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Salesforce Slack-Admn-201 Exam Syllabus Topics:

SectionWeightObjectives
Enabling Slack Success15%- Adoption strategy and best practices
- Optimization and training
- Analytics and usage measurement
Security15%- Audit and monitoring
- Security governance and compliance
- Data protection and retention policies
Channel and User Group Administration28%- Channel types and management
- User group creation and administration
- Archiving and deletion policies
User Lifecycle Management14%- User provisioning methods
- Authentication and access control
- Guest account management
Workspace Administration9%- Workspace creation and approval process
- Multi-workspace architecture design
- Workspace visibility and configuration
Fundamentals9%- Workspace and organization settings and dashboards
- User roles and responsibilities
- Slack paid plan features
App Administration10%- Integration management
- Workflow Builder usage
- App installation and configuration

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Salesforce Certified Slack Administrator Sample Questions (Q123-Q128):

NEW QUESTION # 123
Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?

Answer: D

Explanation:
In Slack, only the Primary Owner has the ability to deactivate other Workspace Owners.
Slack documentation states:
"Only the Primary Owner can deactivate or transfer ownership of another Workspace Owner's account." Thus, Cortez, despite being a Workspace Owner himself, cannot deactivate Camdin's account.
(Reference: Slack Administration Study Guide - Workspace Roles and Account Deactivation)
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NEW QUESTION # 124
You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

Answer: C

Explanation:
Slack Connect settings allow you to control who can initiate external communications:
"By adjusting the Slack Connect settings for DMs to allow only Org Admins and Org Owners to send and accept DM invitations, you reduce the risk of unauthorized or unapproved vendors initiating contact." Setting up messaging guidelines (A) informs users but does not block action. Restricting to specific workspaces (C) does not prevent DM invites across the org. Disabling free team access (D) is not directly related to vetting vendors.
(Reference: Slack Administration Study Guide - Slack Connect and External Communications Policy)
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NEW QUESTION # 125
Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)

Answer: B

Explanation:
Slack recommends using public channels for community-building and location-specific discussions:
"Public channels allow easy discoverability and participation by members who might also be interested, even if they aren't part of the initial group." DMs (A, C) are not scalable or discoverable. Slack Connect (B) is for external collaboration, not internal teams.
(Reference: Slack Administration Study Guide - Best Practices for Organizing Community Channels)


NEW QUESTION # 126
You're an Org Admin for your company's Slack Enterprise Grid org. Your organization uses an identity provider (IdP) with SCIM provisioning. Today is the last day of employment for a manager at your company who is a Workspace Admin.
What is the best strategy to ensure the account is no longer active after this Workspace Admin's departure?
(Select the best answer.)

Answer: B

Explanation:
According to Slack's official SCIM documentation:
"Deactivating a user in the identity provider (IdP) automatically deactivates the user's Slack account through SCIM provisioning." This ensures the Workspace Admin is promptly deactivated across the Enterprise Grid without needing manual action in Slack itself. Options A, C, and D are manual or inefficient approaches when SCIM is available.
(Reference: Slack Administration Study Guide - SCIM Provisioning and Lifecycle Management)
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NEW QUESTION # 127
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?

Answer: A

Explanation:
To automatically deactivate users who leave a company, Slack relies on SCIM (System for Cross-domain Identity Management) provisioning. SCIM allows an Identity Provider (IdP) to manage user accounts, including provisioning, deprovisioning, and updating user profiles directly from the IdP.
According to the official Slack documentation for user provisioning:
"When SCIM provisioning is enabled, changes made in your Identity Provider - such as deactivating a user
- will be reflected in Slack automatically. Deprovisioning ensures that when someone leaves the company, their Slack account is also deactivated without manual intervention." None of the other options (A, B, or C) are requirements for automatic deactivation. SCIM deprovisioning is the only supported and correct method for automated account deactivation through IdP integrations.
(Reference: Slack Administration Study Guide - User Management and SCIM Provisioning)


NEW QUESTION # 128
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