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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Integrations and App Management- Slack app installation and management
- Salesforce and third-party integrations
Topic 2: Channel and Collaboration Management- Messaging and collaboration features
- Channel structure and governance
Topic 3: Workspace Administration- User provisioning and identity management
- Slack workspace setup and configuration
Topic 4: Troubleshooting and Support- Common workspace issues resolution
- Admin tools and diagnostic capabilities
Topic 5: Security and Compliance- Authentication and access controls
- Data retention and compliance settings

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Salesforce Certified Slack Administrator Sample Questions (Q137-Q142):

NEW QUESTION # 137
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

Answer: D

Explanation:
Since Preethi needs access to multiple channels but only for a limited time:
"A Multi-channel Guest is the best choice when someone needs access to more than one channel but does not need full member access across the workspace. You can also set an expiration date for their access." Single-channel Guest would be too limiting, and full Member access would provide more access than necessary, posing a security risk.
(Reference: Slack Administration Study Guide - Managing Guest Access)
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NEW QUESTION # 138
What are two benefits of creating user groups for your workspace?
(Select the TWO best answers.)

Answer: D,E

Explanation:
User groups provide two major benefits according to Slack official documentation:
"User groups allow you to quickly notify an entire group of people with an @mention (e.g., @designers,
@managers)."
"They can also be configured so that new users assigned to the group are automatically added to default channels, streamlining onboarding." They do not control channel management permissions (B) or app integrations (E), nor do they affect workspace analytics permissions (C).
(Reference: Slack Administration Study Guide - Managing User Groups)
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NEW QUESTION # 139
The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

Answer: A,D

Explanation:
Security-critical settings involve decisions that could expose the organization to risk through external access or the addition of third-party apps. Slack documentation specifies:
"App management and member invitation settings are critical security configurations. Restricting who can add apps (admin-approved apps) and who can invite new members ensures better control over external access and data exposure." Custom emoji (B) and channel creation (C) impact user experience but are not considered critical security matters.
(Reference: Slack Administration Study Guide - Enterprise Security Controls and Settings)
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NEW QUESTION # 140
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?

Answer: C

Explanation:
Slack's best practice for controlling fragmentation of discussions is:
"Restrict who can create public and private channels to Workspace Admins and Owners to maintain governance and reduce channel sprawl." This ensures that projects stay visible in agreed-upon channels and minimizes unnecessary duplication.
(Reference: Slack Administration Study Guide - Channel Management Governance)


NEW QUESTION # 141
You're an Org Admin of an Enterprise Grid org consisting of three workspaces: IT, Internal, and Contractors.
An executive wants to create a communication channel with everyone in the IT and Internal workspace, but not Contractors.
What is the best way to create this channel so that it will only be visible to people in the IT and Internal workspaces?
(Select the best answer.)

Answer: C

Explanation:
Slack recommends:
"Multi-workspace channels allow you to share a channel between select workspaces within an Enterprise Grid org, enabling collaboration across designated workspaces while keeping others excluded." Org-wide channels (A) include all members by default. Slack Connect (B) is for external organizations, not internal collaboration. Inviting Internal members as guests (C) is unnecessary and inefficient.
(Reference: Slack Administration Study Guide - Multi-Workspace Channels)
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NEW QUESTION # 142
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