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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Education Cloud Settings and Configuration | 20% | - Describe the capabilities of Education Cloud - Determine the correct settings and configuration for a deployment - Explain how to set up and configure an Education Cloud org - Explain the Education Cloud architecture and concepts |
| Topic 2: Education Cloud Integration and Data Management | 15% | - Explain data migration strategies - Describe data management considerations - Determine integration patterns for an Education Cloud implementation |
| Topic 3: Advancement | 11% | - Determine the correct tools and methods to support Advancement operations - Explain Advancement data model and relationships |
| Topic 4: Stakeholder Management and Ecosystem | 5% | - Identify the appropriate stakeholders for a project - Explain the Education Cloud Ecosystem |
| Topic 5: Analytics and Einstein for Education Cloud | 10% | - Determine reporting and analytics solutions for an Education Cloud implementation - Describe Education Einstein capabilities |
| Topic 6: Student Success and Support | 22% | - Explain Advising data model and relationships - Configure Student Success - Determine the correct tools and methods to support Student Success and Support |
| Topic 7: Recruitment and Admissions | 17% | - Configure Recruitment and Admissions - Determine the correct tools and methods to support Recruitment and Admissions - Explain Student data model and relationships |
>> Education-Cloud-Consultant Quizfragen Und Antworten <<
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155. Frage
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage.
They want to send mass emails to
constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should consultant recommend?
Antwort: D
156. Frage
The Alumni Association is interested in using Education Cloud to support its operations. The Associationtracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?
Antwort: B
Begründung:
Tracking Engagement and Hobbies:
Interest Tagsin Education Cloud allow thetracking of specific interests and hobbies of alumni.
This feature helps in understanding what engages alumni and can be used to tailor communications and activities.
Setting Up Interest Tags:
Define Interest Tags: Create tags that represent different interests and hobbies.
Assign Tags: Assign these tags to alumni based on their interests and engagement history.
Utilizing Interest Tags:
Segmentation: Use Interest Tags to segment alumni for targeted communications and events.
Personalized Outreach: Tailor outreach efforts based on the specific interests and hobbies tracked by the tags.
Implementation Steps:
Configure Tags: Set up and define the tags in the system.
Data Entry: Tag alumni with the appropriate interests.
Analyze Engagement: Use reports and analytics to understand the impact of interest-based engagement.
References:
Salesforce Education Cloud Documentation:Interest Tags
157. Frage
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school wants to be able to send SMS messages to parents.
Which solution should the consultant recommend to meet the requirement?
Antwort: A
Begründung:
The K-12 Architecture Kit does not have a native feature to send SMS messages to parents. However, there are several apps on the AppExchange that can provide this functionality, such as Mogli SMS1, SMS Magic, or Twilio for Salesforce. These apps can integrate with Salesforce and allow users to send and receive SMS messages from within the platform. The consultant should recommend the school to explore the available apps on the AppExchange andchoose the one that best suits their needs and budget.
Marketing Cloud is a Salesforce solution that provides digital marketing tools, such as email, mobile, social, and web. Marketing Cloud can also send SMS messages to contacts, but it is a more complexand expensive solution than an app on the AppExchange. Marketing Cloud may not be necessary for the school's requirement of sending simple SMS messages to parents. Education Data Architecture (EDA) is a Salesforce solution that provides a flexible data architecture for educational institutions. EDA does not have a native feature to send SMS messages either.
References:
1: 7 obstacles & text messaging solutions for K-12 school ... - Mogli1
2: SMS-Magic Converse Text Messaging - AppExchange
3: Twilio for Salesforce - AppExchange
4: Marketing Cloud Overview - Salesforce
5: Education Data Architecture Overview - Salesforce
158. Frage
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?
Antwort: C
Begründung:
Explanation
Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object that indicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors. References:
https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm&type=5
159. Frage
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?
Antwort: A
160. Frage
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