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Cisco 300-810 Exam Syllabus Topics:

Section	Weight	Objectives
Cisco Unity Connection and Cisco Unity Express	30%	- Management and maintenance 1. Backup and restore 2. Integration with CUCM 3. User and mailbox management - Deployment and configuration 1. System setup and integration 2. Voice mail configuration 3. IVR implementation 4. High availability and redundancy - Troubleshooting 1. Call routing issues 2. Message delivery problems 3. Integration faults
Single Sign-On (SSO) for Collaboration Applications	15%	- SAML 2.0 components 1. Binding 2. Profiles 3. Assertion 4. Protocol - SSO types in collaboration environment 1. Integrated Windows AD 2. Kerberos 3. Smart card authentication - SAML SSO login process flow
Application Clients	25%	- Deployment and configuration 1. Webex App 2. Cisco Jabber 3. Client policies and settings - Integration and features 1. Mobility and remote access 2. Voice and video features 3. Presence integration - Troubleshooting 1. Feature availability problems 2. Media quality issues 3. Login and connectivity issues
Cisco Unified IM and Presence	30%	- Troubleshooting 1. Federation connectivity 2. Notification service problems 3. XMPP issues 4. Calendar integration errors 5. High availability failures - Configuration 1. Persistent chat 2. Centralized deployment 3. Calendar integration 4. Apple Push Notification Service 5. Federation configuration (XMPP, SIP) 6. High availability

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Cisco Implementing Cisco Collaboration Applications Sample Questions (Q98-Q103):

NEW QUESTION # 98
Refer to the exhibit.

An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?

A. 0
B. 1
C. 2
D. 3

Answer: C

NEW QUESTION # 99
Refer to the exhibit. Cisco UCM is integrated with Cisco Unity connection via a SIP truck and is configured using a globalized dial plan (directory number are configured with "*"). Using cisco best practices, which implementation allows call transfers to internal directory numbers but not to PSTN numbers?

A. change the order of partitions to put GLOBAL-INERNAL-PT first in Voicemail_CSS
B. remove PSTN-PT from voicemail_CSS
C. create a BLOCK-PSTN-PT partition and add it to Voicemail_CSS
D. block pattern +* in the Cisco Unity restriction table

Answer: B

NEW QUESTION # 100
Refer to the exhibit. Webex App users report they cannot connect to Cisco UCM phone services.
Which action must the administrator take to resolve the issue?

A. Confirm that servers listed in the certificate revocation list are reachable.
B. Check network connectivity between the device and the Cisco UCM.
C. Verify the root certificate authority is trusted by the device.
D. Confirm the Certificate Authority Proxy Function is active on Cisco UCM.

Answer: C

Explanation:
The log indicates that certificate validation failed because the certificate is not trusted. To resolve this, the root certificate authority (CA) that issued the Cisco UCM server certificate must be installed and trusted on the device. This ensures that the Webex App can establish a secure TLS connection to the UCM phone services.

NEW QUESTION # 101

Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?

A. Associate the User with the desk phone under the user configuration page on Cisco UCM
B. Select "Primary Line" under the user configuration page on Cisco UCM
C. Add the "Allow control of the device from the CTI" option under the desk phone configuration page
D. Add the "Allow control of the device from the CTI" option under the client services profile configuration page

Answer: C

NEW QUESTION # 102
Refer to the exhibit. An engineer is troubleshooting an issue with Cisco Jabber for Windows. The end-user reports that Cisco Jabber cannot be used to control a Cisco 8841 IP Phone. The phone appears in the Jabber client, but there is a red x on the icon for the phone.
Which end-user option resolves the issue?

A. Standard CTI Allow Call Monitoring
B. Standard CTI Reception of SRTP Key Material
C. Standard CTI Allow Calling Number Modification
D. Standard CTI Allow Control of Phones Supporting Rollover Mode

Answer: D

Explanation:
https://community.cisco.com/t5/collaboration-applications/jabber-for-windows-cannot-control-
8841-desk-phone/td-p/2569503

NEW QUESTION # 103
......

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