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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Data Management and Integration	15%	- Data Quality and Import Tools 1. Duplicate Management 2. Data Loader and Import Wizard
Topic 2: Sales Analytics and Reporting	12%	- Reports and Dashboards 1. Sales Performance Metrics
Topic 3: Sales Productivity Features	12%	- Collaboration and Productivity Tools 1. Email Integration and Activity Management
Topic 4: Lead Management	12%	- Lead Assignment and Routing 1. Lead Scoring and Conversion Rules
Topic 5: Sales Cloud Data Model and Configuration	15%	- Standard and Custom Objects 1. Lead Conversion Process 2. Account and Contact Relationships
Topic 6: Opportunity Management	14%	- Opportunity Lifecycle 1. Products and Price Books 2. Stages and Forecasting
Topic 7: Sales Process Automation	20%	- Sales Processes and Record Types 1. Approval Processes 2. Sales Path and Guidance

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q55-Q60):

NEW QUESTION # 55
Cloud Kicks has enabled quotas in collaborative forecasts.
In which three ways can the quotas be managed for all users in forecast hierarchy?
Choose 3 answers.

A. Add/update quotas using the Data Import Tool
B. Upload quotas using API
C. Add/update quotas using DataLoader
D. Setup -> Forecast Settings -> Configure
E. Setup -> Quotas -> Forecast Quotas

Answer: B,C,D

NEW QUESTION # 56
CORRECT TEXT
What are key ways to manage and measure campaign ROI?

Answer:

Explanation:
1. Viewing campaign progress and response through reports and dashboards
2. Tracking information through the campaign and campaign member field

NEW QUESTION # 57
A contact center manager wants to measure improvements to operations after the implementation of a new workforce management system.
Which two metrics can be used to assess the success of the new workforce management system? Choose 2 answers

A. Number of calls offered
B. Quality monitoring score
C. Schedule adherence
D. Agent utilization

Answer: C,D

NEW QUESTION # 58
Northern Trail Outfitters (NTO) has configured a private sharing model for the following: * Accounts * Opportunities As part of NTO's sales strategy, each sales representative collaborates with the same set of individuals for each opportunity. How should sales representatives be given appropriate access to an opportunity?

A. Enable opportunity team selling and have each sales representative configure his or her default opportunity team.
B. Create a public group for each team and have the sales representatives manually share the opportunity with their respective group.
C. Enable Chatter and configure a customer Chatter group for the opportunity to allow collaboration on ideas.
D. Create a trigger for each sales representative that would automatically share the opportunity with his or her default opportunity team.

Answer: A

NEW QUESTION # 59
Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deafs.
Which report should the consultant create to meet the requirement?

A. Closed Won Opportunities by the sales team
B. Closed Won Opportunities with Activities
C. Closed Won Opportunities by Account
D. Closed Won Opportunities with Recommendations

Answer: A

NEW QUESTION # 60
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