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Salesforce Plat-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform Foundations Exam (Plat-101)
Exam Number:PLAT-101
Passing Score:62%
Certificate Validity Period:Not explicitly stated (Salesforce certifications typically require periodic maintenance via Trailhead maintenance modules)
Exam Duration:70 minutes
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Platform Administrator
Salesforce Certified Marketing Cloud Engagement Foundations
Exam Format:Multiple-choice, Multiple-select (possible), Unscored pilot questions included
Available Languages:Japanese, French, English
Real Exam Qty:40 multiple-choice questions + up to 5 unscored questions
Exam Price:USD 75 / JPY 10,000 (plus applicable taxes)
Recommended Training:Salesforce Trailhead Platform Foundations Trailmix
Salesforce Certification Exam Guide (Platform Foundations)
Exam Registration:Official Salesforce Certification Exam Registration
Salesforce Certification Help / Exam Guide
Sample Questions:Salesforce Plat-101 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:None (recommended up to ~6 months Salesforce user experience)
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-platform-foundations---Plat-101

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Salesforce Plat-101 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Reports & Dashboards: This section of the exam measures skills of Marketing Specialists and covers reporting and visualization in Salesforce. It includes describing how reports are built, how dashboards present insights, and how these tools help organizations monitor performance and make informed marketing decisions.
Topic 2
  • Navigation: This section of the exam measures the skills of Marketing Specialists and covers how users navigate Salesforce. It tests the ability to locate and access necessary information in given scenarios and to identify where different types of Salesforce customizations take place. The emphasis is on practical system navigation that supports marketing operations.
Topic 3
  • Data Model: This section of the exam measures skills of Marketing Cloud Administrators and covers Salesforce’s data model. It involves understanding the relationship between core standard objects such as Accounts, Contacts, Leads, Opportunities, and Cases. The section also evaluates knowledge of ensuring data visibility through features and maintaining data integrity using the right tools in different business scenarios.
Topic 4
  • Salesforce Ecosystem: This section of the exam measures skills of Marketing Cloud Administrators and covers the overall Salesforce ecosystem. It focuses on understanding the different resources available for learning and skill development, recognizing how Salesforce Customer 360 products can be applied in real business use cases, and explaining how organizations make use of Salesforce in daily operations. It also highlights awareness of job roles and career opportunities within the Salesforce ecosystem.

Salesforce Certified Platform Foundations Sample Questions (Q107-Q112):

NEW QUESTION # 107
A college wants to incorporate Salesforce into its admissions program using Program Enrollment and Course Connections.
Which Salesforce cloud provides these features as standard offerings?

Answer: C

Explanation:
The Education Cloud is the cloud that provides Program Enrollment and Course Connections as standard offerings. The Education Cloud is a set of products and solutions designed specifically for educational institutions, such as schools, colleges, and universities. The Education Cloud includes the Education Data Architecture (EDA), which is a managed package that adds pre-built objects, fields, workflows, and reports to the standard Salesforce platform. Program Enrollment and Course Connections are two features of EDA that allow the user to manage the enrollment and connection of students to academic programs and courses. The Experience Cloud is a cloud that allows the creation of digital experiences, such as websites, portals, and mobile apps, for customers, partners, and employees. The Marketing Cloud is a cloud that provides tools for creating and managing personalized marketing campaigns across multiple channels, such as email, social media, web, and mobile.


NEW QUESTION # 108
Two users in the same opportunity record are seeing different fields.
What is the reason for this?

Answer: B

Explanation:
The users are assigned different profiles and page layouts, which determine the fields they can see and edit on the opportunity record.


NEW QUESTION # 109
Refer to the screenshot that shows the Home page.

A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?

Answer: B

Explanation:
Selecting the personalization button (pencil icon), then clicking and dragging the item name up or down to adjust its location is the correct way to customize the items on the navigation bar, as shown in the screenshot.


NEW QUESTION # 110
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate do to identify these contacts?

Answer: A

Explanation:
The last related activity date is a field on the contact object that shows the date of the most recent task or event related to the contact. This can be used to identify contacts that have had interactions with the company in the last year.


NEW QUESTION # 111
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?

Answer: A

Explanation:
Health Cloud is the Salesforce cloud solution that should help meet the needs of a nonprofit organization that wants to ensure residents receive health checkups and comply with local privacy laws. Health Cloud is a cloud-based software solution that allows healthcare providers to manage patient relationships, care coordination, and engagement


NEW QUESTION # 112
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