Salesforce-Communications-Cloud Customizable Exam Mode | Free Salesforce-Communications-Cloud Test Questions

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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud
Available Languages:	English
Related Certifications:	Salesforce Certified Sales Cloud Consultant Salesforce Certified Administrator
Exam Price:	$200 USD
Real Exam Qty:	60
Exam Format:	Multiple Select, Multiple Choice
Certificate Validity Period:	2 years
Exam Duration:	90 minutes
Passing Score:	65%
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored exam (available through Salesforce certification portal)
Pre Condition:	Recommended: Basic Salesforce platform knowledge, familiarity with CRM concepts, and understanding of telecommunications industry processes
Official Syllabus URL:	https://trailhead.salesforce.com/credentials/communicationscloudaccreditedprofessional

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q13-Q18):

NEW QUESTION # 13
What are the 3 keys inputs used by order management to determine the output of MACD order.

A. Quote and quote line items records
B. Fulfillment request and fulfillment request line records
C. Assets and inventory item records
D. Order and order item details
E. Commercial and technical product configurations

Answer: B,C,D

Explanation:
Order Management determines the output of MACD (Move, Add, Change, Disconnect) orders based on Order and order item details (A), Fulfillment request and fulfillment request line records (C), and Assets and inventory item records (D). These inputs provide the necessary context for processing MACD orders, ensuring accurate fulfillment and asset management.References:Salesforce Communication Cloud Order Management documentation on MACD order processing.

NEW QUESTION # 14
Universal containers (UC) is a communication service provider using commination cloud. As a part of internet order fulfillment, UC warehouse agents will use salesforce to enter a router's barcode and enter the shipping tracking number of the router. How should a Communication cloud consultant solve this requirement?

A. Configure a Manual Task Orchestration item that will launch an OmniScript to enter the router's barcode number and shipping tracking number
B. Configure a manual task Orchestration item that will launch a flow to enter the router's barcode number and shipping tracking number.
C. Configure an Autotask Orchestration item that will automatically launch an OmniScript to enter the router's barcode number and shipping tracking number
D. Configure a Push Event Orchestration item that will receive the router's barcode number and shipping tracking number

Answer: A

NEW QUESTION # 15
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A. Configure the cardinality Min as 1, Max 1 and default as 1
B. Add a Recommendation rule for Product A when bundle B is added
C. Configure the cardinality Min as 0, Max 1 and default as 1.
D. Add an Auto Add rule to include product A with bundle B

Answer: C

NEW QUESTION # 16
United Telecom has initiated high speed offerings on communication cloud after upgrading its network.
Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.

A. Disconnect and New order
B. Change of Plan
C. Apply Promotion
D. Modify Order

Answer: B

Explanation:
For United Telecom ' s need to upgrade existing assets to high-speed offerings, the " Change of Plan " MACD process is the most fitting. This out-of-the-box functionality allows for the modification of an existing customer ' s service to a new plan, such as upgrading to a higher-speed internet service, in a seamless and efficient manner, without the need for a complete disconnect and new order.References:Salesforce documentation on MACD (Move, Add, Change, Disconnect) processes within the Communications Cloud.

NEW QUESTION # 17
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.

A. Access the archiving strategy and determine how storage will be cleared though archiving.
B. Identify the storage needs between data storage and file storage.
C. Analyze an external data storage system for more cost effective data storage
D. Calculate the file and data storage required based on required data volume and file attachment requirements.
E. Analyze the storage usage of the existing legacy system

Answer: A,D,E

NEW QUESTION # 18
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