5ZpAIm_8FiROis_ZK