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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Store Execution Process - Store Survey and Feedback - Planogram Compliance - Assortment Monitoring |
| Topic 2: Visit Planning | 23% | - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Territory Management - Visit Planning Process |
| Topic 3: Admin and Configuration | 12% | - User Setup and Permissions - Reports and Dashboards - Consumer Goods Cloud Data Model - Mobile Configuration |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey |
| Topic 5: Visit Execution | 23% | - Inventory Check and Product Listing - Visit Tasks and Task Types - Promotion Check and Promotion Details - Visit Execution Process - Order Capture and Order Submission - Photo Capture and Survey |
| Topic 6: Store Execution Configuration | 12% | - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring - Configuration of Planogram Compliance |
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NEW QUESTION # 95
Which KPIs can be derived using Planogram detection?
Answer: A
Explanation:
Out of Stock, Share of Shelf, and SKU Facings are three KPIs that can be derived using Planogram detection. A Planogram is a visual representation of how products should be arranged on a shelf. Planogram detection is a feature that uses Einstein Vision to compare the actual shelf image with the expected planogram image and calculate metrics such as:
Out of Stock, which measures the percentage of products that are missing from the shelf.
Share of Shelf, which measures the percentage of space occupied by a product or brand on a shelf.
SKU Facings, which measures the number of times a product SKU is visible on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 23-24.
NEW QUESTION # 96
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
Answer: B
Explanation:
In Salesforce Industries (formerly Vlocity), large-scale B2B quoting scenarios-especially those involving multiple service accounts, hundreds of simultaneous quotes, and high-volume line-item configurations-are supported by the Enterprise Sales Management (ESM) application suite. Public Salesforce Industries resources describe ESM as the solution specifically engineered for complex B2B sales cycles, high-volume quoting, and enterprise-level product configuration.
ESM extends the functionality of Industries CPQ to support "high-line-item quoting environments," allowing sales teams to manage thousands of products, hierarchical product bundles, account-specific pricing, and approval workflows. It is optimized for organizations selling advanced connectivity solutions, WAN, MPLS, SD-WAN, Dedicated Internet, and other enterprise-grade telecom services-exactly the type of offerings ABC Telecom delivers.
Salesforce's public feature descriptions highlight that ESM supports:
Large quoting volumes (hundreds of quotes per customer)
Complex commercial hierarchies (B2B enterprise accounts with multiple service locations) Scalable CPQ performance for 1,000+ line items Enterprise contract, pricing, and proposal workflows Multi-site, multi-service configuration Other choices do not fit:
Advertising Sales Management focuses on media/advertising inventory buys.
Mobile Subscription Management is for B2C mobile postpaid/prepaid subscriptions.
Subscriber Lifecycle Management manages consumer subscriber journeys, not enterprise B2B quoting.
Thus, for ABC Telecom's enterprise customer scenario with large, complex quotes, Enterprise Sales Management is the correct and Salesforce-aligned solution.
NEW QUESTION # 97
Northern Trail Outfitters wishes to use Tableau CRM as part of their Consumer Goods Cloud rollout. What data is required to support successful creation of the app?
Answer: D
Explanation:
CRM Analytics for Agentforce Consumer Goods requires a minimum set of records before the Analytics for Consumer Goods app can be successfully created. Salesforce identifies the required data objects as Account, RetailStore, Visit, RetailVisitKpi, and Product2. An Order record is additionally required when the organization wants to include both Retail Execution and sales data.
The Retail Visit KPI requirement is particularly important because Retail Visit KPI records contain actual information captured during visits against the Assessment Indicator Definitions and targets configured for Retail Execution. These records provide the analytics layer with visit-level compliance and performance measurements that can be used in dashboards for store performance, product performance, territory analysis, and other Retail Execution insights.
Retail Visit KPI records are generated as part of the assessment-task process based on the underlying Retail Store KPI configuration. Salesforce therefore requires at least one RetailVisitKpi record in the organization when validating the data prerequisites for the CRM Analytics application.
The analytics setup process validates these minimum data requirements and displays a message when required records are missing.
Study Guide Topics:Analytics - > CRM Analytics for Agentforce Consumer Goods - > Data Requirements - > Retail Visit KPI - > Retail Execution Analytics
NEW QUESTION # 98
Which object is connected to Action Plan?
Answer: C
Explanation:
In Consumer Goods Retail Execution, an Action Plan is associated with a Visit so that the required activities can be presented to the field representative during store execution. The Visit represents the scheduled interaction with the retail location, while the Action Plan provides the operational work that must be completed during that interaction.
Salesforce uses Action Plan Templates as reusable frameworks. When creating an Action Plan Template for Retail Execution, the administrator selects Visit as the Target Object. Tasks and flows are then added to the template, and the template is published. The same template can subsequently be associated with multiple visits, allowing standardized activities to be consistently deployed across stores and representatives.
Assessment Tasks are individual execution activities contained within the Action Plan rather than the primary object to which the overall plan is connected. Retail Store provides the physical store context, but execution is organized around the Visit. Action Plan Template defines the reusable structure, whereas the instantiated Action Plan operates within the specific Visit.
This design gives Salesforce a consistent mechanism for translating reusable task configurations into executable activities for individual scheduled store visits.
Study Guide Topics:Visit Planning - > Visit - > Action Plans - > Action Plan Templates - > Assessment Tasks
NEW QUESTION # 99
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to products that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
Answer: D
Explanation:
The consultant should create an In-Store Location named Frozen Food Aisle. In-Store Locations represent distinct physical areas within a Retail Store and provide the location context required by Retail Execution tasks such as Inventory Checks and Planogram Checks.
Salesforce uses In-Store Location records to model store areas including shelves, aisles, checkout counters, backrooms, and promotional displays. Each location can be associated with an In-Store Location Category so equivalent physical areas across stores can be grouped and managed consistently. Salesforce ' s Retail Execution guidance demonstrates creating specific In-Store Location records directly from the Retail Store record and assigning appropriate location types and categories.
Products can then be associated with the relevant store location through Store Product. During an Inventory Check, the representative can select the appropriate In-Store Location and capture product availability, facings, share of shelf, or out-of-stock information for products located there.
Product2 represents the commercial SKU and does not identify its physical placement inside an individual outlet. Creating custom picklists or record types would duplicate the standard store-location model.
Study Guide Topics:Data Setup - > In-Store Location - > Inventory Check - > Store Product - > Store Layout
NEW QUESTION # 100
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