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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: UX Fundamentals | 16% | - Describing the user-centered design process - Understanding accessibility standards and guidelines - Identifying user interface design principles |
| Topic 2: Interaction Design | 14% | - Defining user flows and interactions - Designing effective page layouts - Creating wireframes and prototypes |
| Topic 3: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 4: Discovery | 13% | - Determining business needs and user needs - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps |
| Topic 5: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 6: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 7: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 8: Configuration and Customization | 10% | - Understanding declarative customization options for UX - Configuring Lightning pages and apps for optimal UX |
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Salesforce Plat-UX-101 practice test has real Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam questions. You can change the difficulty of these questions, which will help you determine what areas appertain to more study before taking your Salesforce Certified Platform User Experience Designer (Plat-UX-101) exam dumps. Here we listed some of the most important benefits you can get from using our Salesforce Plat-UX-101 practice questions.
NEW QUESTION # 121
Cloud Kicks is going to conduct surveys with users to better understand their purchasing habits. Their UX Designer wants to get the most accurate view of customers' purchasing behaviors using these research methods. Which response bias should the designer be aware of when trying to avoid positively skewed results?
Answer: C
Explanation:
The correct answer is B. Acquiescence Bias, as keyed in the uploaded study guide.
The scenario concerns survey responses that could become positively skewed. The study guide identifies acquiescence bias as the response bias the UX Designer should watch for in that situation.
Acquiescence bias refers to the tendency of respondents to agree with statements or provide affirmative responses rather than expressing their actual position with complete independence. In a survey about purchasing behavior, this can produce an artificially positive result if the questions are framed in a way that invites agreement.
Option A, Objectivity Bias, is not the response bias selected by the study guide for this scenario.
Option C, Recency Bias, concerns disproportionate influence from more recent experiences or information rather than a tendency to provide agreeable or positive responses.
The practical research lesson is that survey questions must be designed so they do not encourage respondents toward a favorable answer. Neutral wording and balanced response structures help the designer obtain a more accurate picture of user behavior.
Accordingly, the source identifies Acquiescence Bias as the primary concern when avoiding positively skewed survey results.
Study Guide reference/topics: Acquiescence Bias, surveys, response bias, research validity, Testing.
NEW QUESTION # 122
The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfil a specific business requirement. Which best practice should be considered?
Answer: A
Explanation:
The correct answer is B. Exhaust the list of available base Lightning components in the Component Library.
This is the best practice explicitly selected in the uploaded study guide.
The scenario begins with a proposed custom Lightning component, but the guide indicates that customization should not be the first assumption. Before developing something new, the designer and implementation team should first determine whether an existing base Lightning component already satisfies the requirement.
This approach promotes consistency with the standard Salesforce user experience and avoids unnecessary duplication. Existing components already embody Salesforce interaction and presentation conventions, making them the logical starting point for a Lightning-based solution.
Option A immediately moves toward custom HTML and separately linked styling resources. That bypasses the study guide's preferred sequence of first checking whether established Salesforce functionality already exists.
Option C is too absolute. SLDS blueprints are useful resources for component construction, but the guide does not recommend choosing blueprint markup over existing base Lightning components in every case.
The principle being tested is reuse before customization. Custom development should be justified by a genuine gap in standard functionality, not merely by the existence of a specialized business requirement.
Study Guide reference/topics: Base Lightning Components, Component Library, custom components, SLDS, reuse before customization.
NEW QUESTION # 123
A UX Designer is tasked with ensuring Lightning App Builder apps are mobile-friendly, including interactive elements. What should be the minimum touch screen target size for interactive elements on mobile devices?
Answer: C
Explanation:
The correct answer is B. 44 pixels wide x 44 pixels tall, which is the minimum target size identified by the study guide for interactive mobile elements. Touch interfaces require larger interaction targets than pointer- based desktop interfaces because users interact with them using fingers rather than a precise mouse cursor. A sufficiently large target makes buttons, links, icons, and other controls easier to activate accurately while reducing accidental selection of neighboring elements. The 44 × 44 pixel minimum therefore supports both usability and accessibility. The requirement is particularly important for users with limited dexterity, motor impairments, tremors, or users interacting with a mobile device while moving. Small targets can create repeated selection errors even for users without disabilities. Option A, 24 × 24 pixels, can be visually appropriate for some icons, but an icon's visual dimensions do not necessarily represent an adequate interactive touch area. Option C, 64 × 64 pixels, would certainly provide a large target but exceeds the minimum being tested. A UX Designer should distinguish between the visual size of an icon and its effective clickable or tappable area. A small-looking icon can still be enclosed within a larger interactive target.
Study Guide reference/topics: Mobile UX, touch targets, accessibility, interactive controls, UX Fundamentals.
NEW QUESTION # 124
Following a human-centered design process approach, Cloud Kicks is preparing a user feedback session for an app that is not performing as anticipated. In what way could confirmation bias be avoided?
Answer: A
Explanation:
The uploaded study guide identifies A. Allow the user to explore the application without specific questions regarding which tasks to perform as the correct way to reduce confirmation bias.
Confirmation bias occurs when researchers consciously or unconsciously seek evidence that supports what they already believe. In this scenario, Cloud Kicks already knows that the application is not performing as expected, so directing users toward suspected problems could influence what researchers observe.
Allowing participants to explore without narrowly steering them toward predefined tasks gives the team a better opportunity to discover what users naturally notice, attempt, and struggle with.
Option C explicitly asks researchers to confirm an existing hypothesis, making it the opposite of the desired approach.
Option B uses open-ended questions, which can be useful in research, but the study guide does not select it as the strongest response in this scenario.
The core Human-Centered Design lesson is to allow evidence from users to challenge the team's assumptions.
Researchers should avoid constructing sessions in a way that merely validates what they already expect to find.
This makes exploratory observation particularly valuable when the cause of a performance or usability problem is uncertain.
Study Guide reference/topics: Confirmation Bias, user feedback, research neutrality, Human-Centered Design.
NEW QUESTION # 125
Cloud Kicks's development team is working on the build of anew custom component using VS Code. They often have new CSS dasses and properties conflicting with the Salesforce Lightning Design System (SLDS).
What should simplify working with SLDS in Lightning Components?
Answer: A
Explanation:
The SLDS Validator extension for VS Code is a tool that simplifies working with the Salesforce Lightning Design System (SLDS) in Aura and Lightning components. It provides code completion, syntax highlighting, and validation with recommended tokens and utility classes. It also scans the markup and validates it against a database of guidelines, tips, and best practices extracted from the SLDS documentation.It offers suggestions on how to improve the code and avoid conflicts with SLDS12.SLDS Validator - Visual Studio Marketplace,SLDS Validator for VS Code - Lightning Design System
NEW QUESTION # 126
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